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Five9 (FIVN) FY2024 results: revenue $1.0 billion, up 14.4% on the year

Five9, Inc. (FIVN) reported revenue of $1.0 billion for fiscal 2024, the year ended 31 December 2024, up 14.4% on the year before. Net income was -$13 million, and diluted earnings per share $-0.17. The figures are the company's own, from the 10-K it filed with the SEC on 21 February 2025.

Revenue
$1.0 billion
+14.4% on the year
FY2017FY2024
Operating margin
-4.9%
-10.8% a year earlier
FY2017FY2024
Net income
-$13 million
FY2017FY2024
Diluted EPS
-$0.17
FY2017FY2024

this yearthe year beforeHover a bar for its figure.

The year in brief

The four quarters: Q1 FY2024 · Q2 FY2024 · Q3 FY2024 · Q4 FY2024

Income statement (profit and loss)

$ millionFY2024FY2023FY2022On the yearLast 8 years
Revenue1,042910779+14.4%
Cost of revenue478433368+10.4%
Gross profit564478411+18.1%
Gross margin54.2%52.5%52.8%
Research and development166157142+6.1%
Operating income-51.3-98.6-87.6
Operating margin-4.9%-10.8%-11.2%
Interest expense14.87.67.5+93.7%
Pre-tax income-12.8-79.4-90.3
Income tax0.02.34.4-98.3%
Net income-12.8-81.8-94.7
Net margin-1.2%-9.0%-12.2%
Diluted EPS-$0.17-$1.13-$1.35
$ million except per share.
Read moreFree cash flow is operating cash flow less capital expenditure; the effective tax rate is income tax over pre-tax income; margins are the line over revenue. Gross profit is revenue less cost of revenue, and operating income is revenue less the company's own total costs, where the statement does not print those lines. Those four are arithmetic on the filed numbers; everything else is as filed. Money is in $ million as the company files it, or in $ billion by the switch above the tables; per share figures and share counts are as they are.

Cash flow

$ millionFY2024FY2023FY2022On the yearLast 8 years
Operating cash flow14312988.9+11.1%
Capital expenditure42.431.252.3+35.7%
Free cash flow10197.636.6+3.3%
Free cash flow margin9.7%10.7%4.7%
Cash from investing-267-26031.0
Cash from financing34394.6-30.2+262.4%
Depreciation and amortisation52.948.544.7+9.0%
Share-based compensation166206173-19.4%
Buybacks0.00.0n/a
Diluted shares, weighted75m72m70m+3.4%
Shares outstanding at period end76m73m71m+3.4%

Balance sheet

$ millionFY2024FY2023FY2022On the yearLast 8 years
Shareholders' equity622538310+15.6%
Debt1,165742738+57.0%
Operating lease liabilities37.136.441.4+1.9%
Finance lease liabilities11.72.90.0+306.3%
Other liabilities215175155+22.7%
Total liabilities and equity2,0511,4951,244+37.2%
Fixed assets145109101+33.4%
Goodwill365227165+60.7%
Intangible assets65.638.328.2+71.3%
Investments643587435+9.6%
Cash and equivalents363143181+153.2%
Receivables11597.487.5+18.2%
Other assets354293247+21.1%
Total assets2,0511,4951,244+37.2%

10-K for the year ended 31 December 2024, filed 21 February 2025: the filing.