ServiceNow (NOW) FY2016 results: revenue $1.4 billion, up 38.3% on the year
ServiceNow, Inc. (NOW) reported revenue of $1.4 billion for fiscal 2016, the year ended 31 December 2016, up 38.3% on the year before. Net income was -$414 million, and diluted earnings per share $-0.55. The figures are the company's own, from the 10-K it filed with the SEC on 28 February 2017.
Revenue
$1.4 billion
+38.3% on the year
FY2012FY2016
Operating margin
-27.5%
-16.5% a year earlier
FY2012FY2016
Net income
-$414 million
FY2012FY2016
Diluted EPS
-$0.55
FY2012FY2016
this yearthe year beforeHover a bar for its figure.
The year in brief
Income statement (profit and loss)
$ million
FY2016
FY2015
FY2014
On the year
Last 8 years
Revenue
1,391
1,005
683
+38.3%
Cost of revenue
399
329
249
+21.0%
Gross profit
992
676
434
+46.7%
Gross margin
71.3%
67.2%
63.6%
Research and development
285
217
148
+31.2%
Operating income
-382
-166
-152
Operating margin
-27.5%
-16.5%
-22.2%
Interest expense
33.3
31.1
29.1
+7.0%
Pre-tax income
-410
-193
-176
Income tax
3.8
5.4
3.8
-29.3%
Net income
-414
-198
-179
Net margin
-29.8%
-19.7%
-26.3%
Diluted EPS
-$0.55
-$0.25
-$0.25
$ million except per share. Read moreFree cash flow is operating cash flow less capital expenditure; the effective tax rate is income tax over pre-tax income; margins are the line over revenue. Gross profit is revenue less cost of revenue, and operating income is revenue less the company's own total costs, where the statement does not print those lines. Those four are arithmetic on the filed numbers; everything else is as filed. Money is in $ million as the company files it, or in $ billion by the switch above the tables; per share figures and share counts are as they are.
Cash flow
$ million
FY2016
FY2015
FY2014
On the year
Last 8 years
Operating cash flow
159
318
141
-49.9%
Capital expenditure
106
87.5
54.4
+20.7%
Free cash flow
53.5
230
86.6
-76.8%
Free cash flow margin
3.8%
22.9%
12.7%
Cash from investing
-108
-232
-317
Cash from financing
-55.8
80.3
68.7
Depreciation and amortisation
83.1
60.4
42.1
+37.7%
Share-based compensation
318
258
154
+23.2%
Buybacks
0.0
0.0
n/a
Shares outstanding at period end
837m
804m
748m
+4.1%
Balance sheet
$ million
FY2016
FY2015
FY2014
On the year
Last 8 years
Shareholders' equity
541
567
429
-4.5%
Debt
508
475
443
+7.0%
Other liabilities
985
766
553
+28.6%
Total liabilities and equity
2,034
1,807
1,425
+12.5%
Fixed assets
182
145
104
+25.5%
Goodwill
82.5
55.7
55.0
+48.3%
Intangible assets
65.9
43.0
54.5
+53.1%
Investments
761
812
683
-6.3%
Cash and equivalents
401
412
252
-2.7%
Receivables
323
203
159
+58.7%
Other assets
219
136
117
+60.5%
Total assets
2,034
1,807
1,425
+12.5%
10-K for the year ended 31 December 2016, filed 28 February 2017: the filing.