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Serve Robotics Inc.: Q1 FY2026 earnings call

What management said about Q1 FY2026, from the documents filed with the SEC on 7 May 2026: press release. Guidance figures: 2 kept. The quarter’s numbers.

Key takeaways

  • Revenue grew 238% sequentially: Revenue was $3.0 million, up 238% from $882 thousand in the fourth quarter and 578% from $440 thousand a year earlier, with growth across offerings. Source
  • Software and recurring share increased: Software services were about one-third of first-quarter revenue, and just under half of total revenue is now recurring. Source
  • Diligent joined as one platform: Serve operates sidewalk delivery and hospital robots as one business, and management described the hospital pipeline as growing. Source
  • Physical AI and unified autonomy platform: Management said investments made over the past year are beginning to compound, reinforcing Serve as a multi-domain autonomy platform. Source
  • Gross margin percentage improved: Cost of revenues was $12.0 million against $3.0 million of revenue, giving a gross loss of $9.0 million; management said gross margin percentage improved meaningfully. Source
  • Net loss per share increased: Net loss was $49.0 million, or $0.65 per basic and diluted share, against $34.3 million or $0.46 in the fourth quarter; non-GAAP net loss per share was $0.50. Source
  • Liquidity was $197.4 million: Cash and marketable securities totaled $197.4 million at March 31, 2026, against $260 million at December 31, 2025, per the prior release. Source

“Q1 marks a fundamental shift for Serve. We are leading the development of Physical AI in the real world, operating across multiple physical domains while building towards a unified autonomy platform”

Dr. Ali Kashani, Serve’s Co-founder and CEO

Guidance

AreaPeriodFigureAgainst last quarter
Revenue SourceFull year 2026approximately $26 millionKept
Non-GAAP operating expense SourceFull year 2026$160 to $170 millionKept

What changed from last quarter

  • Guidance kept: 2026 revenue guidance was reaffirmed at approximately $26 million, the level set in the March release. Source
  • Guidance kept: 2026 Non-GAAP operating expense guidance was reaffirmed at $160 to $170 million. Source
  • New: Serve reports one business spanning sidewalk delivery and healthcare robots, following the Diligent Robotics acquisition. Source
  • New: Management said focus moved from adding robots to raising revenue per robot. Source
  • New: The company describes itself as an autonomy and robotics company; the prior release described it as an autonomous sidewalk delivery company. Source

Revenue growth and mix

  • Revenue grew 238% sequentially: Revenue was $3.0 million, up 238% from $882 thousand in the fourth quarter and 578% from $440 thousand a year earlier, with growth across offerings. Source
  • Software and recurring share increased: Software services were about one-third of first-quarter revenue, and just under half of total revenue is now recurring. Source
  • Fleet services revenue rose to $2.0 million: Fleet services revenue was $1.96 million, up from $648 thousand in the fourth quarter and $211 thousand a year earlier. Source
  • Software services revenue more than quadrupled: Software services revenue was $1.03 million, up from $234 thousand in the fourth quarter and $229 thousand a year earlier. Source

Healthcare, footprint and deliveries

  • Diligent joined as one platform: Serve operates sidewalk delivery and hospital robots as one business, and management described the hospital pipeline as growing. Source
  • Footprint reached 44 cities: Serve is active in 44 cities across 14 states, from new market launches, hospital network additions and expansion in existing markets. Source
  • Nearing two million cumulative deliveries: The combined indoor and outdoor fleet is nearing 2 million cumulative deliveries, which management cited as showing scale and operational maturity. Source

“Serve is beginning to convert scale into a stronger financial model”

Brian Read, CFO of Serve

Strategy and fleet productivity

  • Physical AI and unified autonomy platform: Management said investments made over the past year are beginning to compound, reinforcing Serve as a multi-domain autonomy platform. Source
  • Focus moved to revenue per robot: With the fleet largely deployed, management said focus shifted from adding robots to raising revenue per robot. Source
  • Daily active robots and hours rose: Daily active robots rose 48% and daily supply hours rose 54% from the fourth quarter, per the company's supplemental metrics. Source

Operating expenses

  • Research and G&A expenses rose: Total operating expenses were $42.8 million, against $33.6 million in the fourth quarter, with research and development at $19.0 million. Source
  • Acquisition costs rose to $1.8 million: Acquisition related expenses were $1.8 million, up from $743 thousand in the fourth quarter, and are excluded from non-GAAP figures. Source
  • Non-GAAP operating expenses reached $31.8 million: Non-GAAP operating expenses were $31.8 million, against $24.6 million in the fourth quarter, excluding stock-based compensation, amortization and acquisition costs. Source

“We remain focused on increasing revenue per robot and per operating hour, driving operating leverage, and building a more durable recurring revenue base, supported by a strong balance sheet”

Brian Read, CFO of Serve

Gross loss and net loss

  • Gross margin percentage improved: Cost of revenues was $12.0 million against $3.0 million of revenue, giving a gross loss of $9.0 million; management said gross margin percentage improved meaningfully. Source
  • Net loss per share increased: Net loss was $49.0 million, or $0.65 per basic and diluted share, against $34.3 million or $0.46 in the fourth quarter; non-GAAP net loss per share was $0.50. Source
  • Adjusted EBITDA loss increased: Adjusted EBITDA loss was $36.3 million, against $28.0 million in the fourth quarter. Source

Cash, liquidity and capital

  • Liquidity was $197.4 million: Cash and marketable securities totaled $197.4 million at March 31, 2026, against $260 million at December 31, 2025, per the prior release. Source
  • Operating cash outflow increased: Net cash used in operating activities was $41.4 million, compared with $9.5 million in the first quarter of 2025. Source
  • Acquisitions and equipment spending: Acquisitions, net of cash acquired, used $21.4 million, and purchases of property and equipment used $1.4 million in the quarter. Source
  • About 76 million shares outstanding: About 76 million common shares were outstanding at March 31, 2026, and stock issued under the 2025 Equity Distribution Agreement raised $1.5 million net. Source

Coming up, as management said on 7 May 2026

  • Focus on revenue per robot: Management said it remains focused on increasing revenue per robot and per operating hour, and on driving operating leverage. Source
  • Healthcare deployments keep expanding: Management referred to continued expansion of healthcare deployments and a growing hospital pipeline. Source

Figures management reported

FigureReported
Daily Active Robots Source812
Daily Supply Hours Source10,295
Robots deployed Sourceapproximately 2,000
Footprint Source44 cities in 14 states
Cumulative deliveries Sourcenearing 2 million
Restaurants supported Sourcemore than 4,000

Earlier plans management reported on

  • Ahead: Management said Q1 revenue scaled ahead of plan. Source
  • On track: Management said the Diligent Robotics integration remains on plan. Source
  • On track: Management said that three months into 2026 Serve is executing against the plan it laid out. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.