ServiceNow (NOW) FY2018 results: revenue $2.6 billion, up 36.0% on the year
ServiceNow, Inc. (NOW) reported revenue of $2.6 billion for fiscal 2018, the year ended 31 December 2018, up 36.0% on the year before. Net income was -$27 million, and diluted earnings per share $-0.03. The figures are the company's own, from the 10-K it filed with the SEC on 27 February 2019.
Revenue
$2.6 billion
+36.0% on the year
FY2012FY2018
Operating margin
-1.6%
-3.4% a year earlier
FY2012FY2018
Net income
-$27 million
FY2012FY2018
Diluted EPS
-$0.03
FY2012FY2018
this yearthe year beforeHover a bar for its figure.
The year in brief
Income statement (profit and loss)
$ million
FY2018
FY2017
FY2016
On the year
Last 8 years
Revenue
2,609
1,918
1,391
+36.0%
Cost of revenue
623
500
399
+24.6%
Gross profit
1,986
1,419
992
+40.0%
Gross margin
76.1%
73.9%
71.3%
Research and development
530
378
285
+40.3%
Operating income
-42.4
-64.4
-382
Operating margin
-1.6%
-3.4%
-27.5%
Interest expense
52.7
53.4
33.3
-1.2%
Pre-tax income
-39.0
-113
-410
Income tax
-12.3
3.4
3.8
Net income
-26.7
-117
-414
Net margin
-1.0%
-6.1%
-29.8%
Diluted EPS
-$0.03
-$0.14
-$0.55
$ million except per share. Read moreFree cash flow is operating cash flow less capital expenditure; the effective tax rate is income tax over pre-tax income; margins are the line over revenue. Gross profit is revenue less cost of revenue, and operating income is revenue less the company's own total costs, where the statement does not print those lines. Those four are arithmetic on the filed numbers; everything else is as filed. Money is in $ million as the company files it, or in $ billion by the switch above the tables; per share figures and share counts are as they are.
Cash flow
$ million
FY2018
FY2017
FY2016
On the year
Last 8 years
Operating cash flow
811
643
159
+26.2%
Capital expenditure
224
151
106
+49.1%
Free cash flow
587
492
53.5
+19.2%
Free cash flow margin
22.5%
25.7%
3.8%
Cash from investing
-347
-884
-108
Cash from financing
-607
539
-55.8
Depreciation and amortisation
150
114
83.1
+31.4%
Share-based compensation
544
394
318
+38.0%
Buybacks
0.0
55.0
0.0
Diluted shares, weighted
889m
856m
n/a
+3.9%
Shares outstanding at period end
901m
871m
837m
+3.4%
Balance sheet
$ million
FY2018
FY2017
FY2016
On the year
Last 8 years
Shareholders' equity
1,111
779
541
+42.7%
Debt
662
1,173
508
-43.6%
Operating lease liabilities
0.0
n/a
n/a
Other liabilities
2,106
1,598
985
+31.8%
Total liabilities and equity
3,879
3,550
2,034
+9.3%
Fixed assets
347
245
182
+41.6%
Goodwill
149
129
82.5
+15.6%
Intangible assets
101
86.9
65.9
+15.7%
Investments
1,514
1,444
761
+4.8%
Cash and equivalents
566
726
401
-22.1%
Receivables
575
437
323
+31.5%
Other assets
628
482
219
+30.4%
Total assets
3,879
3,550
2,034
+9.3%
10-K for the year ended 31 December 2018, filed 27 February 2019: the filing.