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Serve Robotics Inc.: Q2 FY2026 earnings call

What management said about Q2 FY2026, from the documents filed with the SEC on 6 August 2026: press release. Guidance figures: 2 lowered. The quarter’s numbers.

Key takeaways

  • Revenue rose 9% sequentially: Revenue was $3.2 million, up 9% from $3.0 million in Q1 and 404% from $0.6 million in the second quarter of 2025. Source
  • GAAP net loss widened: GAAP net loss was $64.1 million, or $0.80 per share, against $49.0 million, or $0.65 per share, in Q1. Source
  • DoorDash revenue grew nearly 50%: Revenue from the DoorDash partnership grew nearly 50% sequentially and exceeded management's expectations, the company said. Source
  • Operating expenses rose to $57.3M: Total GAAP operating expenses were $57.3 million, up from $42.8 million in Q1 and $19.8 million in the second quarter of 2025. Source
  • Gross margin described as improved: Management said gross margin improved over the prior quarter, as higher-margin recurring revenue rose above half of all revenues. Source
  • Liquidity reached $240.4M: Cash, cash equivalents and marketable securities totaled $240.4 million at June 30, 2026, up from $197.4 million at March 31, 2026. Source
  • Fleet and capital concentrated: The CFO said the revision reflects a decision to concentrate the fleet and capital on the highest-return uses. Source

“Serve is driving innovation in last-mile delivery as our scaled robot fleet is powering deliveries across multiple verticals,”

Dr. Ali Kashani, Serve’s Co-founder and CEO

Guidance

AreaPeriodFigureAgainst last quarter
Revenue SourceFull year 2026$9 million to $10 millionLowered from approximately $26 million
Non-GAAP operating expense SourceFull year 2026$140 to $150 millionLowered from $160 to $170 million

What changed from last quarter

  • Guidance lowered: Full-year 2026 revenue guidance was cut to $9 million to $10 million from approximately $26 million. Source
  • Guidance lowered: Full-year 2026 non-GAAP operating expense guidance was reduced to $140 to $150 million from $160 to $170 million. Source
  • New: A new delivery partnership with NoScrubs Laundry was added to the company's delivery operations. Source

Results and growth drivers

  • Revenue rose 9% sequentially: Revenue was $3.2 million, up 9% from $3.0 million in Q1 and 404% from $0.6 million in the second quarter of 2025. Source
  • GAAP net loss widened: GAAP net loss was $64.1 million, or $0.80 per share, against $49.0 million, or $0.65 per share, in Q1. Source
  • Adjusted EBITDA loss widened: Adjusted EBITDA was a loss of $44.5 million, against a loss of $36.3 million in Q1, after adding back stock-based compensation and other items. Source

Segments and revenue mix

  • Fleet services grew, software eased: Fleet services revenue rose to $2.3 million from $2.0 million in Q1. Software services eased to $0.9 million from $1.0 million. Source
  • Recurring revenue passed half: Recurring revenue made up over 50% of total revenue in Q2, up from just under half in Q1, and advertising was nearly 50% of food delivery revenue. Source

“By lowering our expected operating expenses while maintaining one of the strongest balance sheets in our sector, we have the flexibility to continue expanding our autonomous network, investing in our technology platform, and driving sustainable long-term growth.”

Brian Read, Chief Financial Officer of Serve

Delivery partners and customers

  • DoorDash revenue grew nearly 50%: Revenue from the DoorDash partnership grew nearly 50% sequentially and exceeded management's expectations, the company said. Source
  • NoScrubs Laundry joins delivery network: Serve announced a new delivery partnership with NoScrubs Laundry, adding to existing food, healthcare and grocery delivery operations. Source

Demand and fleet activity

  • Daily active robots declined: Average daily active robots were 792 in Q2, against 812 in Q1 and 160 a year earlier. Daily supply hours were 9,809, against 10,295 in Q1. Source
  • Hospital demand held steady: Healthcare revenue was steady and in line with expectations. The company signed seven multiyear hospital contract extensions and added two new hospitals in the first half of 2026. Source

Operating expenses

  • Operating expenses rose to $57.3M: Total GAAP operating expenses were $57.3 million, up from $42.8 million in Q1 and $19.8 million in the second quarter of 2025. Source
  • G&A and sales spending increased: General and administrative expense was $24.8 million, against $14.9 million in Q1. Sales and marketing expense rose to $4.3 million from $1.9 million. Source
  • Non-GAAP operating expenses reached $40.4M: Non-GAAP operating expenses were $40.4 million, up from $31.9 million in Q1. The non-GAAP measure excludes stock-based compensation, amortization and acquisition related expenses. Source

Margins and gross loss

  • Gross margin described as improved: Management said gross margin improved over the prior quarter, as higher-margin recurring revenue rose above half of all revenues. Source
  • Gross loss narrowed slightly: Gross loss was $8.8 million, against $9.0 million in Q1, on revenue of $3.2 million and cost of revenues of $12.0 million. Source
  • Non-GAAP loss per share $0.59: Non-GAAP net loss per share was $0.59, against $0.50 in Q1, and $0.24 in the second quarter of 2025. Source

Cash, capital and shares

  • Liquidity reached $240.4M: Cash, cash equivalents and marketable securities totaled $240.4 million at June 30, 2026, up from $197.4 million at March 31, 2026. Source
  • Operating cash use widened: Net cash used in operating activities was $84.7 million for the six months to June 30, against $25.4 million a year earlier. Source
  • At-the-market sales raised $84.9M: Net proceeds from at-the-market common stock sales were $84.9 million for the six months, against $13.5 million a year earlier. Source
  • Share count rose to 86 million: About 86 million common shares were outstanding at June 30, 2026, up from about 76 million at March 31, 2026. Source

Strategy and investment

  • Fleet and capital concentrated: The CFO said the revision reflects a decision to concentrate the fleet and capital on the highest-return uses. Source
  • Diligent Robotics expands into hospitals: Serve acquired Diligent Robotics in 2026, taking its operations beyond sidewalk delivery into indoor service robots used in hospitals. Source

Figures management reported

FigureReported
Daily Active Robots Source792 (Q2 2026)
Daily Supply Hours Source9,809 (Q2 2026)

Risks management discussed

  • Demand: Lower-than-expected Uber Eats delivery volume was cited for the revenue revision, including a Q2 decline and removed second-half 2026 demand. Source

Earlier plans management reported on

  • Ahead: The Q1 release said revenue scaled ahead of plan, with Q1 revenue of $3.0 million.
  • On track: The Q1 release said Diligent Robotics integration remained on plan, with a growing hospital pipeline.
  • Not stated: The Q1 release reaffirmed 2026 revenue guidance of approximately $26 million, which the Q2 release later revised.
  • On track: Management said healthcare revenue was steady in Q2 and in line with expectations. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.