United Parcel Service (UPS) FY2025 results: revenue $88.7 billion, down 2.6% on the year

UPS was founded in 1907 and is a global package delivery and logistics provider serving over 200 countries and territories. Its services run from transportation and delivery over an integrated air and ground network to distribution, contract logistics, ocean freight, airfreight, customs brokerage and insurance. In 2025 it delivered an average of 20.8 million packages a day, 5.2 billion over the year. There are two reporting segments, U.S. Domestic Package and International Package, together called the global small package operations, with the remaining businesses reported as Supply Chain Solutions. The strategy the company calls Customer First, People Led, Innovation Driven points at the parts of the market that value end-to-end solutions: healthcare, business-to-business, small and medium-sized businesses, and international.

U.S. Domestic Package

The filing describes the company as a leader in time-definite, guaranteed small package delivery in the U.S., with a ground fleet serving substantially all business and residential zip codes in the contiguous states. The air portfolio covers same-day, next-day, two-day and three-day delivery alternatives as well as air cargo services. The ground network carries approximately 15 million packages a day, most of them within one to three business days. Ground Saver, formerly UPS SurePost, handles non-urgent, lightweight residential shipments, and in December 2025 the company agreed with the United States Postal Service that the USPS would take on final-mile delivery for a portion of Ground Saver and Mail Innovations volume from 2026. Small and medium-sized businesses rose to over 30% of total U.S. volume during 2025.

International Package

This segment covers small package operations in Europe, the Middle East and Africa, in Canada and Latin America, and in Asia, offering guaranteed day and time-definite services supported by brokerage capabilities that handle cross-border clearance. UPS Worldwide Expedited is the deferred, day-definite option where express service is not needed; UPS Standard covers cross-border ground delivery within Europe, between the U.S. and Canada and between the U.S. and Mexico; Worldwide Economy is a contract-only e-commerce option for non-urgent cross-border shipments; and UPS Worldwide Express Freight is the premium service for urgent palletised shipments over 150 pounds.

Supply Chain Solutions

Forwarding makes the company one of the largest U.S. domestic airfreight carriers and airfreight forwarders globally, and one of the world's largest non-vessel operating common carriers, with ocean freight full container load, less-than-container load and multimodal services between most major ports, plus customs brokerage. The truckload brokerage business, Coyote, was divested in 2024. Logistics runs multi-client and dedicated fulfilment and transportation management facilities, many of them placed near UPS air and ground hubs, with healthcare and life sciences a stated focus; cold-chain capability was added through the acquisitions of Frigo-Trans in January 2025 and Andlauer Healthcare Group in November 2025. The digital and other businesses include Roadie, a crowdsourced same-day delivery platform for packages that do not fit the small package network, Happy Returns, which runs returns through The UPS Store network, and UPS Capital, which sells supply chain and high-value shipment insurance.

Network and people

The global air operations hub is in Louisville, Kentucky, supported by air hubs across the United States and international hubs in Germany, China, Hong Kong, Canada and Florida, the last serving Latin America and the Caribbean, a design intended to process packages using fewer, larger and more fuel-efficient aircraft. Packages are collected through access points, The UPS Stores, drop boxes and drivers, and returns services are offered in approximately 150 countries. In 2025 the RFID labelling solution was extended to 5,500 UPS store locations and RFID readers were installed across U.S. package cars. There are approximately 460,000 employees excluding temporary seasonal staff, 370,000 of them in the U.S. and 90,000 international, made up of approximately 75,000 management employees and approximately 385,000 hourly employees. Nearly 80% of U.S. employees are represented by unions, mostly under a national master agreement with the International Brotherhood of Teamsters that expires on 31 July 2028, alongside approximately 3,400 pilots under the Independent Pilots Association and approximately 2,000 airline mechanics under Teamsters Local 2727.

From UPS's annual report on Form 10-K for the year ended 31 December 2025. The filing

Written from the 10-K filed 17 February 2026: read the full 10-K.