Ttec Holdings (TTEC) Q3 FY2026 earnings: revenue $492 million, down 5.2% on the year

Ttec Holdings, Inc. (TTEC) reported revenue of $492 million for Q3 FY2026, the quarter ended 30 September 2026, down 5.2% on the same quarter a year earlier. Net income was -$5 million, and diluted earnings per share $-0.10. The figures are the company's own, from the 10-Q it filed with the SEC on 9 November 2026.

Revenue

$492 million

-5.2% on the year · +8.1% on the quarter

Q4 FY2024Q3 FY2026

Operating margin

4.7%

2.4% a year earlier

Q4 FY2024Q3 FY2026

Net income

-$5 million

Q4 FY2024Q3 FY2026

Diluted EPS

-$0.10

Q4 FY2024Q3 FY2026

this quarterthe same quarter a year earlierHover a bar for its figure.

What management said

Guidance figures: 1 raised, 18 kept.

Revenue fell 5.2 percent: Revenue was $492.2 million against $519.1 million a year earlier. GAAP income from operations was $23.3 million, or 4.7 percent of revenue, against $12.3 million, or 2.4 percent.
Non-GAAP operating margin rose: Non-GAAP income from operations was $37.3 million, or 7.6 percent of revenue, against $28.9 million, or 5.6 percent. The non-GAAP measure excludes restructuring, impairment, equity compensation and intangible amortization.
Engage operating income more than doubled: Engage GAAP income from operations was $16.6 million, or 4.5 percent of revenue, against $7.5 million, or 1.9 percent. Non-GAAP was $24.8 million, or 6.7 percent, against $17.3 million, or 4.3 percent.

Read the earnings call summary

Income statement (profit and loss)

$ million	Q3 FY2026	Q2 FY2026	Q3 FY2025	On the quarter	On the year
Revenue	492	455	519	+8.1%	-5.2%
Cost of revenue	382	358	414	+6.8%	-7.6%
Gross profit	110	97.7	106	+12.8%	+4.4%
Gross margin	22.4%	21.4%	20.3%
Selling, general and administrative	63.3	61.3	68.9	+3.4%	-8.1%
Operating income	23.3	11.0	12.3	+111.6%	+88.9%
Operating margin	4.7%	2.4%	2.4%
Interest expense	17.2	16.7	16.6	+2.8%	+3.2%
Pre-tax income	6.8	-4.4	0.1		+13,145.1%
Income tax	9.5	8.6	11.1	+10.5%	-14.5%
Effective tax rate	140.7%	n/a	21798.0%
Net income	-5.0	-15.4	-13.4
Net margin	-1.0%	-3.4%	-2.6%
Diluted EPS	-$0.10	-$0.31	-$0.28

$ million except per share.

Free cash flow is operating cash flow less capital expenditure; the effective tax rate is income tax over pre-tax income; margins are the line over revenue. Gross profit is revenue less cost of revenue, and operating income is revenue less the company's own total costs, where the statement does not print those lines. Those four are arithmetic on the filed numbers; everything else is as filed. Money is in $ million as the company files it, or in $ billion by the switch above the tables; per share figures and share counts are as they are.

Cash flow

$ million	Q3 FY2026	Q2 FY2026	Q3 FY2025	On the quarter	On the year
Operating cash flow	37.0	51.3	4.2	-27.9%	+780.4%
Capital expenditure	9.1	12.6	13.8	-28.2%	-34.2%
Free cash flow	27.9	38.7	-9.6	-27.8%
Free cash flow margin	5.7%	8.5%	-1.8%
Cash from investing	-9.0	-12.6	-9.5
Cash from financing	-31.0	-33.1	-4.0
Depreciation and amortisation	21.7	21.1	22.0	+2.8%	-1.4%
Share-based compensation	2.0	2.3	3.1	-9.5%	-33.6%
Dividends paid	n/a	n/a	0.0
Diluted shares, weighted	49m	49m	48m	+0.9%	+1.7%
Shares outstanding at period end	49m	49m	48m	+0.1%	+1.7%

Cash flow lines for the quarter; where the company files them year to date, the quarter is the difference between two filings.

Balance sheet

$ million	Q3 FY2026	Q2 FY2026	Q3 FY2025	On the quarter	On the year
Shareholders' equity	85.6	90.8	281	-5.8%	-69.5%
Debt	830	855	882	-2.9%	-5.9%
Operating lease liabilities	40.9	48.1	66.8	-15.1%	-38.9%
Other liabilities	398	380	452	+4.8%	-11.9%
Total liabilities and equity	1,354	1,374	1,682	-1.4%	-19.5%
Goodwill	368	368	574	-0.0%	-35.9%
Cash and equivalents	91.1	93.9	73.5	-3.0%	+23.9%
Receivables	389	396	424	-1.9%	-8.4%
Other assets	507	516	610	-1.8%	-16.9%
Total assets	1,354	1,374	1,682	-1.4%	-19.5%

Questions

What was Ttec Holdings' revenue in Q3 FY2026?

Ttec Holdings (TTEC) reported revenue of $492 million for Q3 FY2026, the quarter ended 30 September 2026, down 5.2% on the same quarter a year earlier.

How much did Ttec Holdings earn in Q3 FY2026?

Net loss for Q3 FY2026 was $5 million, and the diluted loss per share $0.10.

When did Ttec Holdings report Q3 FY2026 results?

Ttec Holdings filed its 10-Q for the quarter ended 30 September 2026 with the SEC on 9 November 2026.

Quarterly results, the last 20 quarters

	Q4 FY2021 *	Q1 FY2022	Q2 FY2022 †	Q3 FY2022 †	Q4 FY2022 *	Q1 FY2023	Q2 FY2023	Q3 FY2023	Q4 FY2023 *	Q1 FY2024	Q2 FY2024	Q3 FY2024	Q4 FY2024 *	Q1 FY2025	Q2 FY2025	Q3 FY2025	Q4 FY2025 *	Q1 FY2026	Q2 FY2026	Q3 FY2026
Revenue	612	589	604	592	658	633	600	603	626	577	534	529	567	534	514	519	570	496	455	492
Cost of revenue	467	447	464	450	495	483	465	480	506	454	418	415	449	415	399	414	443	388	358	382
Gross profit	145	142	141	142	163	151	136	123	120	123	116	114	119	120	114	106	127	108	97.7	110
Gross margin	24%	24%	23%	24%	25%	24%	23%	20%	19%	21%	22%	22%	21%	22%	22%	20%	22%	22%	21%	22%
SG&A	58.5	64.8	66.8	75.2	80.6	74.0	75.3	66.8	74.7	74.6	73.7	71.6	73.2	70.0	70.7	68.9	70.7	66.5	61.3	63.3
Operating income	51.9	48.3	35.9	35.6	48.7	44.4	31.3	25.4	16.9	22.7	-224	12.9	15.3	24.2	18.9	12.3	-173	18.5	11.0	23.3
Operating margin	8%	8%	6%	6%	7%	7%	5%	4%	3%	4%	-42%	2%	3%	5%	4%	2%	-30%	4%	2%	5%
Interest expense	3.7	3.8	6.2	10.6	15.5	17.4	19.0	20.3	21.6	21.1	20.4	21.7	21.1	19.8	18.2	16.6	17.0	17.0	16.7	17.2
Pre-tax income	47.2	46.0	36.1	29.5	32.9	28.8	9.9	7.1	-5.1	2.8	-243	-9.6	12.9	12.6	3.6	0.1	-186	2.6	-4.4	6.8
Tax rate	31%	17%	20%	15%	22%	27%	62%	75%	n/a	82%	n/a	n/a	64%	74%	289%	21798%	n/a	298%	n/a	141%
Net income	28.7	33.4	25.2	22.2	22.4	18.6	1.2	-1.5	-9.9	-2.3	-300	-21.1	2.0	1.4	-8.0	-13.4	-172	-7.6	-15.4	-5.0
Net margin	5%	6%	4%	4%	3%	3%	0%	-0%	-2%	-0%	-56%	-4%	0%	0%	-2%	-3%	-30%	-2%	-3%	-1%
Diluted EPS	$0.61	$0.71	$0.53	$0.47	$0.47	$0.39	$0.03	-$0.03	-$0.21	-$0.05	-$6.29	-$0.44	$0.04	$0.03	-$0.17	-$0.28	-$3.51	-$0.16	-$0.31	-$0.10
Operating cash flow	76.2	13.7	77.6	27.5	18.2	49.1	95.9	-31.7	31.5	-15.6	49.3	-91.4	-1.1	21.6	92.7	4.2	2.6	27.5	51.3	37.0
Capital expenditure	19.6	16.7	19.1	28.8	19.4	13.7	19.3	21.8	13.1	13.5	14.2	8.8	8.7	5.4	7.2	13.8	11.7	6.4	12.6	9.1
Free cash flow	56.7	-3.0	58.5	-1.2	-1.2	35.4	76.6	-53.5	18.4	-29.1	35.1	-100	-9.8	16.2	85.5	-9.6	-9.2	21.1	38.7	27.9
Dividends paid	22.1	0.0	23.5	0.0	24.6	0.0	24.6	0.0	24.7	0.0	2.8	0.0	0.0	0.0	0.0	0.0	0.0	n/a	n/a	n/a
Shares outstanding	47m	47m	47m	47m	47m	47m	47m	47m	47m	47m	48m	48m	48m	48m	48m	48m	49m	49m	49m	49m
Filing	10-K	10-Q	10-Q	10-Q	10-K	10-Q	10-Q	10-Q	10-K	10-Q	10-Q	10-Q	10-K	10-Q	10-Q	10-Q	10-K	10-Q	10-Q	10-Q

Each quarter as filed, linked to its filing.

* The fourth quarter is the full year less the first three quarters, because the company files the year and not the quarter on its own. A fourth quarter's EPS, and its diluted share count where shown, are from the company's results press release for that quarter, checked against the company's filed figures or a second data source. A quarter marked † is shown as the company last restated it in a later filing, so it compares with the quarters around it on one basis; rest on a figure for the one first filed. EPS is as filed. Money is in $ million as the company files it, or in $ billion by the switch above the tables; per share figures and the share count are as they are. Free cash flow is operating cash flow less capital expenditure; the effective tax rate is income tax over pre-tax income; margins are the line over revenue. Gross profit is revenue less cost of revenue, and operating income is revenue less the company's own total costs, where the statement does not print those lines. Cash flow lines filed year to date are the difference between two filings. Shares outstanding are at the period end where the balance sheet tags them, otherwise the count on the filing's cover page. A derived fourth-quarter EPS is left blank when a split in the year makes the arithmetic meaningless.

10-Q for the period ended 30 September 2026, filed 9 November 2026: the filing.