ServiceNow (NOW) FY2024 results: revenue $11.0 billion, up 22.4% on the year
ServiceNow, Inc. (NOW) reported revenue of $11.0 billion for fiscal 2024, the year ended 31 December 2024, up 22.4% on the year before. Net income was $1.4 billion, down 17.7%, and diluted earnings per share $1.37. The figures are the company's own, from the 10-K it filed with the SEC on 30 January 2025.
Revenue
$11.0 billion
+22.4% on the year
FY2017FY2024
Operating margin
12.4%
8.5% a year earlier
FY2017FY2024
Net income
$1.4 billion
-17.7% on the year
FY2017FY2024
Diluted EPS
$1.37
-18.8% on the year
FY2017FY2024
this yearthe year beforeHover a bar for its figure.
$ million except per share. Read moreFree cash flow is operating cash flow less capital expenditure; the effective tax rate is income tax over pre-tax income; margins are the line over revenue. Gross profit is revenue less cost of revenue, and operating income is revenue less the company's own total costs, where the statement does not print those lines. Those four are arithmetic on the filed numbers; everything else is as filed. Money is in $ million as the company files it, or in $ billion by the switch above the tables; per share figures and share counts are as they are.
Cash flow
$ million
FY2024
FY2023
FY2022
On the year
Last 8 years
Operating cash flow
4,267
3,398
2,723
+25.6%
Capital expenditure
852
694
550
+22.8%
Free cash flow
3,415
2,704
2,173
+26.3%
Free cash flow margin
31.1%
30.1%
30.0%
Cash from investing
-2,501
-2,167
-2,583
Cash from financing
-1,343
-803
-344
Depreciation and amortisation
564
562
433
+0.4%
Share-based compensation
1,746
1,604
1,401
+8.9%
Buybacks
696
538
0.0
+29.4%
Diluted shares, weighted
1,042m
1,028m
1,018m
+1.4%
Shares outstanding at period end
1,032m
1,024m
1,014m
+0.9%
Balance sheet
$ million
FY2024
FY2023
FY2022
On the year
Last 8 years
Shareholders' equity
9,609
7,628
5,032
+26.0%
Debt
1,489
1,488
1,486
+0.1%
Operating lease liabilities
687
707
650
-2.8%
Other liabilities
8,598
7,564
6,131
+13.7%
Total liabilities and equity
20,383
17,387
13,299
+17.2%
Fixed assets
1,763
1,358
1,053
+29.8%
Goodwill
1,273
1,231
824
+3.4%
Intangible assets
209
224
232
-6.7%
Investments
7,569
6,183
4,927
+22.4%
Cash and equivalents
2,304
1,897
1,470
+21.5%
Receivables
2,240
2,036
1,725
+10.0%
Other assets
5,025
4,458
3,068
+12.7%
Total assets
20,383
17,387
13,299
+17.2%
10-K for the year ended 31 December 2024, filed 30 January 2025: the filing.