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Salesforce (CRM) FY2024 results: revenue $34.9 billion, up 11.2% on the year

Salesforce, Inc. (CRM) reported revenue of $34.9 billion for fiscal 2024, the year ended 31 January 2024, up 11.2% on the year before. Net income was $4.1 billion, up 1888.5%, and diluted earnings per share $4.20. The figures are the company's own, from the 10-K it filed with the SEC on 6 March 2024.

Revenue
$34.9 billion
+11.2% on the year
FY2017FY2024
Operating margin
14.4%
3.3% a year earlier
FY2017FY2024
Net income
$4.1 billion
+1,888.5% on the year
FY2017FY2024
Diluted EPS
$4.20
+1,900.0% on the year
FY2017FY2024

this yearthe year beforeHover a bar for its figure.

The year in brief

The four quarters: Q1 FY2024 · Q2 FY2024 · Q3 FY2024 · Q4 FY2024

Income statement (profit and loss)

$ millionFY2024FY2023FY2022On the yearLast 8 years
Revenue34,85731,35226,492+11.2%
Cost of revenue8,5418,3607,026+2.2%
Gross profit26,31622,99219,466+14.5%
Gross margin75.5%73.3%73.5%
Research and development4,9065,0554,465-2.9%
Operating income5,0111,030548+386.5%
Operating margin14.4%3.3%2.1%
Interest expense283300216-5.7%
Pre-tax income4,9506601,532+650.0%
Income tax81445288.0+80.1%
Effective tax rate16.4%68.5%5.7%
Net income4,1362081,444+1,888.5%
Net margin11.9%0.7%5.5%
Diluted EPS$4.20$0.21$1.48+1,900.0%
$ million except per share.
Read moreFree cash flow is operating cash flow less capital expenditure; the effective tax rate is income tax over pre-tax income; margins are the line over revenue. Gross profit is revenue less cost of revenue, and operating income is revenue less the company's own total costs, where the statement does not print those lines. Those four are arithmetic on the filed numbers; everything else is as filed. Money is in $ million as the company files it, or in $ billion by the switch above the tables; per share figures and share counts are as they are.

Cash flow

$ millionFY2024FY2023FY2022On the yearLast 8 years
Operating cash flow10,2347,1116,000+43.9%
Capital expenditure736798717-7.8%
Free cash flow9,4986,3135,283+50.5%
Free cash flow margin27.2%20.1%19.9%
Cash from investing-1,327-1,989-14,536
Cash from financing-7,477-3,5627,838
Depreciation and amortisation1,100903678+21.8%
Share-based compensation2,7873,2792,779-15.0%
Buybacks7,6204,0000.0+90.5%
Dividends paid0.00.0n/a
Diluted shares, weighted984m997m974m-1.3%
Shares outstanding at period end971m1,009m989m-3.8%

Balance sheet

$ millionFY2024FY2023FY2022On the yearLast 8 years
Shareholders' equity59,64658,35958,131+2.2%
Debt9,42610,60110,596-11.1%
Operating lease liabilities2,6442,8972,703-8.7%
Finance lease liabilities602534271+12.7%
Other liabilities27,50526,45823,508+4.0%
Total liabilities and equity99,82398,84995,209+1.0%
Goodwill48,62048,56847,937+0.1%
Intangible assets5,2787,1258,978-25.9%
Investments5,7225,4925,073+4.2%
Cash and equivalents8,4727,0165,464+20.8%
Receivables11,41410,7559,739+6.1%
Other assets20,31719,89318,018+2.1%
Total assets99,82398,84995,209+1.0%

10-K for the year ended 31 January 2024, filed 6 March 2024: the filing.