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Docusign, Inc.: Q1 FY2027 earnings call

What management said about Q1 FY2027, from the documents filed with the SEC on 4 June 2026: press release. Guidance figures: 2 raised, 4 new, 3 kept. The quarter’s numbers.

Key takeaways

  • Revenue rose 9% year over year: Revenue was $830.2 million, up 9% including about 1.6% positive foreign exchange impact. The previous release guided this quarter to $822 to $826 million. Source
  • Non-GAAP diluted EPS was $1.09: Non-GAAP net income per diluted share was $1.09 on 196 million shares, compared with $0.90 on 213 million shares a year earlier. Source
  • IAM share of ARR rose to 12.6%: IAM represented 12.6% of total ARR as of April 30, 2026, up from 10.8% at January 31, 2026. Source
  • Iris agents and Agent Studio launched: At the May Momentum conference, the company announced IAM capabilities powered by Iris, including agents that check contracts against standards and Agent Studio for custom agents. Source
  • Free cash flow of $289.4 million: Free cash flow was $289.4 million, from operating cash flow of $321.7 million less $32.3 million of property and equipment purchases. Source
  • Buybacks of $317.5 million: Repurchases of common stock were $317.5 million, against $183.4 million a year earlier. Source

“In Q1, we saw continued growing demand for Docusign’s AI-native IAM platform with 40,000 customers investing in our rapidly expanding roadmap”

Allan Thygesen, CEO of Docusign

Guidance

AreaPeriodFigureAgainst last quarter
Revenue SourceQuarter ending July 31, 2026$865 to $869 millionNew
Non-GAAP gross margin SourceQuarter ending July 31, 202681.5% to 81.7%New
Non-GAAP operating margin SourceQuarter ending July 31, 202629.7% to 30.2%New
Non-GAAP diluted weighted-average shares (millions) SourceQuarter ending July 31, 2026191 to 196New
Revenue SourceFiscal year ending January 31, 2027$3,490 to $3,502 millionRaised from $3,484 to $3,496 million
Annual recurring revenue year-over-year growth rate SourceFiscal year ending January 31, 20278.25% to 8.75%Kept
Non-GAAP gross margin SourceFiscal year ending January 31, 202781.5% to 82.0%Kept
Non-GAAP operating margin SourceFiscal year ending January 31, 202730.5% to 31.0%Raised from 30.0% to 30.5%
Non-GAAP diluted weighted-average shares (millions) SourceFiscal year ending January 31, 2027190 to 195Kept

What changed from last quarter

  • Guidance raised: Full-year revenue range raised to $3,490 to $3,502 million from $3,484 to $3,496 million. Source
  • Guidance raised: Full-year non-GAAP operating margin range raised to 30.5% to 31.0% from 30.0% to 30.5%. Source
  • New guidance: Revenue and margin guidance given for the quarter ending July 31, 2026, the next quarter. Source
  • New: Graham Sheldon announced as incoming Chief Product Officer, succeeding no named holder in the document. Source
  • New: Iris assistant, agents, and Agent Studio capabilities announced at the May Momentum conference. Source
  • New: Partnerships with Harvey, Legora, and CoCounsel by Thomson Reuters announced for legal AI workflows. Source
  • Ended: Billings reporting and billings guidance discontinued beginning the first quarter of fiscal 2027.

Quarter results and profit

  • Revenue rose 9% year over year: Revenue was $830.2 million, up 9% including about 1.6% positive foreign exchange impact. The previous release guided this quarter to $822 to $826 million. Source
  • Non-GAAP operating income reached $265.6 million: Non-GAAP operating income was $265.6 million, a 32.0% margin, compared with $225.0 million and 29.5% a year earlier. GAAP operating margin was 13.4%. Source
  • GAAP diluted EPS was $0.40: GAAP net income per diluted share was $0.40 on 196 million shares, against $0.34 on 213 million shares a year earlier. Source
  • Non-GAAP diluted EPS was $1.09: Non-GAAP net income per diluted share was $1.09 on 196 million shares, compared with $0.90 on 213 million shares a year earlier. Source

Products and AI platform

  • IAM share of ARR rose to 12.6%: IAM represented 12.6% of total ARR as of April 30, 2026, up from 10.8% at January 31, 2026. Source
  • Iris agents and Agent Studio launched: At the May Momentum conference, the company announced IAM capabilities powered by Iris, including agents that check contracts against standards and Agent Studio for custom agents. Source
  • AI models and business apps connected: The open platform and MCP server connect with Anthropic Claude, Gemini, and OpenAI ChatGPT, and integrate with Coupa, Microsoft Copilot, Salesforce, SAP, and Slack. Source
  • Legal AI partners added: Partnerships with Harvey, Legora, and CoCounsel by Thomson Reuters bring legal research and contract review into agreement workflows across sales, procurement, HR, and finance. Source
  • IAM for HR and Sales expanded: IAM for HR adds mobile I-9 verification and HCM integrations; IAM for Sales embeds agreement workflows in CRMs such as HubSpot, Microsoft Dynamics 365, and Salesforce. Source

“We delivered significant innovation this quarter while driving strong financial results through durable revenue growth, substantial free cash flow, and record share buybacks.”

Allan Thygesen, CEO of Docusign

Customers and leadership

  • Customer count near 1.9 million: The company describes nearly 1.9 million customers and more than a billion people in over 180 countries using its solutions. Source
  • Customer count up from 1.8 million: The previous release gave the customer count as over 1.8 million in the same company description.
  • Graham Sheldon named incoming CPO: Sheldon was most recently Chief Product Officer at UiPath Inc. and spent more than 20 years at Microsoft, including as Corporate Vice President of Product for Microsoft Teams. Source

Margins and cost ratios

  • Non-GAAP gross margin at 81.5%: Non-GAAP gross margin was 81.5% compared with 82.3% a year earlier; GAAP gross margin was 79.4% in both periods. Source
  • Sales and marketing ratio lower: GAAP sales and marketing was 35.7% of revenue against 38.8%; non-GAAP sales and marketing was 29.8% against 31.8%. Source
  • R&D and G&A ratios lower: Non-GAAP research and development was 12.2% of revenue against 13.1%, and non-GAAP general and administrative was 7.5% against 7.9%. Source
  • Tax provision rose sharply: Provision for income taxes was $39.6 million against $1.7 million, with GAAP net income of $78.2 million compared with $72.1 million. Source

Cash flow and balance sheet

  • Free cash flow of $289.4 million: Free cash flow was $289.4 million, from operating cash flow of $321.7 million less $32.3 million of property and equipment purchases. Source
  • Receivables fell to $300.7 million: Accounts receivable were $300.7 million at April 30, down from $516.4 million at January 31; the cash flow line for receivables was a $214.4 million inflow. Source
  • Cash and investments at $1.0 billion: Cash, cash equivalents, and investments totaled $1.0 billion at quarter end. Source
  • Current contract liabilities declined: Current contract liabilities were $1.56 billion at April 30, against $1.63 billion at January 31. Source

Share repurchases and capital spending

  • Buybacks of $317.5 million: Repurchases of common stock were $317.5 million, against $183.4 million a year earlier. Source
  • Tax withholding payments fell: Payments of tax withholding on net RSU settlement and ESPP purchases were $39.5 million, against $62.8 million. Source
  • Capital spending increased: Purchases of property and equipment were $32.3 million, up from $23.6 million. Source
  • Diluted share count fell: Non-GAAP weighted-average diluted shares were 196.5 million, against 212.8 million a year earlier. Source

Reporting basis changes

  • Billings reporting ended: From the first quarter of fiscal 2027, the company stopped reporting and guiding to billings; this release reports no billings figure.
  • Non-GAAP definition changed: The non-GAAP definition now excludes stock-based compensation, payroll tax, and acquisition intangibles amortization; the prior release also excluded acquisition-related expenses and restructuring charges. Source
  • Non-GAAP tax rate set at 21%: The projected non-GAAP tax rate for the quarter was 21%, against 20% in the prior-year period. Source

Coming up, as management said on 4 June 2026

  • Quarterly 10-Q filing expected June 5: The company expects to file its Form 10-Q for the quarter ended April 30, 2026 on June 5, 2026. Source
  • Next guided period ends July 31: Management gave revenue and margin ranges for the quarter ending July 31, 2026, the next reporting period. Source

Figures management reported

FigureReported
IAM share of annual recurring revenue Source12.6% as of April 30, 2026 (10.8% at January 31, 2026)
Customers SourceNearly 1.9 million
Customers investing in IAM roadmap Source40,000

Risks management discussed

  • External: Without currency effects, the July 2026 quarter revenue growth rate would be about 1.4 points lower, per the guidance footnote. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.