greeksoup/ stock research

1 800 Flowers COM Inc.: Q2 FY2026 earnings call

What management said about Q2 FY2026, from the documents filed with the SEC on 29 January 2026: press release. Guidance figures: 2 new. The quarter’s numbers.

Key takeaways

  • Revenue fell on strategic shift: Consolidated revenue fell 9.5% to $702.2 million, which management attributed mainly to a strategic shift toward improving marketing effectiveness and profitability. Source
  • Adjusted EBITDA declined year over year: Adjusted EBITDA was $98.1 million, against $116.3 million a year earlier, a 15.6% decline as shown in the company's non-GAAP table. Source
  • Consumer Floral & Gifts fell most: Consumer Floral & Gifts revenue fell 22.7% to $181.2 million, the largest percentage decline among the three segments. Source
  • Gross margin fell 120 basis points: Consolidated gross profit margin fell to 42.1% from 43.3%, which management attributed mainly to deleveraging on the sales decline. Source
  • Search changes weighed on organic visibility: Management said changes to search engine results pages, including more paid placements and AI-driven content, negatively affected organic visibility and direct traffic. Source
  • Six-month free cash flow rose: Free cash flow for the six months was $156.6 million, against $128.3 million, after capital expenditures of $14.3 million, down from $23.0 million. Source
  • Fiscal 2026 framed as foundation year: Management described fiscal 2026 as a pivotal period of foundation setting, aimed at a customer-centric, data-driven organization with ROI-focused decisions. Source

“Our teams remained focused on executing against our key strategic priorities throughout the holiday period, which continues to reflect the early stages of our broader transformation,”

Adolfo Villagomez, Chief Executive Officer

Guidance

AreaPeriodFigureAgainst last quarter
Revenue Sourcesecond half of fiscal 2026decline in the low double-digit rangeNew
Adjusted EBITDA, normalized Sourcesecond half of fiscal 2026increase slightly year over year, excluding approximately $12 million of anticipated incentive compensation and consultant costsNew

What changed from last quarter

  • New guidance: Second-half Adjusted EBITDA guidance was given for the first time, including a normalized view excluding about $12 million of costs. Source
  • New: A restructuring and severance cost of $6.1 million appears in the quarter as an adjustment; the prior release showed none. Source

Results and growth drivers

  • Revenue fell on strategic shift: Consolidated revenue fell 9.5% to $702.2 million, which management attributed mainly to a strategic shift toward improving marketing effectiveness and profitability. Source
  • Net income rose year over year: Net income was $70.6 million, or $1.10 per diluted share, against $64.3 million, or $1.00 per share, a year earlier. Adjusted net income was $76.7 million, or $1.20 per diluted share. Source
  • Adjusted EBITDA declined year over year: Adjusted EBITDA was $98.1 million, against $116.3 million a year earlier, a 15.6% decline as shown in the company's non-GAAP table. Source
  • Six-month revenue fell: For the six months, total net revenues were $917.4 million, against $1,017.6 million, a 9.8% decline shown in the company's category table. Source

Business segment results

  • Consumer Floral & Gifts fell most: Consumer Floral & Gifts revenue fell 22.7% to $181.2 million, the largest percentage decline among the three segments. Source
  • Floral contribution margin declined: Consumer Floral & Gifts segment contribution margin was $16.6 million, against $21.6 million in the prior year period, excluding severance costs. Source
  • Gourmet Foods revenue declined: Gourmet Foods & Gift Baskets revenue fell 3.8% to $499.0 million, the largest of the three segments by revenue. Source
  • BloomNet revenue eased: BloomNet revenue decreased 3.1% to $22.1 million compared with the prior year period. Source

“These actions are strengthening our operating foundation and better positioning the Company to achieve sustainable, profitable growth.”

Adolfo Villagomez, Chief Executive Officer

Products and customers

  • E-commerce sales declined: E-commerce net revenues were $595.7 million, against $677.3 million a year earlier, while other revenues rose to $106.5 million from $98.2 million. Source
  • Loyalty program spans brands: The company described its Celebrations Passport loyalty program as offering free standard shipping and no service charge on eligible products across its brand portfolio. Source
  • BloomNet margin held steady: BloomNet gross profit margin was 50.9%, unchanged from the prior year period. Source

Costs, margins and pricing

  • Gross margin fell 120 basis points: Consolidated gross profit margin fell to 42.1% from 43.3%, which management attributed mainly to deleveraging on the sales decline. Source
  • Gourmet margin fell on tariffs: Gourmet Foods & Gift Baskets gross margin fell 120 basis points to 42.3%, due to sales deleveraging and higher tariff, commodity and shipping costs. Source
  • Floral margin fell on tariffs: Consumer Floral & Gifts gross margin fell 180 basis points to 40.1%, from deleveraging on lower sales and higher tariff and commodity costs. Source
  • Operating expenses fell $23.4 million: Operating expenses fell $23.4 million to $221.1 million, mainly on lower marketing and labor costs. Excluding non-recurring items and deferred compensation effects, they fell $25.9 million to $213.2 million. Source
  • Restructuring charge excluded from adjustments: The company recorded a $6.1 million restructuring and severance cost this quarter and excluded it from its adjusted EBITDA measure. Source

Demand and marketing efficiency

  • Marketing contribution margin focus: The company said the second-half revenue decline reflects a continued focus on improving marketing contribution margin. Source
  • Search changes weighed on organic visibility: Management said changes to search engine results pages, including more paid placements and AI-driven content, negatively affected organic visibility and direct traffic. Source

Cash, debt and shareholder returns

  • Cash balance rose to $193.3 million: Cash and cash equivalents were $193.3 million at December 28, 2025, up from $46.5 million at June 29, 2025. Source
  • Six-month free cash flow rose: Free cash flow for the six months was $156.6 million, against $128.3 million, after capital expenditures of $14.3 million, down from $23.0 million. Source
  • Bank borrowings and repayments: Bank borrowings of $175.0 million were offset by $184.0 million of repayments in the six months. Source
  • Treasury stock purchases declined: The company spent $0.8 million on treasury stock in the six months, against $7.7 million a year earlier. Source

Strategy and investment

  • Fiscal 2026 framed as foundation year: Management described fiscal 2026 as a pivotal period of foundation setting, aimed at a customer-centric, data-driven organization with ROI-focused decisions. Source
  • Priorities aimed at long-term growth: The company listed four strategic priorities: cost savings and efficiency, a customer-centric organization, broader reach, and stronger talent and accountability. Source
  • New channels beyond e-commerce sites: The company listed broadening its reach beyond its e-commerce sites into new channels as one of its priorities. Source

People and leadership

  • Organization restructured for efficiency: The CEO said the company took meaningful steps toward transforming its structure into a more functional and efficient organization. Source
  • Talent and accountability emphasized: Strengthening the team through enhanced talent and accountability is listed as one of the company's strategic priorities. Source
  • Teams supported customers through holiday: The CEO said teams supported customers through the holiday period while advancing operational improvements and strategic priorities. Source

Coming up, as management said on 29 January 2026

  • Cost savings to offset sales pressure: Management expects ongoing cost-optimization and organizational-streamlining efforts to help offset topline pressure in the second half. Source
  • Foundational steps aimed at later growth: Management believes these foundational steps will set the stage for sustainable revenue and profit growth in the years to come. Source

Figures management reported

FigureReported
Gross margin Source42.1%
Inventory Source$148.9 million

Risks management discussed

  • Operational: Management said the topline impact of its initiatives will take time because of structural challenges within the business. Source
  • External: Management cited search engine results page changes, including paid placements and AI-driven content, as negatively affecting organic visibility and direct traffic. Source
  • Demand: Management cited tougher comparisons against higher prior-year marketing spend as a factor in second-half revenue. Source

Earlier plans management reported on

  • Not stated: Management said solid progress was made on cost-optimization and streamlining in the quarter, without a stated status against a target. Source
  • Not stated: Management continues to describe fiscal 2026 as a period of foundation setting, as set out in the prior quarter's release. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.