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United Airlines Holdings, Inc.: Q3 FY2025 earnings call

What management said about Q3 FY2025, from the documents filed with the SEC on 15 October 2025: press release. Guidance figures: 3 new. The quarter’s numbers.

Key takeaways

  • Pre-tax earnings and margin: Pre-tax earnings were $1.3 billion, a pre-tax margin of 8.2%. Adjusted pre-tax earnings were $1.2 billion, an adjusted margin of 8.0%. Source
  • Revenue up, unit revenue down: Total operating revenue rose 2.6% to $15.2 billion on capacity up 7.2%. TRASM fell 4.3%, CASM fell 2.8% and CASM-ex fell 0.9%. Source
  • Domestic revenue rose 3.1%: Domestic passenger revenue was $8.1 billion, up 3.1%, on ASMs up 6.6%. Domestic yield fell 2.2% and PRASM fell 3.3%. Source
  • Unit costs fell as expense timing shifted: CASM fell 2.8% and CASM-ex fell 0.9%. One point of expense moved into the fourth quarter, mainly maintenance, and labor expense was reduced by one point from union contract timing. Source
  • Fourth-quarter revenue expected to set record: Management expects the fourth quarter of 2025 to have the highest total operating revenue for a single quarter in company history. Source
  • Net leverage at 2.1x: Trailing twelve-month net leverage was 2.1x. Source
  • Free cash flow negative in quarter: Free cash flow was $(153) million in the quarter and $3,289 million for the nine months. Source

“We’ve invested in customers at every price point: Seatback screens, an industry-leading mobile app, extra legroom, a lie-flat United Polaris seat”

Chief Executive Officer Scott Kirby

Guidance

AreaPeriodFigureAgainst last quarter
Adjusted diluted earnings per share Sourcefourth quarter 2025$3.00 to $3.50New
Customer investment Source2026over $1 billionNew
Food and beverage investment Source2026$45 millionNew

What changed from last quarter

  • New guidance: Q4 2025 adjusted diluted EPS guidance of $3.00 to $3.50 given; the prior release gave full-year guidance only. Source
  • New: First mainline Starlink-equipped aircraft received FAA certification and flew the first Starlink commercial flight. Source
  • New: Collaboration with Apple TV brings its series to seatback screens for free. Source
  • New: Codeshare program launched with ITA Airways for one-way tickets to more Italian destinations. Source

Results and growth drivers

  • Pre-tax earnings and margin: Pre-tax earnings were $1.3 billion, a pre-tax margin of 8.2%. Adjusted pre-tax earnings were $1.2 billion, an adjusted margin of 8.0%. Source
  • Revenue up, unit revenue down: Total operating revenue rose 2.6% to $15.2 billion on capacity up 7.2%. TRASM fell 4.3%, CASM fell 2.8% and CASM-ex fell 0.9%. Source
  • Diluted EPS and net income: Diluted EPS was $2.90 and adjusted diluted EPS $2.78. Net income was $0.9 billion, and adjusted net income was $0.9 billion. Source
  • Adjusted EBITDA margin lower: Adjusted EBITDA was $2.1 billion at a 13.7% margin, against $2.3 billion and a 15.7% margin a year earlier. Adjusted EBITDAR was $2.3 billion. Source

Segments and regions

  • Domestic revenue rose 3.1%: Domestic passenger revenue was $8.1 billion, up 3.1%, on ASMs up 6.6%. Domestic yield fell 2.2% and PRASM fell 3.3%. Source
  • International revenue flat: International passenger revenue was $5.7 billion, up 0.2%, with yield down 6.3% and ASMs up 7.9%. Atlantic revenue rose 1.3% and Pacific revenue rose 1.8%. Source
  • Europe and Latin America declined: Europe passenger revenue fell 1.3% and Latin America passenger revenue fell 4.8%, on ASMs up 6.5% and 10.1% respectively. Source

“Customers are increasingly choosing an airline that can deliver value for them across the full travel experience, from Basic Economy to United Polaris”

Chief Executive Officer Scott Kirby

Products and customers

  • Interior and screens upgraded: More than half the narrowbody fleet has the signature interior and seatback screens; inflight entertainment satisfaction rose 15 points since third quarter 2022. Source
  • Food and beverage spending: Management reported $85 million invested in food and beverage and the highest customer satisfaction rate for a third quarter since 2022 across key drivers. Source
  • Digital check-in and curbside use: A $9 million investment in digital check-in and curbside processes preceded high use: 85% of customers used digital check-in, and curbside use was a quarterly high. Source
  • Flights carried and passenger count: United carried more than 48 million customers, the most ever in a quarter, on a daily average of 427,000 mainline passengers. Source

Costs, margins and pricing

  • Unit costs fell as expense timing shifted: CASM fell 2.8% and CASM-ex fell 0.9%. One point of expense moved into the fourth quarter, mainly maintenance, and labor expense was reduced by one point from union contract timing. Source
  • Fuel price fell, gallons rose: Average fuel price per gallon was $2.43, down 5.1%. Fuel expense was $2,997 million, up 0.1%, on gallons consumed up 5.4%. Source
  • Landing fees rose 15.7%: Landing fees and other rent rose 15.7% to $1.0 billion; salaries and related costs rose 5.4% to $4.6 billion. Source
  • Sale-leaseback gains offset charges: The quarter carried a $73 million special credit. Gains on aircraft sale-leaseback transactions were $75 million in the quarter. Source

“We are well-positioned to be the airline those brand-loyal customers choose to fly them across the U.S. and around the world.”

Chief Executive Officer Scott Kirby

Demand and the order book

  • Premium and loyalty revenue grew: Premium cabin revenue rose 6%, Basic Economy 4%, cargo 3% and loyalty 9%, each year over year. Source
  • Momentum continued into fourth quarter: Management said the momentum has continued so far in the fourth quarter. Source
  • Fourth-quarter revenue expected to set record: Management expects the fourth quarter of 2025 to have the highest total operating revenue for a single quarter in company history. Source

Capital, cash and shareholder returns

  • Liquidity and total debt: Ending available liquidity was $16.3 billion; debt, finance lease obligations and other financial liabilities totalled $25.4 billion at quarter end. Source
  • Net leverage at 2.1x: Trailing twelve-month net leverage was 2.1x. Source
  • MileagePlus secured debt repaid: The company prepaid the remaining $1.5 billion of MileagePlus bonds, fully repaying all debt secured by the MileagePlus business. Source
  • Free cash flow negative in quarter: Free cash flow was $(153) million in the quarter and $3,289 million for the nine months. Source
  • Share repurchases in quarter and year: The company repurchased $19 million of shares in the third quarter and about $612 million year-to-date to September 30. Source

Strategy and network investment

  • Largest Atlantic carrier, 46 cities: The company said it is the largest carrier across the Atlantic, with 46 cities planned for 2026. Source
  • Winter schedule adds 15 cities: Flights were added to 15 U.S. cities in the winter schedule, including new Newark routes to Columbia, South Carolina and Chattanooga, Tennessee. Source
  • Ventures invests in Astro Mechanica: United Airlines Ventures announced an investment in supersonic aircraft startup Astro Mechanica. Source
  • Houston catering facility under way: Groundbreaking occurred on a catering facility at Houston that will use automated technology to streamline meal assembly. Source

Operations and reliability

  • Hubs ranked on on-time departures: Six of seven hubs ranked first or second for on-time departures. Source
  • Newark summer performance: Newark hub posted its best operational performance for a summer in the airline's history. Source
  • Chicago O’Hare gates added: Four additional gates at Chicago O’Hare began operating in October; a fifth gate is expected later in October. Source

People and leadership

  • Headcount up 5.1%: Employee headcount was 111.9 thousand at September 30, up 5.1%. Source
  • CFO named notable finance leader: Chief Financial Officer Mike Leskinen was named a Notable Leader in Finance by Crain’s Chicago Business. Source
  • Campus Ambassador pipeline: A Campus Ambassador Program launched at select universities this fall to recruit early-career talent. Source

Coming up, as management said on 15 October 2025

  • Tel Aviv flights resume in November: Flights to Tel Aviv from Chicago O’Hare and Washington Dulles are scheduled to begin in early November. Source

Figures management reported

FigureReported
Available seat miles (ASMs), millions Source87,417, up 7.2%
RPMs, millions Source73,769, up 6.1%
Passengers, thousands Source48,382, up 6.2%
Average yield per RPM, cents Source18.73, down 4.0%
PRASM, cents Source15.80, down 5.0%
TRASM, cents Source17.42, down 4.3%
Aircraft fuel expense, $ millions Source2,997, up 0.1%
Average fuel price per gallon Source$2.43, down 5.1%
Fuel gallons consumed, millions Source1,233, up 5.4%
Aircraft in fleet at end of period Source1,486, up 7.6%

Risks management discussed

  • Demand: Management cited macro economic volatility through the first three quarters of the year. Source
  • Regulatory: The FAA finalized an order capping flight operations at 72 per hour through October 2026. Source

Earlier plans management reported on

  • On track: Management said customer investments this year are on track to total over $1 billion. Source
  • Ahead: Q3 adjusted diluted EPS of $2.78 was above the top end of the guidance range. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.