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NCR Voyix Corp.: Q2 FY2025 earnings call

What management said about Q2 FY2025, from the documents filed with the SEC on 7 August 2025: press release. Guidance figures: 6 kept. The quarter’s numbers.

Key takeaways

  • Revenue fell, net income turned positive: Revenue was $666 million against $722 million a year earlier. Net income from continuing operations attributable to NCR Voyix was $1 million, against a $90 million loss. Source
  • Adjusted EBITDA rose 20%: Adjusted EBITDA was $95 million against $79 million. Margin was 14.3% against 10.9%, and transformation and restructuring costs were $16 million against $50 million. Source
  • Retail revenue fell 12%: Retail revenue was $454 million against $517 million. Retail Adjusted EBITDA was $81 million against $87 million, and its margin rose to 17.8% from 16.8%. Source
  • Gross margin rose to 23%: Total gross margin was $153 million, or 23.0% of revenue, against 17.5% a year earlier. Cost of products was $170 million against $222 million. Source
  • Full-year ranges maintained: Ranges for total revenue, software and services, hardware, adjusted EBITDA, non-GAAP diluted EPS and adjusted free cash flow were kept from the first quarter. Source
  • Tariffs built into ranges: The ranges consider the estimated impact of tariffs imposed or announced by the U.S. government, along with offsetting mitigations the company is undertaking. Source
  • Operating cash use widened: Net cash used in operating activities was $284 million for the six months, against $27 million provided a year earlier. Cash and cash equivalents were $276 million at June 30. Source

“In the second quarter, we continued to execute on our key strategic initiatives, including driving product innovation, expanding our payments capabilities, and enhancing our global services offering,”

James G. Kelly, Chief Executive Officer

Guidance

AreaPeriodFigureAgainst last quarter
Total revenue Sourcefull-year 2025$2,575M - $2,650MKept
Software and services revenue Sourcefull-year 2025$1,995M - $2,020MKept
Hardware revenue Sourcefull-year 2025$580M - $630MKept
Adjusted EBITDA Sourcefull-year 2025$420M - $445MKept
Non-GAAP diluted EPS Sourcefull-year 2025$0.75 - $0.80Kept
Adjusted free cash flow-unrestricted Sourcefull-year 2025$170M - $190MKept

What changed from last quarter

  • Guidance withdrawn: The adjusted EBITDA margin range of 16.3% to 16.8% given in the first quarter does not appear in the second-quarter guidance.
  • Guidance withdrawn: The adjusted free cash flow conversion range of 40% to 43% given in the first quarter does not appear in the second-quarter guidance.
  • Guidance kept: Full-year 2025 ranges for total revenue, software and services, hardware, adjusted EBITDA, non-GAAP diluted EPS and adjusted free cash flow were maintained. Source

Results and growth drivers

  • Revenue fell, net income turned positive: Revenue was $666 million against $722 million a year earlier. Net income from continuing operations attributable to NCR Voyix was $1 million, against a $90 million loss. Source
  • Adjusted EBITDA rose 20%: Adjusted EBITDA was $95 million against $79 million. Margin was 14.3% against 10.9%, and transformation and restructuring costs were $16 million against $50 million. Source
  • GAAP and non-GAAP EPS reported: Diluted EPS from continuing operations was $(0.02) against $(0.65) a year earlier. Non-GAAP diluted EPS was $0.19 against $(0.20), on 137.9 million weighted diluted shares. Source

Segments and sites

  • Retail revenue fell 12%: Retail revenue was $454 million against $517 million. Retail Adjusted EBITDA was $81 million against $87 million, and its margin rose to 17.8% from 16.8%. Source
  • Restaurants revenue grew 2%: Restaurants revenue was $205 million against $201 million. Restaurants Adjusted EBITDA was $68 million against $62 million, with margin at 33.2% against 30.8%. Source
  • Platform and payment sites grew: The company reported more than 78 thousand platform sites, up 16%, and 8 thousand payment sites, up 3%, from the prior year, as of June 30, 2025. Source

“I am encouraged by our recent progress and our ability to drive value for our customers and our shareholders.”

James G. Kelly, Chief Executive Officer

Recurring revenue and products

  • ARR and Software ARR increased: ARR was $1.68 billion against $1.60 billion. Software ARR was $799 million against $748 million in the prior year period. Source
  • Software and services revenue flat: Software and services revenue was $499 million against $501 million. The company defines the measure to include software, services and payments revenue, and to exclude hardware. Source
  • Product revenue fell, service revenue rose: Product revenue was $185 million against $244 million. Service revenue was $481 million against $478 million, within total revenue of $666 million. Source

Costs and margins

  • Gross margin rose to 23%: Total gross margin was $153 million, or 23.0% of revenue, against 17.5% a year earlier. Cost of products was $170 million against $222 million. Source
  • Operating expenses declined: SG&A was $107 million against $116 million, and R&D was $32 million against $44 million. Income from operations was $14 million against a $34 million loss. Source
  • Interest expense fell: Interest expense was $14 million against $41 million. The company recorded an income tax benefit of $4 million, against a $10 million expense a year earlier. Source

Full-year 2025 guidance and tariffs

  • Full-year ranges maintained: Ranges for total revenue, software and services, hardware, adjusted EBITDA, non-GAAP diluted EPS and adjusted free cash flow were kept from the first quarter. Source
  • Tariffs built into ranges: The ranges consider the estimated impact of tariffs imposed or announced by the U.S. government, along with offsetting mitigations the company is undertaking. Source
  • Gross hardware recognition assumed: The full-year 2025 ranges assume gross hardware recognition. EPS assumptions moved to a 22% tax rate and 157 million diluted shares, from 26% and 158 million. Source

Cash and shareholder returns

  • Operating cash use widened: Net cash used in operating activities was $284 million for the six months, against $27 million provided a year earlier. Cash and cash equivalents were $276 million at June 30. Source
  • Digital Banking cash taxes excluded: Adjusted free cash flow-unrestricted, with a $170 million to $190 million range, excludes $284 million of cash taxes related to the sale of Digital Banking. Source
  • Share repurchases in second quarter: The company repurchased about 826 thousand common shares for $7 million in the quarter. Six-month repurchases of common stock were $69 million in the cash flow statement. Source

Coming up, as management said on 7 August 2025

  • Ennoconn transition guidance update: Management said guidance would be updated to net hardware commission revenue once the Ennoconn hardware transition is fully implemented later this year.

Figures management reported

FigureReported
Gross margin (% of total revenue) Source23.0%
Retail segment revenue Source$454 million
Restaurants segment revenue Source$205 million
Platform sites Sourcemore than 78 thousand
Payment sites Source8 thousand

Risks management discussed

  • External: Management estimated tariff impact within the full-year 2025 ranges and said offsetting mitigations are being undertaken. Source

Earlier plans management reported on

  • Not stated: Management said it was maintaining the full-year 2025 ranges. The documents give no completion status for them. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.