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Western Union (WU) FY2024 results: revenue $4.2 billion, down 3.4% on the year

Western Union Co. (WU) reported revenue of $4.2 billion for fiscal 2024, the year ended 31 December 2024, down 3.4% on the year before. Net income was $934 million, up 49.2%, and diluted earnings per share $2.74. The figures are the company's own, from the 10-K it filed with the SEC on 20 February 2025.

Revenue
$4.2 billion
-3.4% on the year
FY2017FY2024
Operating margin
17.2%
18.8% a year earlier
FY2017FY2024
Net income
$934 million
+49.2% on the year
FY2017FY2024
Diluted EPS
$2.74
+63.1% on the year
FY2017FY2024

this yearthe year beforeHover a bar for its figure.

The year in brief

The four quarters: Q1 FY2024 · Q2 FY2024 · Q3 FY2024 · Q4 FY2024

Income statement (profit and loss)

$ millionFY2024FY2023FY2022On the yearLast 8 years
Revenue4,2104,3574,476-3.4%
Cost of revenue2,6202,6722,626-1.9%
Gross profit1,5891,6851,849-5.7%
Gross margin37.8%38.7%41.3%
Selling, general and administrative863868964-0.5%
Operating income726818885-11.2%
Operating margin17.2%18.8%19.8%
Interest expense120105101+13.8%
Pre-tax income6197461,009-17.1%
Income tax-31612098.0
Effective tax rate-51.0%16.1%9.7%
Net income934626911+49.2%
Net margin22.2%14.4%20.3%
Diluted EPS$2.74$1.68$2.34+63.1%
$ million except per share.
Read moreFree cash flow is operating cash flow less capital expenditure; the effective tax rate is income tax over pre-tax income; margins are the line over revenue. Gross profit is revenue less cost of revenue, and operating income is revenue less the company's own total costs, where the statement does not print those lines. Those four are arithmetic on the filed numbers; everything else is as filed. Money is in $ million as the company files it, or in $ billion by the switch above the tables; per share figures and share counts are as they are.

Cash flow

$ millionFY2024FY2023FY2022On the yearLast 8 years
Operating cash flow406783582-48.1%
Capital expenditure37.422.931.9+63.3%
Free cash flow369760550-51.5%
Free cash flow margin8.8%17.4%12.3%
Cash from investing-16.3-141526
Cash from financing-69.3-897-1,177
Depreciation and amortisation179184184-2.5%
Share-based compensation38.935.945.5+8.4%
Buybacks186308370-39.6%
Dividends paid322349364-7.9%
Dividend per share$0.94$0.94$0.940.0%
Diluted shares, weighted341m372m388m-8.3%
Shares outstanding at period end338m350m374m-3.6%

Balance sheet

$ millionFY2024FY2023FY2022On the yearLast 8 years
Shareholders' equity969479478+102.3%
Debt2,9502,5052,617+17.8%
Other liabilities4,4525,2155,402-14.6%
Total liabilities and equity8,3708,1998,496+2.1%
Fixed assets84.291.4110-7.9%
Goodwill2,0602,0352,035+1.2%
Intangible assets315380458-17.0%
Securities held for sale or to maturity1,3321,4581,334-8.6%
Cash and equivalents1,4741,2691,286+16.2%
Other assets3,1052,9663,275+4.7%
Total assets8,3708,1998,496+2.1%

10-K for the year ended 31 December 2024, filed 20 February 2025: the filing.