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Coupang, Inc.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 3 November 2026: press release. The quarter’s numbers.

Key takeaways

  • Revenue grew 7% reported, 11% constant currency: Total net revenues were $10.0 billion, up 7% reported and 11% constant currency. Product Commerce supplied $8.4 billion and Developing Offerings $1.6 billion. Source
  • Operating loss against prior-year income: Operating loss was $450 million, against $162 million of operating income a year earlier. Excluding Incheon FC Fire costs, operating loss was $202 million. Source
  • Loss per share, with and without fire: Diluted EPS was $(0.28), against $0.05 a year earlier. Excluding FC fire-related costs, diluted EPS was $(0.18). Source
  • Consolidated gross margin down 364 bps: Gross profit margin was 25.7%, down 364 bps. Excluding Incheon FC Fire costs, the margin was 26.7%, against 29.4% a year earlier. Source
  • Adjusted EBITDA margin 1.2%: Adjusted EBITDA was $116 million, a 1.2% margin, down 329 bps from last year's 4.5%. Source
  • Trailing operating cash flow down $1.5 billion: Trailing-twelve-month operating cash flow was $845 million, against $2.4 billion a year earlier. Source

“Excluding FC fire-related costs in Korea, gross profit was $2.7 billion, and gross profit margin was 26.7%.”

Coupang, Inc., press release

What changed from last quarter

  • New: The release refers to the July 2026 fire at the leased Incheon fulfillment center, whose losses are excluded from adjusted measures. The second-quarter release did not mention it. Source
  • New: Adjusted gross profit and adjusted Product Commerce gross profit are new non-GAAP measures excluding the Incheon FC Fire. The second-quarter release reported adjusted operating income and adjusted net income instead. Source

Results and growth drivers

  • Revenue grew 7% reported, 11% constant currency: Total net revenues were $10.0 billion, up 7% reported and 11% constant currency. Product Commerce supplied $8.4 billion and Developing Offerings $1.6 billion. Source
  • Operating loss against prior-year income: Operating loss was $450 million, against $162 million of operating income a year earlier. Excluding Incheon FC Fire costs, operating loss was $202 million. Source
  • Loss per share, with and without fire: Diluted EPS was $(0.28), against $0.05 a year earlier. Excluding FC fire-related costs, diluted EPS was $(0.18). Source
  • Net result turned to a loss: Net loss attributable to Coupang stockholders was $(501) million, against $95 million of net income a year earlier. Excluding fire costs, it was $(321) million. Source
  • Guidance referenced without figures: The release refers to constant currency revenue growth guidance and adjusted EBITDA margin guidance but gives no figures for either. Source

Segments and regions

  • Product Commerce reported growth rose: Product Commerce net revenues were $8.4 billion, up 5% reported and 8% constant currency. In the second quarter, reported growth was 1% and constant currency growth was 8%. Source
  • Developing Offerings revenue up 23%: Developing Offerings net revenues were $1.6 billion, up 23% reported and 27% constant currency. Second-quarter reported growth in the segment was 20%. Source
  • Developing Offerings loss narrowed: Developing Offerings segment adjusted EBITDA loss was $269 million, improving $23 million year over year. Source
  • Developing Offerings gross profit up: Developing Offerings gross profit was $185 million, up 19% reported and 19% constant currency. Source

“Excluding FC fire-related costs, operating (loss) income was $(202) million, a decrease of $364 million from the operating income last year.”

Coupang, Inc., press release

Products and customers

  • Active customers reached 25.2 million: Product Commerce Active Customers were 25.2 million, up 2% year over year from 24.7 million a year earlier. Source
  • Spend per active customer rose: Net revenues per Product Commerce Active Customer were $332, up 3% reported, from $323 a year earlier. Source
  • Constant-currency spend per customer up 6%: On a constant currency basis, net revenues per Product Commerce Active Customer were $342, up 6%. Source

Costs and operating expenses

  • Operating, general and administrative rose: Operating, general and administrative expense was $3.0 billion, against $2.6 billion a year earlier. Excluding Incheon FC Fire losses, it was $2.9 billion. Source
  • Fire losses split across two lines: Incheon FC Fire losses were $95 million in gross profit and $153 million in operating, general and administrative expense, $248 million in total. Source
  • Cost of sales rose faster than revenue: Cost of sales was $7.4 billion, against $6.5 billion a year earlier, while total net revenues rose 7% reported. Source

“Product Commerce Active Customers grew to 25.2 million, up 2% YoY.”

Coupang, Inc., press release

Margins and profitability

  • Consolidated gross margin down 364 bps: Gross profit margin was 25.7%, down 364 bps. Excluding Incheon FC Fire costs, the margin was 26.7%, against 29.4% a year earlier. Source
  • Adjusted EBITDA margin 1.2%: Adjusted EBITDA was $116 million, a 1.2% margin, down 329 bps from last year's 4.5%. Source
  • Product Commerce adjusted EBITDA fell: Product Commerce adjusted EBITDA was $385 million, down $320 million, a 4.6% margin, down 424 bps. Source

Demand and inventory

  • Net retail sales up 8%: Net retail sales were $7.6 billion, up 8% reported and 11% constant currency. Net other revenue was $2.3 billion, up 7% reported. Source
  • Inventories higher than year-end: Inventories were $2.4 billion at September 30, 2026, up from $2.3 billion at December 31, 2025. Source
  • Accounts payable higher than year-end: Accounts payable were $7.5 billion at September 30, 2026, against $6.3 billion at December 31, 2025. Source

Capital, cash and shareholder returns

  • Trailing operating cash flow down $1.5 billion: Trailing-twelve-month operating cash flow was $845 million, against $2.4 billion a year earlier. Source
  • Quarterly free cash flow negative: Free cash flow was $(72) million in the quarter, against $442 million a year earlier, on operating cash flow of $212 million. Source
  • Quarterly buybacks of $201 million: The company repurchased 12.7 million Class A shares for $201 million in the quarter, against 23.2 million shares for $459 million in the second quarter. Source
  • Nine-month buybacks of $1.05 billion: Repurchases of Class A common stock were $1,051 million in the first nine months, against $81 million a year earlier. Source
  • Cash balance lower than year-end: Cash and cash equivalents were $5.4 billion at September 30, 2026, against $6.3 billion at December 31, 2025. Source

Investment and property

  • Nine-month property purchases $897 million: Purchases of property and equipment were $897 million in the first nine months, against $891 million a year earlier. Source
  • Trailing capital spending $1.26 billion: Trailing-twelve-month purchases of property and equipment were $1,257 million, against $1,105 million a year earlier. Land and buildings accounted for $328 million. Source
  • Net property and equipment higher: Property and equipment, net was $4.2 billion at September 30, 2026, against $3.7 billion at December 31, 2025. Source

Risks management discussed

  • Operational: Losses from the Incheon fire went through gross profit, with $95 million included before the adjusted figure was calculated. Source
  • External: Changes in foreign exchange rates, mainly the Korean Won, can significantly affect reported results and consolidated trends. Source
  • Financial: Trailing-twelve-month free cash flow was negative, down $1.7 billion from the prior year period. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.