Western Union (WU) FY2025 results: revenue $4.1 billion, down 3.8% on the year
Western Union Co. (WU) reported revenue of $4.1 billion for fiscal 2025, the year ended 31 December 2025, down 3.8% on the year before. Net income was $500 million, down 46.5%, and diluted earnings per share $1.52. The figures are the company's own, from the 10-K it filed with the SEC on 20 February 2026.
Revenue
$4.1 billion
-3.8% on the year
FY2018FY2025
Operating margin
18.7%
17.2% a year earlier
FY2018FY2025
Net income
$500 million
-46.5% on the year
FY2018FY2025
Diluted EPS
$1.52
-44.5% on the year
FY2018FY2025
this yearthe year beforeHover a bar for its figure.
The year in brief
What management said about the year
Guidance figures: 8 new.
Fourth-quarter revenue fell 5%: Q4 revenue was $1.0 billion, down 5% on both reported and adjusted bases, against $1,058.2 million a year earlier.
Adjusted EPS rose to $0.45: Q4 GAAP diluted EPS was $0.36, down from $1.13, which included a $0.75 tax benefit in the prior year. Adjusted EPS was $0.45, up from $0.40.
Consumer Services grew 15%: Consumer Services revenue rose 15% on a reported basis and 26% on an adjusted basis in Q4; full-year revenue grew 32%.
Consumer Money Transfer revenue fell 7%: Consumer Money Transfer revenue fell 7% on a reported basis and 9% on an adjusted basis; full-year revenue declined 8%.
Americas retail slowdown weighed: Management attributed the Q4 revenue change largely to a slowdown in the Americas retail business, with North America CMT revenue down 13%.
$ million except per share. Read moreFree cash flow is operating cash flow less capital expenditure; the effective tax rate is income tax over pre-tax income; margins are the line over revenue. Gross profit is revenue less cost of revenue, and operating income is revenue less the company's own total costs, where the statement does not print those lines. Those four are arithmetic on the filed numbers; everything else is as filed. Money is in $ million as the company files it, or in $ billion by the switch above the tables; per share figures and share counts are as they are.
Cash flow
$ million
FY2025
FY2024
FY2023
On the year
Last 8 years
Operating cash flow
544
406
783
+33.8%
Capital expenditure
38.5
37.4
22.9
+2.9%
Free cash flow
505
369
760
+36.9%
Free cash flow margin
12.5%
8.8%
17.4%
Cash from investing
-230
-16.3
-141
Cash from financing
-783
-69.3
-897
Depreciation and amortisation
165
179
184
-7.6%
Share-based compensation
46.6
38.9
35.9
+19.8%
Buybacks
235
186
308
+26.0%
Dividends paid
309
322
349
-3.9%
Dividend per share
$0.94
$0.94
$0.94
0.0%
Diluted shares, weighted
328m
341m
372m
-4.0%
Shares outstanding at period end
316m
338m
350m
-6.6%
Balance sheet
$ million
FY2025
FY2024
FY2023
On the year
Last 8 years
Shareholders' equity
958
969
479
-1.1%
Debt
2,885
2,950
2,505
-2.2%
Other liabilities
4,463
4,452
5,215
+0.3%
Total liabilities and equity
8,306
8,370
8,199
-0.8%
Fixed assets
95.0
84.2
91.4
+12.8%
Goodwill
2,098
2,060
2,035
+1.9%
Intangible assets
356
315
380
+13.0%
Securities held for sale or to maturity
1,445
1,332
1,458
+8.5%
Cash and equivalents
1,234
1,474
1,269
-16.3%
Other assets
3,077
3,105
2,966
-0.9%
Total assets
8,306
8,370
8,199
-0.8%
10-K for the year ended 31 December 2025, filed 20 February 2026: the filing.