greeksoup/ stock research

Rollins Inc.: Q2 FY2026 earnings call

What management said about Q2 FY2026, from the documents filed with the SEC on 22 July 2026: press release. The quarter’s numbers.

Key takeaways

  • Revenue rose 7.9%, organic 5.7%: Revenue was $1,078.6 million, up 7.9%. Organic revenue rose 5.7%. Acquisitions added $21.8 million of quarterly revenue. Source
  • Operating margin fell 110 basis points: Operating income was $201.4 million, up 1.5%. Operating margin was 18.7%. Adjusted operating income was $209.9 million, up 2.0%, at a 19.5% adjusted margin. Source
  • Consumer-initiated lead volume declined: Management said brands reliant on search, digital media and inbound calls grew more slowly, as lead volume declined during the quarter. Source
  • Demand softened during the quarter: Management said demand trends softened during the quarter, while the cost structure stayed set for a stronger growth environment entering peak season. Source
  • Employee costs rose to 30.5% of revenue: Employee expenses were 30.5% of revenue, compared with 29.8% a year earlier. Employee expenses are the largest cost-of-services line. Source
  • Free cash flow fell 1.2%: Free cash flow was $166.1 million, down 1.2%, with free cash flow conversion at 115.4%. Six-month free cash flow was $277.3 million, down 10.0%. Source
  • Short-term debt rose to $215.9 million: Short-term debt was $215.9 million at June 30, 2026, up from $123.7 million at December 31, 2025. Long-term debt was $487.1 million. Source

“Our second quarter results fell short of our expectations due to slower growth in parts of our residential pest control business”

Jerry Gahlhoff, Jr., President and Chief Executive Officer

What changed from last quarter

  • New: Management said it implemented organizational and operational changes to improve local execution, strengthen accountability and align resources with current demand conditions, while continuing investment in long-term growth areas. Source
  • New: Will Harkins is named Executive Vice President and Chief Financial Officer. The first-quarter release named Kenneth Krause in the same role. Source
  • New: Adjusted measures now also exclude fair value adjustments to contingent consideration from the Romex Pest Control acquisition. The first-quarter release listed only Fox Pest Control and Saela Pest Control. Source

Results and growth drivers

  • Revenue rose 7.9%, organic 5.7%: Revenue was $1,078.6 million, up 7.9%. Organic revenue rose 5.7%. Acquisitions added $21.8 million of quarterly revenue. Source
  • Operating margin fell 110 basis points: Operating income was $201.4 million, up 1.5%. Operating margin was 18.7%. Adjusted operating income was $209.9 million, up 2.0%, at a 19.5% adjusted margin. Source
  • Diluted EPS rose to $0.30: EPS was $0.30 against $0.29, up 3.4%. Adjusted EPS was $0.32, up 6.7%. Net income was $143.9 million, up 1.7%. Source

Segments and service lines

  • Residential organic growth was 3.6%: Residential revenue was $485.8 million, up 6.6%. Organic residential revenue rose 3.6%. Acquisitions contributed $14.0 million of residential revenue. Source
  • Commercial organic growth was 7.2%: Commercial revenue was $347.9 million, up 8.6%. Organic commercial revenue rose 7.2%. Acquisitions contributed $4.5 million of commercial revenue. Source
  • Termite and ancillary grew 10.5%: Termite and ancillary revenue was $234.2 million, up 10.5%. Organic revenue in this line rose 8.9%. Source
  • Franchise and other revenue declined: Franchise and other revenue was $10.7 million, down 7.4% from $11.5 million a year earlier. Source

“Despite near-term challenges, our balance sheet remains strong, cash flow generation is healthy, and we have significant flexibility”

Will Harkins, Executive Vice President and Chief Financial Officer

Demand and lead volume

  • Consumer-initiated lead volume declined: Management said brands reliant on search, digital media and inbound calls grew more slowly, as lead volume declined during the quarter. Source
  • Relationship channels grew organically: Management said home builder and door-to-door sales delivered organic growth in the quarter, which it cited as support for its diversified multi-brand approach. Source
  • Demand softened during the quarter: Management said demand trends softened during the quarter, while the cost structure stayed set for a stronger growth environment entering peak season. Source

Costs and margins

  • Gross margin fell 100 basis points: Gross profit margin, exclusive of depreciation and amortization, was 52.8% against 53.8%. Gross profit rose 6.0% to $569.9 million. Source
  • Employee costs rose to 30.5% of revenue: Employee expenses were 30.5% of revenue, compared with 29.8% a year earlier. Employee expenses are the largest cost-of-services line. Source
  • Selling and fleet costs rose slightly: Selling and marketing expenses were 14.1% of revenue against 14.0%. Fleet expenses were 4.4% against 4.2%. Adjusted SG&A was 30.9% of revenue against 30.7%. Source
  • Insurance and claims eased as a share: Insurance and claims within cost of services were 2.0% of revenue, against 2.1% a year earlier. Source

“lead volume improved toward the end of June and has maintained this momentum through the first few weeks of July”

Jerry Gahlhoff, Jr., President and Chief Executive Officer

Cash flow and capital returns

  • Free cash flow fell 1.2%: Free cash flow was $166.1 million, down 1.2%, with free cash flow conversion at 115.4%. Six-month free cash flow was $277.3 million, down 10.0%. Source
  • Operating cash flow fell 1.5%: Operating cash flow was $172.5 million, down 1.5%. The six-month figure was $290.9 million, down 9.7%. Source
  • Dividends and buybacks rose: Dividends paid were $88.1 million, at $0.1825 per share against $0.1650. Common stock repurchases were $20.5 million, against $0.3 million a year earlier. Source
  • Acquisition spend was $116.8 million: Acquisitions, net of cash acquired, totaled $116.8 million in the quarter. Capital expenditures were $6.4 million. Source

Balance sheet and leverage

  • Short-term debt rose to $215.9 million: Short-term debt was $215.9 million at June 30, 2026, up from $123.7 million at December 31, 2025. Long-term debt was $487.1 million. Source
  • Leverage ratio rose to 1.0x: The leverage ratio was 1.0x at June 30, 2026, against 0.9x at December 31, 2025. Cash and cash equivalents were $109.1 million. Source

Management and organization

  • Local execution changes implemented: Management said it implemented organizational and operational changes to improve local execution and accountability, and to align resources with demand conditions. Source
  • Investment in growth areas continues: Management said it continues investing in areas it described as driving long-term growth, alongside the operational changes. Source
  • New CFO gave balance sheet comment: Will Harkins, Executive Vice President and Chief Financial Officer, gave the quarter's balance sheet and capital allocation commentary. Source

Figures management reported

FigureReported
Customers Sourcemore than 2.8 million
Locations Sourcemore than 850

Risks management discussed

  • Demand: Management said it remains cautious about near-term demand trends, and that lead volume in consumer-initiated channels declined during the quarter. Source
  • Operational: Management said the cost structure stayed positioned for a stronger growth environment than the one that developed in the quarter. Source

Earlier plans management reported on

  • Missed: Management said quarterly margin performance was below its expectations. The first-quarter release had anticipated improving profitability in underlying operations entering peak season. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.