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ServiceNow (NOW) FY2017 results: revenue $1.9 billion, up 38.0% on the year

ServiceNow, Inc. (NOW) reported revenue of $1.9 billion for fiscal 2017, the year ended 31 December 2017, up 38.0% on the year before. Net income was -$117 million, and diluted earnings per share $-0.14. The figures are the company's own, from the 10-K it filed with the SEC on 28 February 2018.

Revenue
$1.9 billion
+38.0% on the year
FY2012FY2017
Operating margin
-3.4%
-27.5% a year earlier
FY2012FY2017
Net income
-$117 million
FY2012FY2017
Diluted EPS
-$0.14
FY2012FY2017

this yearthe year beforeHover a bar for its figure.

The year in brief

Income statement (profit and loss)

$ millionFY2017FY2016FY2015On the yearLast 8 years
Revenue1,9181,3911,005+38.0%
Cost of revenue500399329+25.4%
Gross profit1,419992676+43.0%
Gross margin73.9%71.3%67.2%
Research and development378285217+32.4%
Operating income-64.4-382-166
Operating margin-3.4%-27.5%-16.5%
Interest expense53.433.331.1+60.4%
Pre-tax income-113-410-193
Income tax3.43.85.4-10.2%
Net income-117-414-198
Net margin-6.1%-29.8%-19.7%
Diluted EPS-$0.14-$0.55-$0.25
$ million except per share.
Read moreFree cash flow is operating cash flow less capital expenditure; the effective tax rate is income tax over pre-tax income; margins are the line over revenue. Gross profit is revenue less cost of revenue, and operating income is revenue less the company's own total costs, where the statement does not print those lines. Those four are arithmetic on the filed numbers; everything else is as filed. Money is in $ million as the company files it, or in $ billion by the switch above the tables; per share figures and share counts are as they are.

Cash flow

$ millionFY2017FY2016FY2015On the yearLast 8 years
Operating cash flow643159318+304.1%
Capital expenditure15110687.5+42.6%
Free cash flow49253.5230+819.9%
Free cash flow margin25.7%3.8%22.9%
Cash from investing-884-108-232
Cash from financing539-55.880.3
Depreciation and amortisation11483.160.4+37.1%
Share-based compensation394318258+24.1%
Buybacks55.00.00.0
Diluted shares, weighted856mn/an/a
Shares outstanding at period end871m837m804m+4.1%

Balance sheet

$ millionFY2017FY2016FY2015On the yearLast 8 years
Shareholders' equity779541567+43.9%
Debt1,173508475+131.1%
Other liabilities1,598985766+62.3%
Total liabilities and equity3,5502,0341,807+74.6%
Fixed assets245182145+35.0%
Goodwill12982.555.7+56.0%
Intangible assets86.965.943.0+32.0%
Investments1,444761812+89.8%
Cash and equivalents726401412+81.1%
Receivables437323203+35.4%
Other assets482219136+120.0%
Total assets3,5502,0341,807+74.6%

10-K for the year ended 31 December 2017, filed 28 February 2018: the filing.