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RingCentral, Inc.: Q4 FY2025 earnings call

What management said about Q4 FY2025, from the documents filed with the SEC on 19 February 2026: press release. Guidance figures: 18 new. The quarter’s numbers.

Key takeaways

  • Revenue rose 5% to $2.5 billion: Full-year total revenue was $2.515 billion, up 5%, with subscriptions revenue of $2.427 billion up 6% and making up over 95% of revenue. Source
  • AI customers' ARR nearing 10% share: ARR from customers using at least one monetized AI product more than doubled year over year and is approaching 10% of total ARR. Source
  • Non-GAAP operating margin reached 22.8%: Fourth-quarter non-GAAP operating margin was 22.8%, against 21.3% a year earlier, while GAAP operating margin was 6.6%, compared to 2.5%. Source
  • Non-GAAP EPS reached $4.36 for year: Diluted non-GAAP EPS was $1.18 in the quarter and $4.36 for 2025, both on a 22.5% non-GAAP tax rate; 2024 comparisons were $0.98 and $3.70. Source
  • Free cash flow reached record $530 million: Full-year free cash flow was $530 million, or 21.1% of revenue, against $403 million; management highlighted record free cash flow and FCF per share. Source
  • Quarterly dividend started at $0.075: The board declared a $0.075 quarterly dividend per share, payable March 16, 2026, and the company intends to pay quarterly going forward, subject to conditions. Source
  • Free cash flow planned at $580 to $600 million: Free cash flow for 2026 is planned at approximately $580 to $600 million, growth of about 11% at the midpoint, with capitalized expenditures of $90 to $95 million. Source

“AI is proving to be a strong tailwind, with ARR from customers who utilize at least one of our monetized AI products more than doubling year over year and now approaching 10% of our overall ARR.”

Vlad Shmunis, founder and CEO of RingCentral

Guidance

AreaPeriodFigureAgainst last quarter
Subscriptions revenue Sourcefirst quarter 2026$620 to $625 millionNew
Total revenue Sourcefirst quarter 2026$640 to $645 millionNew
GAAP operating margin Sourcefirst quarter 20267.1% to 8.2%New
Non-GAAP operating margin Sourcefirst quarter 202622.8% to 22.9%New
Non-GAAP EPS Sourcefirst quarter 2026$1.16 to $1.19 on 87.0 to 87.5 million fully diluted sharesNew
Share-based compensation Sourcefirst quarter 2026$60 to $65 millionNew
Subscriptions revenue growth Sourcefiscal 2026approximately 4.5% to 5.5% year-over-yearNew
Total revenue growth Sourcefiscal 2026approximately 4% to 5% year-over-yearNew
GAAP operating margin Sourcefiscal 20268.6% to 9.6%New
Non-GAAP operating margin Sourcefiscal 2026approximately 23.0% to 23.5%New
Non-GAAP EPS Sourcefiscal 2026$4.76 to $4.97 based on 86.5 to 87.0 million fully diluted sharesNew
Share-based compensation Sourcefiscal 2026$240 to $250 millionNew
Free cash flow Sourcefiscal 2026approximately of $580 to $600 millionNew
GAAP net cash from operating activities Sourcefiscal 2026$675 (low) and $690 (high) millionNew
Capitalized expenditures Sourcefiscal 2026(95) and (90) million, as listedNew
Projected non-GAAP tax rate Sourcefiscal 202622.5%New
GAAP operating margin target Sourcenext three to four years20%New
Gross debt Sourceend of 2026$1 billionNew

What changed from last quarter

  • New guidance: First quarterly guidance for 2026 issued, covering the first quarter 2026 ranges. Source
  • New guidance: Full-year 2026 guidance issued, including revenue growth, margins, EPS, share-based compensation and free cash flow ranges. Source
  • New: Quarterly cash dividend initiated at $0.075 per share, described as the company's first ever dividend. Source
  • New: Share repurchase authorization increased to $500 million. Source
  • New: Mahmoud ElAssir appointed to the board of directors. Source
  • New: Integration with OpenAI announced for enterprise voice AI. Source
  • New: Partnership with TELUS expanded to add AI capabilities to TELUS Business Connect. Source

Results and growth drivers

  • Revenue rose 5% to $2.5 billion: Full-year total revenue was $2.515 billion, up 5%, with subscriptions revenue of $2.427 billion up 6% and making up over 95% of revenue. Source
  • Subscriptions carried the quarter: Fourth-quarter total revenue was $644 million, up 5%; other revenue fell to $21.8 million from $24.8 million a year earlier. Source
  • GAAP operating income turned positive: GAAP operating income was $121 million for 2025, against $3 million in 2024; non-GAAP operating income was $566 million, or 22.5% of revenue. Source

Products and customers

  • AI products reached $100 million ARR: New AI-led products reached $100 million in ARR; AI Receptionist serves more than 8,000 customers, up 44% sequentially. Source
  • AI customers' ARR nearing 10% share: ARR from customers using at least one monetized AI product more than doubled year over year and is approaching 10% of total ARR. Source
  • OpenAI and TELUS partnerships expanded: The company integrated its platform with OpenAI frontier models, including GPT-5.2, and expanded its TELUS partnership to add AI to TELUS Business Connect. Source
  • Analyst rankings cited for contact center: The company cited an IDC MarketScape leader rating for AI-enabled contact center workforce engagement and a Metrigy UCaaS ranking with the highest customer sentiment score. Source

“Our 2025 results reflect disciplined execution across growth, profitability, and capital allocation.”

Vaibhav Agarwal, Chief Financial Officer of RingCentral

Costs and margins

  • Non-GAAP operating margin reached 22.8%: Fourth-quarter non-GAAP operating margin was 22.8%, against 21.3% a year earlier, while GAAP operating margin was 6.6%, compared to 2.5%. Source
  • Stock-based compensation fell as share of revenue: Stock-based compensation was $276 million for 2025 in the operating reconciliation, against $347 million in 2024; the quarterly ratio to revenue fell. Source
  • Other gross margin more negative: Non-GAAP other gross margin was negative 10.6% in the quarter versus negative 3.4% a year earlier; non-GAAP subscriptions gross margin was 80.4% versus 80.7%. Source
  • Sales and marketing ratio improved: Non-GAAP sales and marketing was 37.9% of revenue in the quarter, against 39.2% a year earlier; the full-year amount was $952 million. Source

Earnings per share

  • GAAP EPS rose to $0.26: GAAP diluted EPS was $0.26 in the quarter, compared with a loss of $0.08 a year earlier; full-year GAAP diluted EPS was $0.48 against a loss of $0.63. Source
  • Non-GAAP EPS reached $4.36 for year: Diluted non-GAAP EPS was $1.18 in the quarter and $4.36 for 2025, both on a 22.5% non-GAAP tax rate; 2024 comparisons were $0.98 and $3.70. Source
  • Adjusted EBITDA margin at 26.2%: Adjusted EBITDA was $169 million, or 26.2% of revenue, in the quarter; full-year adjusted EBITDA was $653 million, or 26.0% of revenue. Source

“We are targeting 20% GAAP operating margins over the next three to four years while further reducing stock-based compensation to drive EPS and free cash flow per share growth.”

Vaibhav Agarwal, Chief Financial Officer of RingCentral

Cash flow and shareholder returns

  • Free cash flow reached record $530 million: Full-year free cash flow was $530 million, or 21.1% of revenue, against $403 million; management highlighted record free cash flow and FCF per share. Source
  • Operating cash flow a record $617 million: Operating cash flow was $617 million for 2025, up from $483 million; fourth-quarter operating cash flow was $149 million, up 12.0%. Source
  • Quarterly dividend started at $0.075: The board declared a $0.075 quarterly dividend per share, payable March 16, 2026, and the company intends to pay quarterly going forward, subject to conditions. Source
  • Buybacks continued in fourth quarter: The company repurchased about 5 million shares for $135 million in the quarter and $334 million for the year, with the authorization raised to $500 million. Source

Balance sheet and debt

  • Net leverage lowered to 1.7x: Management said net leverage fell to 1.7x during 2025; year-end cash and equivalents were $133 million, against $243 million a year earlier. Source
  • Convertible notes and term loan repaid: The cash flow statement shows $161 million paid to settle convertible notes, $68 million of term loan principal and $54 million of senior notes repurchased in 2025. Source
  • Debt split between current and long-term: At December 31, 2025, current portion of long-term debt was $624 million and long-term debt was $630 million, against $181 million and $1.35 billion a year earlier. Source

Strategy, board and partnerships

  • Investment in durable growth continues: Management said it remains committed to investing in durable growth through innovation while improving GAAP and non-GAAP profitability and free cash flow. Source
  • Platform scale behind innovation spend: Management said the company invests over $250 million in innovation annually on a scaled, cloud-native, real-time communications platform. Source
  • UnitedHealth technology executive joins board: Mahmoud ElAssir, SVP and CTO at UnitedHealth Group, joined the board; he oversees more than 8,000 technologists at that company. Source

2026 plan and guidance

  • Subscriptions growth set at 4.5% to 5.5%: For fiscal 2026, subscriptions revenue growth is set at approximately 4.5% to 5.5% and total revenue growth at approximately 4% to 5%, both year over year. Source
  • Free cash flow planned at $580 to $600 million: Free cash flow for 2026 is planned at approximately $580 to $600 million, growth of about 11% at the midpoint, with capitalized expenditures of $90 to $95 million. Source
  • First-quarter revenue and EPS ranges set: First-quarter 2026 total revenue is set at $640 to $645 million and non-GAAP EPS at $1.16 to $1.19 on 87.0 to 87.5 million diluted shares. Source

Coming up, as management said on 19 February 2026

  • Quarterly dividend to continue: The company intends to pay the cash dividend on a quarterly basis going forward, subject to market conditions and board approval. Source

In management's words

“We’re confident in the future of our business, and are excited to initiate our first ever dividend while increasing our share repurchase authorization to $500 million.”

Vlad Shmunis, founder and CEO of RingCentral

Risks management discussed

  • External: Intercompany remeasurement gain or loss depends on exchange rates, which management says are difficult to predict, so GAAP EPS is not guided. Source

Earlier plans management reported on

  • Not stated: Management is targeting a 20% GAAP operating margin over the next three to four years. Source
  • Not stated: Management said deleveraging continues with an eye toward an investment-grade profile in the near term. Source
  • Met: The prior release said the AI-led portfolio was approaching $100 million ARR; this release says it achieved $100 million. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.