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NCR Voyix Corp.: Q4 FY2025 earnings call

What management said about Q4 FY2025, from the documents filed with the SEC on 26 February 2026: press release. Guidance figures: 5 new. The quarter’s numbers.

Key takeaways

  • Full-year revenue down 5%: Full-year revenue was $2,687 million, against $2,818 million in 2024. The prior release gave a 2025 total revenue range of $2,650 million to $2,670 million. Source
  • Adjusted EBITDA rose year on year: Fourth-quarter adjusted EBITDA was $130 million, against $111 million. Full-year adjusted EBITDA was $425 million, against $348 million, within the prior release's $420 million to $435 million range. Source
  • Retail revenue down for the year: Retail revenue was $501 million in the fourth quarter, up 9%, and $1,842 million for the year, down 6%. Retail adjusted EBITDA margin was 19.0% for the year, against 19.6%. Source
  • Restaurants adjusted EBITDA up 6%: Restaurants revenue was $212 million in the fourth quarter, flat on the prior year, and $818 million for the year, down 1%. Restaurants adjusted EBITDA was $267 million for the year, up 6%, a 32.6% margin. Source
  • Gross margin rose to 25.0%: Total gross margin was $180 million, or 25.0% of revenue, in the fourth quarter, against 21.5%. For the year it was 23.6% of revenue, against 20.5%. Source
  • Fourth-quarter buybacks totaled $78 million: The company repurchased 400,000 common shares and 68,566 series A preferred shares for a total of $78 million in the fourth quarter. Source
  • Operating cash outflow larger: Net cash used in operating activities was $210 million for the year, against $121 million a year earlier. Capital expenditures were $165 million, against $217 million. Source

“Our results for both the fourth quarter and full year were in line with expectations”

James G. Kelly, President and Chief Executive Officer

Guidance

AreaPeriodFigureAgainst last quarter
Revenue SourceFull-year 2026$2,210 - $2,325 millionNew
Revenue, pro forma year-over-year change SourceFull-year 2026 against pro forma 2025(2%) - 3%New
Adjusted EBITDA SourceFull-year 2026$440 - $455 millionNew
Non-GAAP diluted EPS SourceFull-year 2026$0.93 - $0.96New
Adjusted free cash flow, unrestricted before restructuring SourceFull-year 2026$190 - $220 millionNew

What changed from last quarter

  • New guidance: The company gave full-year 2026 ranges for revenue, pro forma revenue, adjusted EBITDA, non-GAAP diluted EPS and adjusted free cash flow. Source
  • New: Revenue recognition moves from gross hardware to net sales commission after Q1 2026. The prior release assumed gross hardware recognition for the full year 2025. Source
  • New: Two new enterprise retailers signed long-term platform agreements to implement Voyix POS: 7-Eleven Philippines (more than 4,500 stores) and Colruyt Group (more than 850 stores). Source

Fourth-quarter and full-year results

  • Fourth-quarter revenue rose 6%: Fourth-quarter revenue was $720 million, against $678 million a year earlier. Net income from continuing operations attributable to NCR Voyix was $78 million, against a net loss of $11 million. Source
  • Full-year revenue down 5%: Full-year revenue was $2,687 million, against $2,818 million in 2024. The prior release gave a 2025 total revenue range of $2,650 million to $2,670 million. Source
  • Adjusted EBITDA rose year on year: Fourth-quarter adjusted EBITDA was $130 million, against $111 million. Full-year adjusted EBITDA was $425 million, against $348 million, within the prior release's $420 million to $435 million range. Source
  • Diluted EPS turned positive: GAAP diluted EPS from continuing operations was $0.49 for the quarter and $0.16 for the year. Non-GAAP diluted EPS was $0.31 and $0.90. A $65 million legal entity restructuring tax benefit is excluded from non-GAAP figures. Source

Segment results

  • Retail revenue down for the year: Retail revenue was $501 million in the fourth quarter, up 9%, and $1,842 million for the year, down 6%. Retail adjusted EBITDA margin was 19.0% for the year, against 19.6%. Source
  • Restaurants adjusted EBITDA up 6%: Restaurants revenue was $212 million in the fourth quarter, flat on the prior year, and $818 million for the year, down 1%. Restaurants adjusted EBITDA was $267 million for the year, up 6%, a 32.6% margin. Source
  • Corporate and Other cost narrowed: Corporate and Other adjusted EBITDA cost was $50 million in the fourth quarter, against $59 million, and $192 million for the year, against $286 million. The line includes commercial agreements with NCR Atleos. Source

“The work we completed in 2025 enabled the accelerated launch of our suite of cloud-to-edge platform solutions earlier this year”

James G. Kelly, President and Chief Executive Officer

Products, sites and strategy

  • Cloud-to-edge portfolio launched in January: Management said the company launched its largest portfolio of proprietary cloud-to-edge applications on the Voyix Commerce Platform in January 2026. Source
  • Platform-led repositioning described: Management described 2025 as significant progress in repositioning the company as a platform-led business, supported by service capabilities and integrated payments. Source
  • Operational efficiencies continue: Management said it is continuing to drive operational efficiencies across the company, alongside work to meet rising demand. Source

Costs and margins

  • Gross margin rose to 25.0%: Total gross margin was $180 million, or 25.0% of revenue, in the fourth quarter, against 21.5%. For the year it was 23.6% of revenue, against 20.5%. Source
  • Restructuring costs near prior level: Transformation and restructuring costs were $40 million in the fourth quarter, against $35 million, and $124 million for the year, against $125 million. Management excludes them from non-GAAP results. Source
  • Research and development spending rose: Research and development expenses were $43 million in the fourth quarter, against $28 million, and $155 million for the year, against $157 million. Source
  • Operating income turned positive: Income from operations was $17 million in the fourth quarter, 2.4% of revenue, against a $1 million loss. For the year it was $26 million, 1.0% of revenue, against a $38 million loss. Source

“As we execute these initiatives, we expect to scale our business and deliver sustainable long-term growth.”

James G. Kelly, President and Chief Executive Officer

Demand and recurring revenue

  • Annual recurring revenue reached $1.7 billion: Annual recurring revenue was $1.7 billion, against $1.6 billion a year earlier. Source
  • Software ARR up year on year: Software ARR was $783 million, against $765 million a year earlier and $798 million in the third-quarter release. Source
  • Software & Services revenue declined: Software & Services Revenue was $504 million in the fourth quarter, against $517 million, and $1,986 million for the year, against $2,049 million. Source
  • Management cited rising demand: Management cited rising demand for the enhanced offering across restaurants and retailers worldwide. Source

Capital, cash and shareholder returns

  • Fourth-quarter buybacks totaled $78 million: The company repurchased 400,000 common shares and 68,566 series A preferred shares for a total of $78 million in the fourth quarter. Source
  • Operating cash outflow larger: Net cash used in operating activities was $210 million for the year, against $121 million a year earlier. Capital expenditures were $165 million, against $217 million. Source
  • Cash balance fell to $231 million: Cash and cash equivalents were $231 million at December 31, 2025, against $722 million a year earlier. Source
  • Full-year common repurchases $74 million: Full-year common stock repurchases were $74 million, against $56 million a year earlier. Source

Coming up, as management said on 26 February 2026

  • Hardware ODM transition completion: Management said the Hardware ODM Transition is projected to complete at the end of Q1 2026. Source

Figures management reported

FigureReported
Gross margin Source25.0% of revenue in Q4 (21.5% prior); 23.6% for the year (20.5% prior)
Segment revenue, Retail Source$501 million in Q4 (up 9%); $1,842 million full year (down 6%)
Segment revenue, Restaurants Source$212 million in Q4 (flat); $818 million full year (down 1%)
Platform sites Source80,000 at December 31, 2025 (up 8%)
Payment sites Sourcemore than 8,500 at December 31, 2025 (up 4%)

Risks management discussed

  • Operational: Management said the year-over-year revenue change for Q2 through Q4 2026 reflects the Hardware ODM implementation, with pro forma comparisons also given. Source
  • Financial: The 2026 adjusted free cash flow range excludes expected payments on a certain litigation matter, net of expected recoveries from NCR Atleos. Source

Earlier plans management reported on

  • Met: Management said results for the fourth quarter and full year were in line with expectations. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.