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United Airlines Holdings, Inc.: Q2 FY2026 earnings call

What management said about Q2 FY2026, from the documents filed with the SEC on 15 July 2026: press release. Guidance figures: 1 raised, 4 new. The quarter’s numbers.

Key takeaways

  • Operating revenue rose 16% year-over-year: Total operating revenue was $17.7 billion, with capacity up 3.5% and TRASM up 12.1% against second-quarter 2025. Passenger revenue was $16.1 billion, up 16.4%. Source
  • Adjusted diluted EPS was $1.99: Diluted EPS was $2.46, against $2.97 a year earlier. Adjusted diluted EPS excludes special charges, unrealized investment gains and related tax, and was $3.87 a year earlier. Source
  • Domestic passenger revenue rose 20.3%: Domestic passenger revenue was $9.5 billion. Yield rose 13.0% and PRASM rose 12.2%, with ASMs up 7.2% against second-quarter 2025. Source
  • Premium and cargo revenue grew: Premium revenue rose 16% and cargo revenue 23%, with Basic Economy and loyalty revenue each up 11%. The company listed these as diverse revenue streams. Source
  • Fuel expense and price rose: Fuel expense was $5.1 billion, up 84.1%. The average price per gallon was $4.19 against $2.34 a year earlier, and gallons consumed rose 2.7%. Source
  • Close-in business demand grew: Contracted business revenue, which the company ties to close-in demand, rose 27% in the quarter. Consolidated load factor was 83.4%, against 83.1% a year earlier. Source
  • New liquidity raised in private banks: Management said the company raised $3.7 billion in private bank transactions as low-cost insurance against geopolitical uncertainty and a possible extreme oil price spike. Source
  • Quarterly cash generation: Operating cash flow was $1.6 billion and free cash flow was $322 million, against $1,130 million a year earlier. Six-month free cash flow was $3,225 million. Source

“Our results show why we have been investing in customer improvements throughout every cabin and winning brand-loyal customers,”

United CEO Scott Kirby

Guidance

AreaPeriodFigureAgainst last quarter
Adjusted diluted EPS SourceFull year 2026$9.00 to $11.00Raised
Fuel expense SourceFull year 2026nearly $6 billionNew
Fuel cost recovery SourceThird quarter 202680% to 90%New
Fuel cost recovery SourceFourth quarter 2026100%New
Starlink installed aircraft SourceYear end 2026nearly 1,000New

What changed from last quarter

  • Guidance raised: Full-year 2026 adjusted diluted EPS guidance raised to $9.00 to $11.00. Source
  • New: Starlink installed on the company's first widebody aircraft during the quarter. Source
  • New: A new base fare option was introduced in premium cabins on selected long-haul and transcontinental routes. Source
  • New: Lyft collaboration expanded so MileagePlus members can redeem miles for rides in the Lyft app. Source
  • New: Flight attendant agreements were ratified, after the tentative agreement noted in the prior quarter. Source
  • New: New liquidity of $3.7 billion was raised through private bank transactions during the quarter. Source
  • New guidance: A year-end target of nearly 1,000 Starlink-equipped aircraft was stated for the first time in these documents. Source
  • Guidance kept: Starlink fleet-wide timing of the end of 2027 is unchanged from the prior quarter. Source

Results and growth drivers

  • Operating revenue rose 16% year-over-year: Total operating revenue was $17.7 billion, with capacity up 3.5% and TRASM up 12.1% against second-quarter 2025. Passenger revenue was $16.1 billion, up 16.4%. Source
  • Adjusted diluted EPS was $1.99: Diluted EPS was $2.46, against $2.97 a year earlier. Adjusted diluted EPS excludes special charges, unrealized investment gains and related tax, and was $3.87 a year earlier. Source
  • Adjusted pre-tax margin was 4.8%: Pre-tax earnings were $1.0 billion, with a 5.8% margin. Adjusted pre-tax earnings were $843 million, against $1,670 million a year earlier. Source

Segments and regions

  • Domestic passenger revenue rose 20.3%: Domestic passenger revenue was $9.5 billion. Yield rose 13.0% and PRASM rose 12.2%, with ASMs up 7.2% against second-quarter 2025. Source
  • Middle East, India and Africa declined: Middle East/India/Africa passenger revenue was $225 million, down 16.4%. ASMs fell 34.4% and PRASM rose 27.5% against second-quarter 2025. Source
  • International passenger revenue rose 11.2%: International passenger revenue was $6.6 billion. Pacific rose 18.7% to $1.8 billion, Latin America rose 10.5%, Europe rose 10.2% and Atlantic rose 7.9%. Source

“United is built to thrive in every environment, and when oil prices spiked in March, we quickly and decisively acted to adjust our schedules, while simultaneously doubling down on our customer investments.”

United CEO Scott Kirby

Products and customers

  • Premium and cargo revenue grew: Premium revenue rose 16% and cargo revenue 23%, with Basic Economy and loyalty revenue each up 11%. The company listed these as diverse revenue streams. Source
  • Economy cabin unit revenue rose 12%: The company said economy unit revenue has grown for two consecutive quarters, with this quarter's gain at 12%. Source
  • Starlink Wi-Fi satisfaction scores: Flights with Starlink have Wi-Fi satisfaction scores at twice the level of other Wi-Fi flights. United's Wi-Fi satisfaction score was its highest since 2023. Source
  • Satisfaction and Net Promoter Score: On the Net Promoter Score, second-quarter customer satisfaction was the company's best since 2021 and second best of all time. Source

Costs, margins and pricing

  • Fuel expense and price rose: Fuel expense was $5.1 billion, up 84.1%. The average price per gallon was $4.19 against $2.34 a year earlier, and gallons consumed rose 2.7%. Source
  • Yield per passenger mile rose: Average yield per RPM was 22.13 cents, up 12.1%. PRASM was 18.45 cents, up 12.5% against second-quarter 2025. Source
  • Unit cost excluding fuel grew: CASM rose 15.2% to 18.99 cents. Excluding fuel, profit sharing, special charges and third-party business expenses, CASM-ex rose 6.1% to 13.12 cents. Source
  • Labor agreement expense of $184 million: Special charges included $184 million of expense for ratified agreements with flight attendants and other represented groups, offset by $329 million of net asset-sale gains. Source

“The speed and favorable terms with which United raised this new capital demonstrates United's growing reputation among lenders as it makes progress toward an investment-grade rating this year.”

United Airlines Holdings, Inc., press release

Demand and cargo volumes

  • Close-in business demand grew: Contracted business revenue, which the company ties to close-in demand, rose 27% in the quarter. Consolidated load factor was 83.4%, against 83.1% a year earlier. Source
  • Passenger count increased: Passengers rose to 48.7 million from 46.2 million. Consolidated ASMs were 87,279 million, and RPMs were 72,765 million, up 3.8%. Source
  • Cargo volume of 347 million pounds: Cargo revenue ton miles were 932 million, up 5.3%, and cargo revenue was $527 million. The company said the pounds carried were the most for a second quarter since 2020. Source

Capital, cash and shareholder returns

  • New liquidity raised in private banks: Management said the company raised $3.7 billion in private bank transactions as low-cost insurance against geopolitical uncertainty and a possible extreme oil price spike. Source
  • Higher-cost debt paid down early: Since the beginning of the second quarter, the company prepaid higher-cost debt, as described in the release. Source
  • Quarterly cash generation: Operating cash flow was $1.6 billion and free cash flow was $322 million, against $1,130 million a year earlier. Six-month free cash flow was $3,225 million. Source
  • Capital expenditures increased: Capital expenditures, net of flight equipment deposit returns, were $1,343 million against $1,287 million a year earlier. Adjusted capital expenditures were $1,448 million. Source
  • Share repurchases slowed in 2026: Six-month repurchases of common stock were $27 million, against $589 million a year earlier. Source
  • Debt and liquidity at quarter end: Available liquidity was $19.6 billion, and trailing twelve months net leverage was 2.2x. Source

Strategy, network and fleet

  • Starlink installation progressed: Starlink is now installed on 450 United mainline and United Express aircraft, after installation on the company's first widebody aircraft during the quarter. Source
  • New routes and transatlantic service: The company launched 27 new routes in the U.S. and Canada, nine of them domestic from Chicago-O'Hare, and began service to four new transatlantic destinations from Newark. Source
  • Elevated interior aircraft entered service: The first A321XLR was delivered with the Elevated interior, and a new 787-9 with 99 premium seats began flights between San Francisco and Singapore and London. Source
  • Five new destinations planned: The company announced plans to launch service later this year to five new destinations, and four new routes to existing destinations. Source

Operations and customer experience

  • Ten highest-volume days in June: The company flew its 10 highest-volume days in June, including 640,717 customers on June 18, and reported a record for a Memorial Day travel period. Source
  • Airports served and schedule scale: The company flew its largest domestic schedule in company history, serving 240 airports in the U.S. and Canada. Source
  • On-time and cancellation rates: The second-quarter on-time departure rate was the best for a second quarter since 2021. Newark posted its best-ever second-quarter on-time results. Source
  • Digital check-in and lobby bypass: Digital check-in usage reached 87.7%, and customers bypassing the lobby reached 48.7%, both the highest levels in company records. Source

People and recognition

  • Employee headcount increased: Employee headcount was 117.5 thousand at June 30, up from 111.3 thousand a year earlier. Source
  • Executive and industry recognition: The Executives' Club of Chicago named CEO Scott Kirby International Executive of the Year. Terri Fariello was named to the Washingtonian's 500 Most Influential People list. Source
  • Employee volunteering and miles donated: Employees volunteered nearly 15,000 hours, and United and its MileagePlus members donated nearly 16 million miles to nonprofits. Source

Coming up, as management said on 15 July 2026

  • A321XLR domestic service this fall: The A321XLR is expected to enter domestic service this fall and connect to international destinations by early next year. Source
  • Starlink on nearly 60 widebody aircraft: Starlink is expected on nearly 60 widebody aircraft this year, following the first widebody transatlantic installation. Source
  • Chef's Table dishes in August: New Chef's Table dishes will be offered to United Polaris international business class travelers starting in August. Source
  • Debt paydown once fuel eases: Once fuel prices moderate, the company expects to use the new liquidity to pay down higher-cost debt and fund aircraft deliveries this year and next. Source

Figures management reported

FigureReported
Passengers (thousands) Source48,692 in the second quarter, up 5.4%
ASMs (millions) Source87,279, up 3.5%
Average yield per RPM (cents) Source22.13, up 12.1%
Aircraft in fleet at end of period Source1,552, up 5.4%
Average aircraft fuel price per gallon Source$4.19, up 79.4%
Aircraft fuel expense Source$5,110 million, up 84.1%
CASM-ex (cents) Source13.12, up 6.1%

Risks management discussed

  • External: Geopolitical uncertainty and a possible extreme oil price spike were cited as reasons for raising new liquidity during the quarter. Source
  • Operational: Management said schedules were adjusted quickly after oil prices rose in March, while customer investments continued. Source
  • Financial: Fuel expense increased faster than the amount recovered in the quarter, with about half of the increase recovered. Source

Earlier plans management reported on

  • Not stated: The company is targeting an investment-grade credit rating in 2026, as stated in the release. Source
  • On track: Management described Starlink installation across the whole fleet by the end of 2027 as on track. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.