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Serve Robotics Inc.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 5 November 2026: press release. Guidance figures: 1 raised, 1 lowered. The quarter’s numbers.

Key takeaways

  • Revenue up 313% year over year: Q3 revenue was $2.8 million, up from $0.7 million a year earlier and down from $3.2 million in Q2. Nine-month revenue was $9.1 million, against $1.8 million. Source
  • Net loss narrowed from second quarter: GAAP net loss was $59.2 million, or $(0.68) per share, against $64.1 million, or $(0.80), in Q2. Non-GAAP net loss was $44.6 million, or $(0.51) per share. Source
  • Recurring revenue reached 69% of total: Recurring revenue was 69% of total revenue in Q3 and grew faster than non-recurring revenue. The release also describes it as nearly 70% of all revenues. Branding revenue grew nearly 80% sequentially. Source
  • New delivery partners tripled volume: Daily deliveries tripled in Q3 with new delivery partners. Merchant count among those partners also grew, per the release. Source
  • Non-GAAP operating expenses fell: Non-GAAP operating expenses were $39.2 million, against $40.4 million in Q2 and $21.8 million a year earlier. Nine-month non-GAAP operating expenses were $111.4 million. Source
  • Cash and securities at $198 million: Cash and marketable securities were $198.0 million at September 30, 2026, against $240 million at June 30, 2026 per the prior release. Cash and equivalents were $50.8 million. Source
  • Physical AI Services launched: Serve launched Serve Physical AI Services, making its fleet technology available to other robot makers. Management called it a significant new step for the company. Source

“Serve is getting stronger on every front: demand for our robots is growing, the fleet costs less to operate, and we are opening new ways to generate revenue from what we have built,”

Dr. Ali Kashani, Serve's Co-founder and CEO

Guidance

AreaPeriodFigureAgainst last quarter
Revenue SourceFull year 2026$12 millionRaised from $9 million to $10 million
Non-GAAP operating expenses SourceFull year 2026$150 millionLowered from $160 million to $170 million
GAAP operating expenses Source2026$208 million

What changed from last quarter

  • Guidance raised: Full-year 2026 revenue guidance raised to $12 million from $9 million to $10 million. Source
  • Guidance lowered: Full-year 2026 non-GAAP operating expense guidance lowered to $150 million from the $160 to $170 million the release cites. Source
  • New: Serve Physical AI Services launched, making the technology behind the fleets available to other robot makers. Source
  • New: The company exclusively launched its first international city, in Australia, in October. Source

Results and growth drivers

  • Revenue up 313% year over year: Q3 revenue was $2.8 million, up from $0.7 million a year earlier and down from $3.2 million in Q2. Nine-month revenue was $9.1 million, against $1.8 million. Source
  • Net loss narrowed from second quarter: GAAP net loss was $59.2 million, or $(0.68) per share, against $64.1 million, or $(0.80), in Q2. Non-GAAP net loss was $44.6 million, or $(0.51) per share. Source
  • Adjusted EBITDA loss smaller than Q2: Adjusted EBITDA was a loss of $42.2 million, compared with $44.5 million in Q2 and $25.0 million a year earlier. Source

Segments and revenue mix

  • Fleet services revenue rose: Fleet services revenue was $2.6 million, up from $2.3 million in Q2 and $0.4 million a year earlier. Source
  • Software services revenue fell: Software services revenue was $0.3 million, down from $0.9 million in Q2 and about level with a year earlier. Total revenue is shown in the same table. Source
  • Recurring revenue reached 69% of total: Recurring revenue was 69% of total revenue in Q3 and grew faster than non-recurring revenue. The release also describes it as nearly 70% of all revenues. Branding revenue grew nearly 80% sequentially. Source

“"This quarter was about execution," said Brian Read, Chief Financial Officer of Serve.”

Brian Read, Chief Financial Officer of Serve

Customers, healthcare and delivery partners

  • Healthcare revenue in line with expectations: Healthcare revenue in Q3 was in line with management's expectations. The company also signed 12 multi-year contract extensions with hospital customers during the period. Source
  • New delivery partners tripled volume: Daily deliveries tripled in Q3 with new delivery partners. Merchant count among those partners also grew, per the release. Source
  • Robot count and supply hours rose: Daily active robots averaged 917 in Q3, up from 792 in Q2 and 312 a year earlier. Daily supply hours averaged 11,214, against 9,809 in Q2. Figures include outdoor and indoor fleets. Source

Costs, margins and operating expenses

  • Gross loss narrowed on lower costs: Cost of revenues was $10.4 million, down from $12.0 million in Q2. The gross loss narrowed to $7.6 million from $8.8 million. Source
  • Non-GAAP operating expenses fell: Non-GAAP operating expenses were $39.2 million, against $40.4 million in Q2 and $21.8 million a year earlier. Nine-month non-GAAP operating expenses were $111.4 million. Source
  • R&D up while G&A declined: Research and development rose to $22.6 million from $20.3 million in Q2. General and administrative fell to $20.2 million from $24.8 million, and sales and marketing to $3.5 million from $4.3 million. Source

“We believe the gains we made this quarter are structural, and they form the foundation for a long-term trend of improving unit economics.”

Brian Read, Chief Financial Officer of Serve

Cash, balance sheet and shares

  • Cash and securities at $198 million: Cash and marketable securities were $198.0 million at September 30, 2026, against $240 million at June 30, 2026 per the prior release. Cash and equivalents were $50.8 million. Source
  • Nine-month cash outflow and equity sales: Net cash used in operating activities was $123.5 million for the nine months. At-the-market offerings provided $84.9 million net, and acquisitions used $21.4 million net of cash acquired. Source
  • Share count rose to 88 million: About 88 million common shares were outstanding at September 30, 2026, compared with 74.7 million at December 31, 2025. Goodwill rose to $29.7 million from $15.5 million. Source

Strategy, platform and new offerings

  • Physical AI Services launched: Serve launched Serve Physical AI Services, making its fleet technology available to other robot makers. Management called it a significant new step for the company. Source
  • Diligent adds hospital robot line: Serve acquired Diligent Robotics in 2026, extending its operations from sidewalk delivery into indoor service robots used in hospitals. Source
  • First international city in Australia: The company exclusively launched its first international city, in Australia, in October. Source

Figures management reported

FigureReported
Daily active robots (Q3 average) Source917
Daily supply hours (Q3 average) Source11,214
Robots deployed to date Sourcemore than 2,000
Hospitals added year to date Source4
Merchant growth, new delivery partners Source2.5x

Earlier plans management reported on

  • Ahead: Management said Q3 revenue exceeded its expectations, and that operating expenses were reduced. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.