Fair Isaac (FICO) FY2026 results: revenue $2.5 billion, up 27.3% on the year

Fair Isaac Corporation, known as FICO, was founded in 1956 and describes itself as a global analytics software leader. The company says thousands of businesses in more than 70 countries use its products. It employed 3,747 people across 31 countries at 30 September 2026. Its business is split into two operating segments, Scores and Software.

How the business is organised

Scores made up 65% of total revenues in fiscal 2026 and Software made up 35%. The Scores segment covers business-to-business scoring solutions and business-to-consumer scoring, including the myFICO.com subscription offerings. The Software segment covers decisioning capabilities, models and solutions for account origination, customer management, customer engagement, fraud detection and marketing, plus related professional services.

How Scores works

The FICO Score is a three-digit number from 300 to 850. FICO applies its algorithms to credit data held by Experian, TransUnion and Equifax. Users of the scores generally pay the consumer reporting agencies a fee for each score generated, and the agencies pay an associated fee to FICO. FICO does not collect or store the consumer credit data behind its scores, apart from product development using de-personalized data. In most cases it does not sell scores directly to lenders.

In October 2025 the company announced the FICO Mortgage Direct License Program. Under it, tri-merge resellers, platform providers and other third-party distributors have the option to calculate and distribute FICO Scores directly to their customers without a consumer reporting agency as intermediary.

Other scoring products include FICO Industry Scores for bankcard and auto lending, the FICO Resilience Index, FICO Score XD, and the UltraFICO Score, which uses consumer-permissioned bank account data. Outside the United States, FICO Scores have been made available in over 40 countries. Consumers can buy their scores, credit reports and monitoring services through myFICO.com.

What the Software segment sells

The software is offered as software-as-a-service or as on-premises software. It is typically sold as multi-year subscriptions, with payments based on usage metrics such as the number of accounts, transactions or decisioning use cases deployed, often subject to contracted minimum payments.

The segment is anchored by FICO Platform, a modular set of decisioning capabilities covering decisioning, communications, simulation, optimization and data management. The company says its goal is to move substantially all of its current software products onto FICO Platform. Standalone products include FICO Falcon Fraud Manager, FICO Blaze Advisor, FICO Xpress Optimization and FICO TRIAD Customer Manager. Professional services are sold on an hourly time and materials basis or for a fixed project fee.

Who buys from it

The customer base spans banking, insurance, retail, healthcare and public agencies.

• More than three-quarters of the largest 100 financial institutions in the United States.
• Nearly all of the largest 100 banks in the world.
• More than 600 insurers, including all of the top ten United States property and casualty insurers.
• More than 300 retailers and general merchandisers.
• More than 200 government or public agencies.
• Seven of the top ten companies on the 2026 Fortune 500 list.

Its consumer solutions are marketed to more than 200 million United States consumers whose credit relationships are reported to the three major consumer reporting agencies.

Agreements with Experian, TransUnion and Equifax together accounted for 60% of total revenues in fiscal 2026. Financial services represented 92% of total revenue and the Americas 89%.

Software is sold mainly through a direct sales organisation built around vertical and geographic markets. The company also works through alliance partners, resellers and systems implementers, and describes a focus on global systems integrators and high-volume payment processors. FICO Marketplace lets partners publish offerings for customers to deploy.

How it competes

The company calls its markets intensely competitive. In Scores, its main outside competitors are the three major consumer reporting agencies, which are also its partners, and VantageScore, a joint venture of those agencies. In the intelligent decisioning platform market it competes mainly with IBM, SAS and Pegasystems. It also competes with in-house data science teams and with customers building their own solutions.

To protect its technology, FICO relies on patent, copyright, trademark and trade secret laws and confidentiality agreements. At 30 September 2026 it held 206 United States and 37 foreign patents, with 96 applications pending.

Its people

Of the 3,747 employees, 1,386 (37%) were in the United States, 1,400 (37%) in India and 247 (7%) in the United Kingdom. No employees are covered by a collective bargaining agreement, other than where foreign law requires it. About one-third of the workforce received an annual long-term incentive award in fiscal 2026, and the company offers an Employee Stock Purchase Plan to eligible employees.

From FICO's annual report on Form 10-K for the year ended 30 September 2026. The filing

Written from the 10-K filed 6 November 2026: read the full 10-K.