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Salesforce (CRM) FY2023 results: revenue $31.4 billion, up 18.3% on the year

Salesforce, Inc. (CRM) reported revenue of $31.4 billion for fiscal 2023, the year ended 31 January 2023, up 18.3% on the year before. Net income was $208 million, down 85.6%, and diluted earnings per share $0.21. The figures are the company's own, from the 10-K it filed with the SEC on 8 March 2023.

Revenue
$31.4 billion
+18.3% on the year
FY2016FY2023
Operating margin
3.3%
2.1% a year earlier
FY2016FY2023
Net income
$208 million
-85.6% on the year
FY2016FY2023
Diluted EPS
$0.21
-85.8% on the year
FY2016FY2023

this yearthe year beforeHover a bar for its figure.

The year in brief

The four quarters: Q1 FY2023 · Q2 FY2023 · Q3 FY2023 · Q4 FY2023

Income statement (profit and loss)

$ millionFY2023FY2022FY2021On the yearLast 8 years
Revenue31,35226,49221,252+18.3%
Cost of revenue8,3607,0265,438+19.0%
Gross profit22,99219,46615,814+18.1%
Gross margin73.3%73.5%74.4%
Research and development5,0554,4653,598+13.2%
Operating income1,030548455+88.0%
Operating margin3.3%2.1%2.1%
Interest expense300216110+38.9%
Pre-tax income6601,5322,561-56.9%
Income tax45288.0-1,511+413.6%
Effective tax rate68.5%5.7%-59.0%
Net income2081,4444,072-85.6%
Net margin0.7%5.5%19.2%
Diluted EPS$0.21$1.48$4.38-85.8%
$ million except per share.
Read moreFree cash flow is operating cash flow less capital expenditure; the effective tax rate is income tax over pre-tax income; margins are the line over revenue. Gross profit is revenue less cost of revenue, and operating income is revenue less the company's own total costs, where the statement does not print those lines. Those four are arithmetic on the filed numbers; everything else is as filed. Money is in $ million as the company files it, or in $ billion by the switch above the tables; per share figures and share counts are as they are.

Cash flow

$ millionFY2023FY2022FY2021On the yearLast 8 years
Operating cash flow7,1116,0004,801+18.5%
Capital expenditure798717710+11.3%
Free cash flow6,3135,2834,091+19.5%
Free cash flow margin20.1%19.9%19.2%
Cash from investing-1,989-14,536-3,971
Cash from financing-3,5627,8381,194
Depreciation and amortisation903678579+33.2%
Share-based compensation3,2792,7792,190+18.0%
Buybacks4,0000.00.0
Dividends paid0.0n/an/a
Diluted shares, weighted997m974m930m+2.4%
Shares outstanding at period end1,009m989m919m+2.0%

Balance sheet

$ millionFY2023FY2022FY2021On the yearLast 8 years
Shareholders' equity58,35958,13141,493+0.4%
Debt10,60110,5962,677+0.0%
Operating lease liabilities2,8972,7032,842+7.2%
Finance lease liabilities53427193.0+97.0%
Other liabilities26,45823,50819,196+12.5%
Total liabilities and equity98,84995,20966,301+3.8%
Fixed assetsn/an/a2,459
Goodwill48,56847,93726,318+1.3%
Intangible assets7,1258,9784,114-20.6%
Investments5,4925,0735,771+8.3%
Cash and equivalents7,0165,4646,195+28.4%
Receivables10,7559,7397,786+10.4%
Other assets19,89318,01813,658+10.4%
Total assets98,84995,20966,301+3.8%

10-K for the year ended 31 January 2023, filed 8 March 2023: the filing.