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TaskUs, Inc.: Q2 FY2026 earnings call

What management said about Q2 FY2026, from the documents filed with the SEC on 5 August 2026: press release. Guidance figures: 3 raised, 1 lowered, 1 narrowed, 3 new, 1 kept. The quarter’s numbers.

Key takeaways

  • Revenue exceeded top of guidance: Management said second-quarter revenue was above the top end of the revenue guidance range. Source
  • AI Services grew fastest for sixth quarter: The company said AI Services has been its fastest-growing service line for six straight quarters, at 25.8% growth. Source
  • Clients other than largest client grew: Management cited mid-teens growth from clients other than its largest client, describing it as continued diversification of the client base. Source
  • Adjusted EBITDA margin declined to 18.7%: Adjusted EBITDA was $57.7 million, an 18.7% margin, compared with 22.1% in the year-earlier quarter. Source
  • Free Cash Flow reached $32.6 million: Free Cash Flow was $32.6 million, against $38 thousand a year earlier; operating cash flow was $43.1 million, up from $17.0 million. Source
  • Adjusted Free Cash Flow reached $36.4 million: Adjusted Free Cash Flow was $36.4 million, up from $6.5 million a year earlier, at 63.2% of Adjusted EBITDA. Source
  • Long-term debt rose after refinancing: Long-term debt was $468.7 million at June 30, up from $219.8 million at December 31, 2025, after $500 million of proceeds. Source

“We delivered another solid quarter in Q2, outperforming the top end of our guidance for both revenue and Adjusted EBITDA.”

Co-Founder and CEO, Bryce Maddock

Guidance

AreaPeriodFigureAgainst last quarter
Service revenue SourceFull year 2026$1,220 to $1,240 millionNarrowed, low end up from $1,210 to $1,240 million
Revenue growth SourceFull year 2026, at midpoint3.9%Raised from 3.5%
Service revenue SourceThird quarter 2026$300 to $302 millionNew
Revenue growth SourceThird quarter 2026, at midpoint0.8%New
Adjusted EBITDA margin SourceThird quarter 2026~18.7%New
Adjusted EBITDA margin SourceFull year 2026~19.0%Kept
Adjusted Free Cash Flow SourceFull year 2026$110 to $120 millionRaised from $105 to $115 million
Net cash provided by operating activities SourceFull year 2026approximately $162 millionRaised from approximately $160 million
Purchase of property and equipment SourceFull year 2026approximately $47 millionLowered from approximately $50 million

What changed from last quarter

  • Guidance raised: Full-year revenue guidance: bottom end raised by $10 million, top end unchanged. Source
  • Guidance raised: Full-year Adjusted Free Cash Flow guidance raised to $110 to $120 million from $105 to $115 million. Source
  • Guidance raised: Full-year operating cash flow guidance raised to about $162 million from about $160 million. Source
  • New guidance: Third-quarter revenue and Adjusted EBITDA margin guidance given; the prior release covered the second quarter. Source
  • Guidance lowered: Full-year capital expenditure guidance about $47 million, down from about $50 million. Source
  • Guidance kept: Full-year Adjusted EBITDA margin guidance approximately 19%, same as the prior release. Source
  • New: Rishabh Khemka named Chief Financial Officer; the prior release named Trent Thrash as Interim Chief Financial Officer. Source
  • New: Adjusted Free Cash Flow guidance exclusions now include liability stock-based compensation awards. Source

Second quarter results

  • Revenue exceeded top of guidance: Management said second-quarter revenue was above the top end of the revenue guidance range. Source
  • Revenue grew 5.0% year over year: Revenue rose 5.0% in the quarter and 7.6% for the six months, to $615.1 million. Source
  • Net income and EPS rose: Net income rose 9.6% to $22.0 million; diluted EPS was $0.24 against $0.22, and six-month diluted EPS was $0.50 against $0.44. Source

Service lines and customers

  • AI Services grew fastest for sixth quarter: The company said AI Services has been its fastest-growing service line for six straight quarters, at 25.8% growth. Source
  • Digital Customer Experience growth accelerated: Growth in Digital Customer Experience picked up compared with the same quarter a year earlier. Source
  • Clients other than largest client grew: Management cited mid-teens growth from clients other than its largest client, describing it as continued diversification of the client base. Source
  • Everest Group named Major Contender: Everest Group placed TaskUs as a Major Contender in its 2026 healthcare CXM PEAK Matrix assessment, which the release calls a company first. Source

“Cash flow generation was once again a highlight in Q2, enabling us to increase our cash flow guidance for the second quarter in a row.”

Chief Financial Officer, Rishabh Khemka

Margins and costs

  • Adjusted EBITDA margin declined to 18.7%: Adjusted EBITDA was $57.7 million, an 18.7% margin, compared with 22.1% in the year-earlier quarter. Source
  • Cost of services rose; SG&A fell: Cost of services rose to $201.7 million from $180.6 million, while SG&A fell to $54.6 million from $68.4 million. Source
  • Currency gains and lower stock compensation: Foreign currency gains were $3.9 million against a $0.1 million loss a year earlier; stock-based compensation fell to $3.8 million from $8.4 million. Source

Cash flow and liquidity

  • Free Cash Flow reached $32.6 million: Free Cash Flow was $32.6 million, against $38 thousand a year earlier; operating cash flow was $43.1 million, up from $17.0 million. Source
  • Adjusted Free Cash Flow reached $36.4 million: Adjusted Free Cash Flow was $36.4 million, up from $6.5 million a year earlier, at 63.2% of Adjusted EBITDA. Source
  • Cash rose to $180.3 million: Cash and cash equivalents were $180.3 million at June 30, up from $152.3 million at March 31, plus $100.0 million of revolver capacity. Source
  • Capital expenditure fell to $10.5 million: Purchases of property and equipment were $10.5 million in the quarter, against $17.0 million a year earlier. Source

“Our focus continues to be combining cutting-edge AI capabilities with specialized human talent to solve our clients' most complex operational challenges.”

Co-Founder and CEO, Bryce Maddock

Debt and shareholder returns

  • Long-term debt rose after refinancing: Long-term debt was $468.7 million at June 30, up from $219.8 million at December 31, 2025, after $500 million of proceeds. Source
  • Financing expenses rose to $8.8 million: Financing expenses were $8.8 million for the quarter, up from $4.6 million a year earlier. Source
  • Dividends paid; no buybacks this year: Dividend distributions in the six-month cash flow statement were $332.8 million, with no stock repurchases, against $27.8 million a year earlier. Source

Guidance and its basis

  • Third-quarter guidance added: Third-quarter guidance is given alongside full-year guidance; the prior release gave second-quarter and full-year figures. Source
  • Adjusted FCF excludes more payment types: Adjusted Free Cash Flow guidance excludes certain payments, now including liability stock-based compensation awards, as well as transaction costs and operational efficiency costs. Source
  • Adjusted EBITDA margin not reconciled to GAAP: No GAAP reconciliation was provided for the Adjusted EBITDA margin guidance, because certain items cannot be predicted without unreasonable efforts. Source

Strategy, workforce and leadership

  • Rishabh Khemka named CFO: Rishabh Khemka is Chief Financial Officer in this release; the first-quarter release named Trent Thrash as Interim Chief Financial Officer. Source
  • Teammates about 63,200 at quarter end: Teammates were about 63,200 at June 30, down from about 64,400 at March 31. Source
  • Discipline paired with AI-enabled transformation: Management said it pairs financial discipline with growth initiatives and AI-enabled transformation to strengthen market leadership. Source

Risks management discussed

  • Financial: Items not included in the Adjusted EBITDA margin guidance could have an unpredictable and significant effect on future GAAP results. Source
  • External: Foreign currency gains and losses depend on exchange-rate movements that cannot be accurately forecast, so that adjustment is uncertain. Source

Earlier plans management reported on

  • Ahead: Management said second-quarter revenue and Adjusted EBITDA were above the top end of the prior guidance. Source
  • Not stated: Management said cash flow guidance was increased for the second quarter in a row. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.