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Five9 (FIVN) FY2023 results: revenue $910 million, up 16.9% on the year

Five9, Inc. (FIVN) reported revenue of $910 million for fiscal 2023, the year ended 31 December 2023, up 16.9% on the year before. Net income was -$82 million, and diluted earnings per share $-1.13. The figures are the company's own, from the 10-K it filed with the SEC on 22 February 2024.

Revenue
$910 million
+16.9% on the year
FY2016FY2023
Operating margin
-10.8%
-11.2% a year earlier
FY2016FY2023
Net income
-$82 million
FY2016FY2023
Diluted EPS
-$1.13
FY2016FY2023

this yearthe year beforeHover a bar for its figure.

The year in brief

The four quarters: Q1 FY2023 · Q2 FY2023 · Q3 FY2023 · Q4 FY2023

Income statement (profit and loss)

$ millionFY2023FY2022FY2021On the yearLast 8 years
Revenue910779610+16.9%
Cost of revenue433368271+17.7%
Gross profit478411338+16.2%
Gross margin52.5%52.8%55.5%
Research and development157142107+10.4%
Operating income-98.6-87.6-56.2
Operating margin-10.8%-11.2%-9.2%
Interest expense7.67.58.0+2.0%
Pre-tax income-79.4-90.3-64.3
Income tax2.34.4-11.3-46.6%
Net income-81.8-94.7-53.0
Net margin-9.0%-12.2%-8.7%
Diluted EPS-$1.13-$1.35-$0.79
$ million except per share.
Read moreFree cash flow is operating cash flow less capital expenditure; the effective tax rate is income tax over pre-tax income; margins are the line over revenue. Gross profit is revenue less cost of revenue, and operating income is revenue less the company's own total costs, where the statement does not print those lines. Those four are arithmetic on the filed numbers; everything else is as filed. Money is in $ million as the company files it, or in $ billion by the switch above the tables; per share figures and share counts are as they are.

Cash flow

$ millionFY2023FY2022FY2021On the yearLast 8 years
Operating cash flow12988.929.0+45.0%
Capital expenditure31.252.342.2-40.2%
Free cash flow97.636.6-13.2+166.7%
Free cash flow margin10.7%4.7%-2.2%
Cash from investing-26031.0-150
Cash from financing94.6-30.2-7.5
Depreciation and amortisation48.544.738.7+8.6%
Share-based compensation206173109+19.6%
Buybacks0.0n/an/a
Diluted shares, weighted72m70m68m+3.0%
Shares outstanding at period end73m71m68m+3.2%

Balance sheet

$ millionFY2023FY2022FY2021On the yearLast 8 years
Shareholders' equity538310211+73.6%
Debt742738769+0.5%
Operating lease liabilities36.441.447.1-12.1%
Finance lease liabilities2.90.00.0
Other liabilities175155166+13.1%
Total liabilities and equity1,4951,2441,193+20.1%
Fixed assets109101n/a+7.3%
Goodwill227165165+37.5%
Intangible assets38.328.239.9+35.9%
Investments587435526+35.1%
Cash and equivalents14318190.9-20.7%
Receivables97.487.583.7+11.3%
Other assets293247287+18.4%
Total assets1,4951,2441,193+20.1%

10-K for the year ended 31 December 2023, filed 22 February 2024: the filing.