greeksoup/ stock research

RingCentral, Inc.: Q2 FY2026 earnings call

What management said about Q2 FY2026, from the documents filed with the SEC on 23 July 2026: press release. Guidance figures: 6 raised, 5 new. The quarter’s numbers.

Key takeaways

  • Paid AI product adoption doubled year-over-year: Customers using at least one paid AI product represent 13% of ARR, compared to over 10% in first quarter, continuing the pattern of doubling adoption annually. Source
  • Positioned as agentic voice AI leader: Management accelerating transformation into Agentic Voice AI leader by leveraging global voice network, rich customer interaction data, and ability to orchestrate AI and human agents. Source
  • Total revenue grew 5.9% year-over-year: Total revenue reached $657 million in Q2, up from $620 million in Q2 2025, representing 5.9% year-over-year growth driven by subscription revenue increases. Source
  • Subscriptions revenue reached $634 million: Subscriptions revenue of $634 million, up 5.8% year-over-year and representing 96% of total revenue, indicating strong recurring revenue base. Source
  • GAAP operating margin improved to 7.7%: GAAP operating margin expanded to 7.7% from 6.0% in prior year quarter, driven by operating leverage and improved cost structure. Source
  • Non-GAAP operating margin reached 23.4%: Non-GAAP operating margin of 23.4%, up 90 basis points year-over-year to 23.4% from 22.6%, reflecting operational efficiency gains. Source
  • Free cash flow grew 24.8% year-over-year: Free cash flow increased to $180 million, up 24.8% from $144 million in Q2 2025, at 27.4% of revenue demonstrating high-quality cash conversion. Source
  • Quarterly dividend increased 67% to $0.125 per share: Board approved increase to quarterly dividend from $0.075 to $0.125 per share, payable August 20, 2026, reflecting confidence in business and cash generation. Source
  • Revenue guidance raised for full year: Company raised full-year revenue guidance with subscriptions revenue of $2.550-$2.561 billion and total revenue of $2.635-$2.646 billion. Source
  • Operating margin guidance raised: GAAP operating margin raised to 9.0%-9.7% and non-GAAP operating margin to 23.6%-24.0% for full year 2026. Source

“We delivered another strong quarter, exceeding the high end of guidance across all key metrics while accelerating our transformation into an Agentic Voice AI leader.”

Vlad Shmunis, Founder, Chairman and CEO

Guidance

AreaPeriodFigureAgainst last quarter
Subscriptions revenue Sourcethird quarter 2026$643 to $649 millionNew
Total revenue Sourcethird quarter 2026$664 to $670 millionNew
GAAP operating margin Sourcethird quarter 20267.2% to 8.6%New
Non-GAAP operating margin Sourcethird quarter 202623.5% to 24.0%New
Non-GAAP EPS Sourcethird quarter 2026$1.25 to $1.30New
Subscriptions revenue Sourcefull year 2026$2.550 to $2.561 billionRaised from $2.54 to $2.56 billion
Total revenue Sourcefull year 2026$2.635 to $2.646 billionRaised from $2.62 to $2.64 billion
GAAP operating margin Sourcefull year 20269.0% to 9.7%Raised from 8.9% to 9.6%
Non-GAAP operating margin Sourcefull year 202623.6% to 24.0%Raised from 23.3% to 23.7%
Non-GAAP EPS Sourcefull year 2026$4.96 to $5.10Raised from $4.85 to $5.01
Free cash flow Sourcefull year 2026$615 to $625 millionRaised from $590 to $605 million

What changed from last quarter

  • Guidance raised: Full-year subscriptions revenue guidance raised to $2.550-$2.561 billion from $2.54-$2.56 billion. Source
  • Guidance raised: Full-year total revenue guidance raised to $2.635-$2.646 billion from $2.62-$2.64 billion. Source
  • Guidance raised: Full-year GAAP operating margin guidance raised to 9.0%-9.7% from 8.9%-9.6%. Source
  • Guidance raised: Full-year non-GAAP operating margin guidance raised to 23.6%-24.0% from 23.3%-23.7%. Source
  • Guidance raised: Full-year non-GAAP EPS guidance raised to $4.96-$5.10 from $4.85-$5.01. Source
  • Guidance raised: Full-year free cash flow guidance raised to $615-$625 million from $590-$605 million. Source
  • New: Board approved 67% increase to quarterly dividend from $0.075 to $0.125 per share. Source
  • New: ARR from customers utilizing paid AI products increased to 13% from over 10%, continuing doubling trajectory year-over-year. Source

AI customer adoption and platform momentum

  • Paid AI product adoption doubled year-over-year: Customers using at least one paid AI product represent 13% of ARR, compared to over 10% in first quarter, continuing the pattern of doubling adoption annually. Source
  • Positioned as agentic voice AI leader: Management accelerating transformation into Agentic Voice AI leader by leveraging global voice network, rich customer interaction data, and ability to orchestrate AI and human agents. Source
  • CEO emphasizes AI portfolio value: CEO stated AI product momentum reflects growing value of AI portfolio, with customers deploying platform for customer engagement across voice and digital modalities. Source

Financial performance and revenue growth

  • Total revenue grew 5.9% year-over-year: Total revenue reached $657 million in Q2, up from $620 million in Q2 2025, representing 5.9% year-over-year growth driven by subscription revenue increases. Source
  • Subscriptions revenue reached $634 million: Subscriptions revenue of $634 million, up 5.8% year-over-year and representing 96% of total revenue, indicating strong recurring revenue base. Source
  • Results exceeded guidance across all metrics: Company exceeded high end of guidance across all key metrics in second quarter, demonstrating execution strength and ability to forecast accurately. Source

“Customers using at least one paid AI product now represent approximately 13% of ARR, having doubled year-over-year. This is a reflection of the growing value of our AI portfolio.”

Vlad Shmunis, Founder, Chairman and CEO

Operating margin expansion and efficiency

  • GAAP operating margin improved to 7.7%: GAAP operating margin expanded to 7.7% from 6.0% in prior year quarter, driven by operating leverage and improved cost structure. Source
  • Non-GAAP operating margin reached 23.4%: Non-GAAP operating margin of 23.4%, up 90 basis points year-over-year to 23.4% from 22.6%, reflecting operational efficiency gains. Source
  • Stock-based compensation as percentage of revenue declined: Stock-based compensation expense reduced by 150 basis points as percentage of revenue year-over-year, contributing to margin improvement. Source
  • Adjusted EBITDA margin at 26.9%: Adjusted EBITDA margin reached 26.9% of revenue, up from 26.0% in prior year, reflecting strong underlying cash generation and operational performance. Source

Cash generation and capital returns

  • Operating cash flow increased 23.3% year-over-year: Net cash from operating activities reached $206 million, up 23.3% from $167 million in prior year quarter, representing 31.4% of revenue. Source
  • Free cash flow grew 24.8% year-over-year: Free cash flow increased to $180 million, up 24.8% from $144 million in Q2 2025, at 27.4% of revenue demonstrating high-quality cash conversion. Source
  • Quarterly dividend increased 67% to $0.125 per share: Board approved increase to quarterly dividend from $0.075 to $0.125 per share, payable August 20, 2026, reflecting confidence in business and cash generation. Source
  • Repurchased 2.2 million shares for $94 million: Company repurchased approximately 2.2 million shares for $94 million in Q2, with $326 million remaining under authorization. Source

“RingCentral is in a unique position, with a strong recurring core business, a widening moat, increasing momentum from AI-led products, and a financial profile that continues to strengthen.”

Vaibhav Agarwal, CFO

Product innovation and customer engagement capabilities

  • AIR Pro expanded with agentic AI capabilities: Expanded AIR Pro with agentic AI in RingCX including native AI agents embedded in workflows, autonomous outbound outreach, and intelligent handoffs to live agents. Source
  • AVA enhanced with workflow builder and analytics: Enhanced AVA with AI-powered Workflow Builder enabling users to create RingCX workflows using natural language and retrieve operational insights through simple prompts. Source
  • RingWEM advanced with live screen monitoring: Advanced RingWEM with Live Screen Monitoring giving supervisors real-time visibility into agent interactions and ability to coach live, improving quality and compliance. Source

Industry recognition and competitive positioning

  • Named to TIME's America's Best Companies 2026: RingCentral recognized by TIME magazine in collaboration with Statista for excellence in employee satisfaction, financial performance, and sustainability transparency. Source

Full year 2026 guidance raised

  • Revenue guidance raised for full year: Company raised full-year revenue guidance with subscriptions revenue of $2.550-$2.561 billion and total revenue of $2.635-$2.646 billion. Source
  • Operating margin guidance raised: GAAP operating margin raised to 9.0%-9.7% and non-GAAP operating margin to 23.6%-24.0% for full year 2026. Source

Figures management reported

FigureReported
Paid AI product ARR as percentage of total ARR Source13% (doubled year-over-year)
Subscription revenue as percentage of total revenue Source96%

Earlier plans management reported on

  • Exceeded in Q2, guidance raised: Company generated $180 million free cash flow in Q2 and raised full-year free cash flow guidance. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.