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Veeva Systems Inc.: Q1 FY2027 earnings call

What management said about Q1 FY2027, from the documents filed with the SEC on 3 June 2026: press release. Guidance figures: 3 raised, 3 new. The quarter’s numbers.

Key takeaways

  • Revenue rose 16% to $882.9M: Subscription revenues were $730.2 million, up from $634.8 million a year earlier, making up about 83% of the total. Source
  • Management said results exceeded guidance: Management said first-quarter results exceeded guidance on all metrics, with growth and profitability described as broad-based. Source
  • Vault CRM added 27 customers: Vault CRM now has more than 150 customers live, up from more than 125 live at fiscal year end 2026. Source
  • Non-GAAP operating margin eased to 44.8%: Non-GAAP operating margin was 44.8%, against 46.1% a year earlier. GAAP operating margin was 30.9%, against 30.8%. Source
  • Shift to an AI agent company: Management described the company as moving from an industry-specific application company to an industry-specific application and AI agent company, with Veeva AI as the foundation. Source
  • Ostro acquired in March: Ostro serves more than 50 brands with conversational AI. Net cash paid for acquisitions was $75.5 million, and goodwill rose to $488.2 million from $439.9 million. Source
  • Fiscal 2027 guidance raised: Fiscal 2027 total revenues guidance is $3,635 to $3,645 million, against $3,585 to $3,600 million. Non-GAAP operating income is about $1,610 million, against about $1,590 million, and non-GAAP diluted EPS is approximately $9.05, against approximately $8.85. Source

“Our rapid progress with Veeva AI sets the foundation as we enter the next chapter of our industry cloud,”

CEO Peter Gassner

Guidance

AreaPeriodFigureAgainst last quarter
Total revenues SourceFiscal second quarter ending July 31, 2026between $902 and $905 millionNew
Non-GAAP operating income SourceFiscal second quarter ending July 31, 2026between $392 and $395 millionNew
Non-GAAP fully diluted net income per share SourceFiscal second quarter ending July 31, 2026between $2.21 and $2.22New
Total revenues SourceFiscal year ending January 31, 2027between $3,635 and $3,645 millionRaised from between $3,585 and $3,600 million
Non-GAAP operating income SourceFiscal year ending January 31, 2027of about $1,610 millionRaised from of about $1,590 million
Non-GAAP fully diluted net income per share SourceFiscal year ending January 31, 2027of approximately $9.05Raised from of approximately $8.85

What changed from last quarter

  • Guidance raised: Fiscal 2027 revenue, non-GAAP operating income and non-GAAP diluted EPS guidance were each raised from the prior release. Source
  • New guidance: Second-quarter guidance was given for the first time. The prior release gave guidance for the first quarter only. Source
  • New: The company acquired Ostro in March, which it said is delivering conversational AI for more than 50 brands. Source
  • New: Management described a move from an industry-specific application company to an industry-specific application and AI agent company. Source
  • New: The company described Veeva Falcon as a new platform for agentic labor, with an early adopter release planned for November. Source

Results and growth drivers

  • Revenue rose 16% to $882.9M: Subscription revenues were $730.2 million, up from $634.8 million a year earlier, making up about 83% of the total. Source
  • Management said results exceeded guidance: Management said first-quarter results exceeded guidance on all metrics, with growth and profitability described as broad-based. Source
  • GAAP operating income rose 17%: GAAP operating income was $273.1 million, against $233.7 million. Non-GAAP operating income was $395.4 million, up from $349.9 million. Source
  • Net income and EPS both increased: Net income was $260.9 million, against $228.2 million. Non-GAAP net income was $371.1 million, against $327.8 million. Source

Product areas and subscription mix

  • R&D and Quality subscription grew more: R&D and Quality subscription revenue reached $392.3 million, up from $329.4 million. Commercial subscription rose to $337.9 million from $305.4 million. Source
  • Commercial services revenue increased: Commercial Solutions professional services were $57.6 million, against $46.6 million. R&D and Quality Solutions professional services were $95.2 million, against $77.7 million. Source
  • Services grew faster than subscription: Professional services and other revenue was $152.8 million, against $124.3 million, and made up about 17% of total revenue. Source

“This is a major transformation for Veeva and the industry that will help our customers bring the right medicines to patients faster.”

CEO Peter Gassner

Customers and product wins

  • Vault CRM added 27 customers: Vault CRM now has more than 150 customers live, up from more than 125 live at fiscal year end 2026. Source
  • Multiple enterprise biopharma wins: Management said the company expanded its leadership with several enterprise biopharma wins, and cited strong customer interest at a European R&D and Quality Summit. Source
  • Agentic Commercial vision shared: At Commercial Summit in May, the company presented its Agentic Commercial vision, citing the Agentic Call Report in Vault CRM and Ostro's conversational AI on brand websites. Source

Margins and costs

  • Non-GAAP operating margin eased to 44.8%: Non-GAAP operating margin was 44.8%, against 46.1% a year earlier. GAAP operating margin was 30.9%, against 30.8%. Source
  • Services gross margin declined: Professional services gross margin was 20.3% GAAP, against 23.2%, and 29.5% non-GAAP, against 33.6%. Subscription gross margin was 86.4% GAAP, against 87.7%. Source
  • R&D and sales spending increased: GAAP R&D expense was $208.3 million, against $184.0 million; non-GAAP R&D was $156.8 million, against $136.1 million. Sales and marketing expense was $111.1 million, against $98.6 million. Source
  • Stock-based compensation rose: Stock-based compensation was $119.3 million, against $112.2 million. Amortization of purchased intangibles was $3.0 million, against $3.9 million. Source
  • Tax provision rose on higher income: The income tax provision was $86.6 million, against $70.6 million. The non-GAAP tax rate used was 21.0% for both periods. Source

“Our first quarter results exceeded guidance on all metrics, reflecting another quarter of broad-based growth and profitability,”

CFO Brian Van Wagener

Receivables and deferred revenue

  • Receivables fell from January level: Accounts receivable, net was $568.0 million, down from $1,259.7 million at January 31, 2026. Deferred revenue was $1,476.5 million, against $1,488.8 million. Source
  • Income tax payable increased sharply: Income tax payable was $67.9 million, up from $6.7 million at January 31, 2026. Unbilled accounts receivable was $59.8 million, against $50.6 million. Source
  • Accrued compensation rose: Accrued compensation and benefits was $52.6 million, against $45.9 million at January 31, 2026. Source

Cash and capital returns

  • Operating cash flow reached $1.13B: Net cash provided by operating activities was $1,127.1 million, against $877.2 million a year earlier. Non-GAAP operating cash flow was $1,131.2 million, against $874.6 million. Source
  • Cash and investments increased: Cash and cash equivalents were $1,896.6 million and short-term investments $5,416.1 million, up from $1,421.2 million and $5,139.6 million at January 31, 2026. Source
  • Stock repurchases of $226.9M: Common stock repurchases were $226.9 million, against none in the prior-year quarter. Taxes paid on net share settlement of equity awards were $38.5 million. Source
  • Diluted share count slightly lower: Diluted weighted-average shares were 165,989 thousand, against 166,229 thousand a year earlier. Source

AI strategy and acquisition

  • Shift to an AI agent company: Management described the company as moving from an industry-specific application company to an industry-specific application and AI agent company, with Veeva AI as the foundation. Source
  • Ostro acquired in March: Ostro serves more than 50 brands with conversational AI. Net cash paid for acquisitions was $75.5 million, and goodwill rose to $488.2 million from $439.9 million. Source
  • Falcon platform for agentic labor: Veeva Falcon was described as a new platform for agentic labor across clinical, regulatory and safety work. Source

Guidance and targets

  • Fiscal 2027 guidance raised: Fiscal 2027 total revenues guidance is $3,635 to $3,645 million, against $3,585 to $3,600 million. Non-GAAP operating income is about $1,610 million, against about $1,590 million, and non-GAAP diluted EPS is approximately $9.05, against approximately $8.85. Source
  • Second-quarter guidance introduced: Second-quarter guidance covers total revenues of $902 to $905 million, non-GAAP operating income of $392 to $395 million and non-GAAP diluted EPS of $2.21 to $2.22. Source
  • First-quarter results against prior guidance: Prior guidance for the first quarter was non-GAAP operating income of $378 to $381 million; reported non-GAAP operating income was $395.4 million. Prior revenue guidance was $855 to $858 million, against reported $882.9 million.

Coming up, as management said on 3 June 2026

  • Vault AI expands to all Vault applications: Management expects Vault AI to expand to all Vault applications in August. Source
  • Veeva Falcon early adopter release: Early adopter release of the Falcon agentic labor platform is planned for November. Source
  • Second-quarter period under new guidance: Second-quarter results will cover the quarter ending July 31, 2026, the period the newly given guidance applies to. Source

Figures management reported

FigureReported
Customer count at fiscal 2026 year end1,552 customers
Customer count (boilerplate) Sourcemore than 1,500
Subscription revenue Source$730.2 million
New Vault CRM customers in quarter Source27
Vault CRM customers live Sourcemore than 150
Large customers: top 20 biopharmas committed to Vault CRM10

Risks management discussed

  • Financial: Management said GAAP targets for operating income and diluted EPS cannot be given, because excluded items are hard to estimate and may be significant. Source

Earlier plans management reported on

  • On track: Veeva LIMS was reported to remain on track for its first top 20 biopharma go-live in 2026.
  • On track: Management said the company is on track to release more agents across its other major application areas in 2026.
  • Met: The company said it achieved a $3 billion revenue run rate in early 2025.
  • Not stated: Management referred to a trajectory toward a $6 billion revenue run rate target by 2030.

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.