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NCR Voyix Corp.: Q3 FY2025 earnings call

What management said about Q3 FY2025, from the documents filed with the SEC on 6 November 2025: press release. Guidance figures: 3 raised, 4 lowered, 1 kept. The quarter’s numbers.

Key takeaways

  • Revenue fell three percent year over year: Total revenue was $684 million against $708 million, a 3% decline. Product revenue and service revenue both fell from the prior year period. Source
  • Adjusted EBITDA rose and margin widened: Adjusted EBITDA was $125 million against $95 million, and the margin was 18.3% against 13.4%. Loss from continuing operations was $17 million, against $29 million. Source
  • Retail revenue and adjusted EBITDA declined: Retail revenue was $467 million against $487 million, down 4%. Retail adjusted EBITDA fell 17% to $90 million, with a 19.3% margin against 22.2%. Source
  • Direct fuel payment partnerships announced: In October 2025 the company announced direct partnerships with WEX and Corpay. The agreements expand payment acceptance for commercial fuel transactions. Source
  • ARR reached $1.7 billion: Annual recurring revenue was $1.7 billion against $1.6 billion a year earlier. The second-quarter release showed $1.68 billion. Source
  • Operating cash use for nine months: Net cash used in operating activities was $270 million for nine months, against $38 million provided a year earlier. Cash and cash equivalents were $282 million, against $722 million at December 31, 2024. Source

“I am pleased with our performance in the quarter as we continue to execute on our strategy”

James G. Kelly, President and Chief Executive Officer

Guidance

AreaPeriodFigureAgainst last quarter
Total revenue Sourcefull-year 2025$2,650M - $2,670MRaised from $2,575M - $2,650M
Software and services revenue Sourcefull-year 2025$1,980M - $1,990MLowered from $1,995M - $2,020M
Hardware revenue Sourcefull-year 2025$670M - $680MRaised from $580M - $630M
Adjusted EBITDA Sourcefull-year 2025$420M - $435MLowered from $420M - $445M
Non-GAAP diluted EPS Sourcefull-year 2025$0.85 - $0.90Raised from $0.75 - $0.80
Adjusted free cash flow-unrestricted Sourcefull-year 2025$170M - $175MLowered from $170M - $190M
Non-GAAP tax rate assumption Sourcefull-year 202520%Lowered from 22%
Full-year average diluted shares Sourcefull-year 2025157 millionKept

What changed from last quarter

  • Guidance raised: Full-year total revenue range raised from $2,575M - $2,650M to $2,650M - $2,670M. Source
  • Guidance raised: Full-year hardware revenue range raised from $580M - $630M to $670M - $680M. Source
  • Guidance raised: Full-year non-GAAP diluted EPS range raised from $0.75 - $0.80 to $0.85 - $0.90. Source
  • Guidance lowered: Full-year software and services revenue range lowered from $1,995M - $2,020M to $1,980M - $1,990M. Source
  • Guidance lowered: Full-year adjusted EBITDA top end lowered from $445M to $435M; low end unchanged at $420M. Source
  • Guidance lowered: Full-year adjusted free cash flow-unrestricted top end lowered from $190M to $175M; low end unchanged at $170M. Source
  • Guidance lowered: Non-GAAP diluted EPS tax rate assumption lowered from 22% to 20%. Source
  • Guidance kept: Full-year average diluted share assumption of 157 million is unchanged. Source
  • New: In October 2025 the company announced direct partnerships with WEX and Corpay for commercial fuel payment acceptance, not in the prior release. Source

Results and profitability

  • Revenue fell three percent year over year: Total revenue was $684 million against $708 million, a 3% decline. Product revenue and service revenue both fell from the prior year period. Source
  • Adjusted EBITDA rose and margin widened: Adjusted EBITDA was $125 million against $95 million, and the margin was 18.3% against 13.4%. Loss from continuing operations was $17 million, against $29 million. Source
  • GAAP loss narrowed; non-GAAP EPS positive: GAAP diluted EPS from continuing operations was $(0.14), against $(0.23). Non-GAAP diluted EPS was $0.31, against $0.01 in the prior year period. Source
  • Nine-month adjusted EBITDA rose 24 percent: Nine-month adjusted EBITDA was $295 million against $237 million, up 24%. Nine-month revenue was $1,967 million against $2,140 million, a decline of 8%. Source

Segment performance

  • Retail revenue and adjusted EBITDA declined: Retail revenue was $467 million against $487 million, down 4%. Retail adjusted EBITDA fell 17% to $90 million, with a 19.3% margin against 22.2%. Source
  • Restaurants profit rose on flat sales: Restaurants revenue was $210 million against $211 million. Restaurants adjusted EBITDA rose 12% to $74 million, a 35.2% margin against 31.3%. Source
  • Corporate adjusted EBITDA deficit narrowed: Corporate and Other adjusted EBITDA was negative $39 million against negative $79 million, a 51% improvement. Its revenue was $7 million against $10 million and includes commercial agreements with NCR Atleos. Source

“As we look to 2026, we remain focused on accelerating growth and solidifying our leadership in unified commerce.”

James G. Kelly, President and Chief Executive Officer

Products, sites and partnerships

  • Product revenue fell; service revenue slipped: Product revenue was $200 million against $218 million, and service revenue was $484 million against $490 million. Nine-month product revenue was $538 million against $683 million. Source
  • Platform sites grew twelve percent: Platform sites reached 78 thousand, up 12% from the prior year, and payment sites rose 3% to more than 8 thousand. The second-quarter release showed platform site growth of 16%. Source
  • Direct fuel payment partnerships announced: In October 2025 the company announced direct partnerships with WEX and Corpay. The agreements expand payment acceptance for commercial fuel transactions. Source

Costs and margins

  • Product costs fell with product sales: Cost of products was $168 million against $182 million, and cost of services was $350 million against $359 million. Nine-month cost of products was $484 million against $591 million. Source
  • Operating expense little changed: Selling, general and administrative expenses were $111 million against $113 million, and research and development was $40 million against $38 million. Income from operations was $15 million against $16 million. Source
  • Interest expense fell: Interest expense was $15 million against $40 million. Other income and expense, net was a $23 million expense against $14 million. Nine-month interest expense was $44 million against $120 million. Source

“NCR Voyix is the platform-powered leader serving retail and restaurants, and we will continue to scale our capabilities, execute with discipline, and deliver sustainable long-term value.”

James G. Kelly, President and Chief Executive Officer

Recurring revenue and ARR

  • ARR reached $1.7 billion: Annual recurring revenue was $1.7 billion against $1.6 billion a year earlier. The second-quarter release showed $1.68 billion. Source
  • Software ARR rose about eight percent: Software ARR was $798 million against $742 million, up about 8%. The second-quarter release showed $799 million, so the figure was slightly lower sequentially. Source
  • Software and services revenue declined slightly: Software & Services Revenue was $504 million against $516 million, a decline of about 2%. The second-quarter release showed $499 million. Source

Cash, debt and share count

  • Operating cash use for nine months: Net cash used in operating activities was $270 million for nine months, against $38 million provided a year earlier. Cash and cash equivalents were $282 million, against $722 million at December 31, 2024. Source
  • Capitalized software spend declined: Additions to capitalized software were $100 million against $155 million for nine months. Property, plant and equipment expenditures were $19 million against $23 million. Source
  • Digital Banking taxes excluded from free cash flow: Adjusted free cash flow-unrestricted excludes $284 million of cash taxes related to the sale of Digital Banking, along with restructuring and other listed cash items. Source
  • Nine-month share repurchases of $69 million: Repurchases of common stock were $69 million for nine months, the same as the six-month figure in the second-quarter release. Shares outstanding were 138.3 million, against 142.1 million at December 31, 2024. Source
  • Long-term debt little changed: Long-term debt was $1,099 million, against $1,098 million at December 31, 2024. Series A convertible preferred stock carried a liquidation preference of $276 million. Source

Coming up, as management said on 6 November 2025

  • Fuel and fleet solutions rollout starts 2026: The WEX and Corpay agreements will enable fleet card acceptance through Voyix Connect as the company rolls out cloud-native point-of-sale and fuel solutions beginning in 2026. Source

Figures management reported

FigureReported
Gross margin Source24.3% (third quarter), 23.6% (prior year)
Retail segment revenue Source$467 million
Restaurants segment revenue Source$210 million

Risks management discussed

  • External: Trade tariffs imposed or announced by the U.S. government are considered in full-year guidance, together with the company's offsetting mitigations. Source
  • Operational: Transformation and restructuring costs were $47 million against $16 million, and are excluded from non-GAAP measures. Source
  • Regulatory: Litigation costs of $22 million were recorded in the quarter and excluded from adjusted EBITDA. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.