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NCR Voyix Corp.: Q1 FY2026 earnings call

What management said about Q1 FY2026, from the documents filed with the SEC on 7 May 2026: press release. Guidance figures: 3 lowered, 1 kept. The quarter’s numbers.

Key takeaways

  • Adjusted EBITDA grew despite flat revenue: Adjusted EBITDA increased 5% to $78 million from $74 million in prior year quarter, indicating improved operational leverage and margin expansion. Source
  • Non-GAAP earnings per share improved: Non-GAAP diluted EPS increased to $0.10 from $0.08 in prior year quarter, showing improved profitability on a normalized operational basis. Source
  • Recurring revenue growth provides visibility: Recurring revenue increased 4% to $419 million from $404 million in prior year quarter, representing 69% of total revenue. Source
  • Remaining contract value surged 75 percent: RCV for Voyix Commerce Platform applications reached approximately $293 million, up 75% year-over-year and 15% sequentially, demonstrating strong backlog growth. Source
  • Platform applications show strong customer demand: CEO highlighted strong demand for Voyix Commerce Platform applications, underscored by new customer wins and expanding global interest from retailers. Source
  • Retail EBITDA surged 20 percent: Retail segment Adjusted EBITDA increased 20% to $78 million from $65 million in prior year, with margin expanding to 18.3% from 15.5%. Source
  • Hardware business transition completed successfully: Company completed Hardware Business Transition with Ennoconn in Q1 2026. Beginning April 1, 2026, records net commission revenue from hardware sales rather than gross margin. Source
  • Japan bank technology business divestiture announced: Company entered into agreement in March 2026 to sell Japan bank technology solutions business, the last remaining non-core asset. Transaction expected to close by end of 2026. Source

“We are pleased with our start to 2026, highlighted by improving financial performance, strong customer engagement, and continued progress in executing our strategy.”

James G. Kelly, President and Chief Executive Officer

Guidance

AreaPeriodFigureAgainst last quarter
Adjusted EBITDA Sourcefull-year 2026$432 - $447 millionLowered from $440 - $455 million
Non-GAAP Diluted EPS Sourcefull-year 2026$0.89 - $0.92Lowered from $0.93 - $0.96
Adjusted Free Cash Flow Sourcefull-year 2026$190 - $220 millionKept
Revenue Sourcefull-year 2026$2,188 - $2,303 millionLowered from $2,210 - $2,325 million

What changed from last quarter

  • New: Announced agreement in March 2026 to sell Japan bank technology solutions business, the last remaining non-core asset, with transaction expected to close by end of 2026. Source
  • New: Completed Hardware Business Transition with Ennoconn in Q1 2026. Beginning April 1, 2026, now recording net commission revenue from hardware sales as agent rather than gross margin. Source
  • Guidance lowered: Revenue guidance for full-year 2026 lowered to $2,188-$2,303 million from prior guidance of $2,210-$2,325 million due to Japan bank technology business divestiture. Source
  • Guidance lowered: Adjusted EBITDA guidance for full-year 2026 lowered to $432-$447 million from prior guidance of $440-$455 million due to Japan divestiture impact. Source
  • Guidance lowered: Non-GAAP diluted EPS guidance for full-year 2026 lowered to $0.89-$0.92 from prior guidance of $0.93-$0.96 due to Japan business divestiture. Source

Financial Results and Profitability

  • Revenue flat year-over-year at $606M: Total revenue of $606 million in Q1 2026 compared to $612 million in Q1 2025, reflecting hardware business transition and slight softness in restaurants segment. Source
  • Adjusted EBITDA grew despite flat revenue: Adjusted EBITDA increased 5% to $78 million from $74 million in prior year quarter, indicating improved operational leverage and margin expansion. Source
  • Non-GAAP earnings per share improved: Non-GAAP diluted EPS increased to $0.10 from $0.08 in prior year quarter, showing improved profitability on a normalized operational basis. Source
  • Net loss from operations improved significantly: Net loss from continuing operations improved substantially to $2 million from $21 million loss in prior year quarter, reflecting better operational execution. Source
  • Recurring revenue growth provides visibility: Recurring revenue increased 4% to $419 million from $404 million in prior year quarter, representing 69% of total revenue. Source

Contract Backlog and Platform Growth

  • Remaining contract value surged 75 percent: RCV for Voyix Commerce Platform applications reached approximately $293 million, up 75% year-over-year and 15% sequentially, demonstrating strong backlog growth. Source
  • New customer contracts drive backlog growth: New customer contracts represented 13% of total RCV, indicating meaningful contribution from new platform wins alongside existing customer expansion. Source
  • Platform site count grew 7 percent: Platform sites increased to 83,000 as of March 31, 2026, representing 7% growth year-over-year and reflecting expanding customer base. Source

“Demand for our Voyix Commerce Platform applications remains strong, underscored by new customer wins and expanding interest from retailers and restaurants globally.”

James G. Kelly, President and Chief Executive Officer

New Customer Wins and Demand

  • Platform applications show strong customer demand: CEO highlighted strong demand for Voyix Commerce Platform applications, underscored by new customer wins and expanding global interest from retailers. Source
  • Stater Bros. signed major platform contract: In April 2026, Stater Bros. Markets, a regional grocery chain with 165 stores across Southern California, signed contract to implement Voyix POS and Voyix Connect. Source
  • Pilot signed five-year platform agreement: In March 2026, Pilot, the largest travel center operator in North America, signed five-year platform agreement to deploy Voyix POS for CFR with additional capabilities. Source

Segment Performance and Profitability

  • Retail segment revenue grew 2 percent: Retail revenue increased 2% to $427 million in Q1 2026 from $420 million in Q1 2025, driven by platform expansions and implementations. Source
  • Retail EBITDA surged 20 percent: Retail segment Adjusted EBITDA increased 20% to $78 million from $65 million in prior year, with margin expanding to 18.3% from 15.5%. Source
  • Restaurants EBITDA margin remained strong: Restaurants Adjusted EBITDA declined 8% to $54 million, but margin remained strong at 30.2% compared to 30.9% prior year. Source

Business Simplification and Strategy

  • Hardware business transition completed successfully: Company completed Hardware Business Transition with Ennoconn in Q1 2026. Beginning April 1, 2026, records net commission revenue from hardware sales rather than gross margin. Source
  • Japan bank technology business divestiture announced: Company entered into agreement in March 2026 to sell Japan bank technology solutions business, the last remaining non-core asset. Transaction expected to close by end of 2026. Source
  • Strategic focus on core platform business: CEO emphasized that business simplification efforts including hardware transition and Japan divestiture further focus the company on core Voyix Commerce Platform. Source

Capital Allocation and Balance Sheet

  • Share repurchases continued in quarter: Company repurchased $9 million of common stock during Q1 2026, continuing capital return program while balancing strategic needs. Source
  • Cash position stable and sufficient: Cash and cash equivalents of $232 million as of March 31, 2026, providing liquidity for operations, investments, and strategic opportunities. Source

Coming up, as management said on 7 May 2026

  • Stater Bros. platform implementation underway: Stater Bros. Markets, with 165 stores in Southern California, will implement Voyix POS and Voyix Connect platform applications following April 2026 contract signing. Source
  • Pilot travel center platform deployment beginning: Pilot, the largest travel center operator in North America, will deploy Voyix POS for CFR and additional platform capabilities under five-year agreement. Source
  • Japan bank technology business sale closing: The Japan bank technology solutions business sale is expected to close by the end of 2026, removing approximately $22 million of annual revenue. Source

Figures management reported

FigureReported
Remaining Contract Value (backlog) Source$293 million
Gross margin Source21.5%
Retail segment revenue Source$427 million
Retail Adjusted EBITDA margin Source18.3%
Restaurants Adjusted EBITDA margin Source30.2%
Platform sites (units) Source83,000
Payment processing sites (units) Source8,500

Earlier plans management reported on

  • Met: Company completed Hardware Business Transition with Ennoconn in Q1 2026 as guided in prior quarter, now recording net commission revenue effective April 1, 2026. Source
  • Met: Launched largest portfolio of proprietary cloud-to-edge applications on Voyix Commerce Platform in January 2026 as previously planned.

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.