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Portillo's Inc.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 5 November 2026: press release. Guidance figures: 1 raised, 3 narrowed, 5 new, 1 kept. The quarter’s numbers.

Key takeaways

  • Revenue rose 7.0% to $194.1 million: Revenue was $194.1 million, up $12.6 million or 7.0%. Restaurants outside the comparable base contributed $10.3 million of the increase. Source
  • Same-restaurant sales up 1.4%: Same-restaurant sales rose 1.4%, or $2.4 million. The comparable base had 87 restaurants, against 76 a year earlier. Source
  • Operating and net income increased: Operating income was $11.8 million, up $6.3 million. Lower pre-opening costs and no repeat of a prior-year Barnelli’s impairment contributed; net income was $4.8 million. Source
  • Adjusted EBITDA up 23.7%: Adjusted EBITDA was $26.5 million, up $5.1 million, with a 13.6% margin against 11.8% a year earlier. Source
  • Restaurant-level margin rose to 20.7%: Restaurant-level adjusted EBITDA was $40.1 million, up 9.3%, at a 20.7% margin against 20.2%. The nine-month margin was 20.5% against 21.6%. Source
  • Transactions down 0.7%: Guest transactions fell 0.7% in the quarter, partly offset by the higher average check. Source
  • Operating cash flow rose: Nine-month operating cash flow was $61.8 million, against $48.7 million. Purchases of property and equipment were $40.1 million, against $58.1 million. Source
  • Three-pillar strategic plan: Strategy rests on Operational Excellence, Integrated Marketing and Disciplined Development, supported by Financial Rigor and Discipline. Source

“We have significant work ahead, and our focus remains on executing consistently and building a foundation for durable profitable growth.”

Brett Patterson, Portillo’s Chief Executive Officer

Guidance

AreaPeriodFigureAgainst last quarter
Revenue Sourcefiscal 2026$768-$773 millionNew
Restaurant-level adjusted EBITDA margin Sourcefiscal 202620.0% to 20.5%Narrowed, low end up from 19.5% to 20.5%
General and administrative expenses Sourcefiscal 2026$80-$82 millionNarrowed, low end up from $78-$82 million
Adjusted EBITDA Sourcefiscal 2026$98-$101 millionRaised from $92-$96 million
Capital expenditures Sourcefiscal 2026Approximately $55 millionNarrowed, top end cut from $55-$60 million
New units Sourcefiscal 20268 new unitsKept
Annual same-restaurant sales Sourceannual, under the strategic plan2% to 3%New
New restaurant growth and margins Sourcenext three yearsHigh-single-digit percentageNew
New restaurant cash-on-cash returns Sourcerestaurants opened beginning 2028Greater than 20%New
2028 prototype size Source2028 prototypeapproximately 4,600 square feetNew

What changed from last quarter

  • Guidance raised: Full-year Adjusted EBITDA range raised to $98-$101 million from $92-$96 million. Source
  • Guidance raised: Restaurant-level adjusted EBITDA margin range now 20.0% to 20.5%, from 19.5% to 20.5%. Source
  • Guidance raised: General and administrative expense range narrowed to $80-$82 million from $78-$82 million. Source
  • Guidance lowered: Labor inflation now expected in the low single digit range, previously 3% to 3.5%. Source
  • Guidance lowered: Capital expenditures target now approximately $55 million, previously $55-$60 million. Source
  • New guidance: Full-year revenue range of $768-$773 million added; the prior target showed N/A. Source
  • Guidance kept: Commodity inflation kept at mid single digit. Source
  • New: Strategic plan introduced, built on three pillars and a financial framework. Source
  • New: Planned closure of underperforming restaurants outside Chicagoland, mostly in fiscal Q4 2026. Source
  • New: Future real estate agreements that lacked sufficient return potential were exited. Source
  • New: New site-selection standard: sites advance only after meeting cash-on-cash return targets and reviews. Source
  • New: New 2028 prototype of about 4,600 square feet on about 1.5 acres. Source
  • New: A new Executive Chef added to oversee menu strategy and core-menu quality. Source
  • New: Full assessment of the Portillo’s Perks loyalty program begun. Source

Results and growth drivers

  • Revenue rose 7.0% to $194.1 million: Revenue was $194.1 million, up $12.6 million or 7.0%. Restaurants outside the comparable base contributed $10.3 million of the increase. Source
  • Same-restaurant sales up 1.4%: Same-restaurant sales rose 1.4%, or $2.4 million. The comparable base had 87 restaurants, against 76 a year earlier. Source
  • Operating and net income increased: Operating income was $11.8 million, up $6.3 million. Lower pre-opening costs and no repeat of a prior-year Barnelli’s impairment contributed; net income was $4.8 million. Source
  • Adjusted EBITDA up 23.7%: Adjusted EBITDA was $26.5 million, up $5.1 million, with a 13.6% margin against 11.8% a year earlier. Source
  • Diluted EPS of $0.06: Diluted EPS was $0.06 against $0.02 a year earlier. Nine-month diluted EPS was $0.15 against $0.19. Source

Restaurant base and openings

  • Seven openings in three quarters: Seven restaurants opened in the first three quarters of fiscal 2026, bringing the total to 109, including one C&O restaurant of which Portillo’s owns 50%. The total was 98 a year earlier. Source
  • All seven openings in Texas: The seven openings this year were in Texas, including the Dallas-Fort Worth International Airport location opened in May. Source
  • Comparable base grew to 87: The comparable base is restaurants open at least 24 full fiscal periods. It had 87 restaurants this quarter and 76 a year earlier. Source

“Our strategy is centered on running great restaurants, leveraging integrated marketing and pursuing disciplined development, all underpinned by a financial framework that guides decisions”

Brett Patterson, Portillo’s Chief Executive Officer

Menu, guests and marketing

  • Menu prices lifted average check: Certain menu prices rose about 2.1%, which drove the higher average check. Source
  • Two millennial audiences prioritized: Brand positioning and media work will target two millennial audiences identified in the research, which management views as meaningful growth potential. Source
  • Loyalty program under full review: A full assessment of Portillo’s Perks aims to simplify the program, raise engagement and increase visit frequency. Source
  • Core menu and innovation focus: A new Executive Chef will oversee menu strategy, core-menu quality and an innovation pipeline meant to create food news and reasons to visit. Source

Costs, margins and pricing

  • Restaurant-level margin rose to 20.7%: Restaurant-level adjusted EBITDA was $40.1 million, up 9.3%, at a 20.7% margin against 20.2%. The nine-month margin was 20.5% against 21.6%. Source
  • Labor cost ratio fell: Labor was 26.0% of revenue in the quarter, against 26.6% a year earlier. Source
  • Occupancy ratio rose: Occupancy was 6.0% of revenue, up from 5.8%. Food, beverage and packaging costs were 34.4%, against 34.5%. Source
  • Dead site costs fell $3.3 million: General and administrative expenses fell $0.3 million to $19.8 million, mainly from lower dead site costs linked to the 2025 strategic reset. Source

“This will improve portfolio quality, strengthen returns on invested capital and reflect our commitment to disciplined growth.”

Brett Patterson, Portillo’s Chief Executive Officer

Demand and guest trends

  • Transactions down 0.7%: Guest transactions fell 0.7% in the quarter, partly offset by the higher average check. Source
  • Nine-month same-restaurant sales flat: Nine-month same-restaurant sales change was flat, against 0.5% a year earlier. Second-quarter same-restaurant sales had decreased 1.2% in the August release. Source
  • Research points to guest connection: Third-party studies found emotional connections with guests in Chicagoland and beyond, which management says underpins the strategy. Source

Capital, cash and returns

  • Operating cash flow rose: Nine-month operating cash flow was $61.8 million, against $48.7 million. Purchases of property and equipment were $40.1 million, against $58.1 million. Source
  • Cash and short-term debt: Cash and restricted cash was $24.8 million at September 27, 2026. Short-term debt was $85.0 million, down from $90.0 million at year-end. Source
  • Debt repayments in the period: Net short-term debt repayments were $5.0 million, and long-term debt payments were $4.7 million, in the nine months. Source
  • Tax receivable payments: Payments under the Tax Receivable Agreement were $7.9 million in the nine months, against $7.7 million a year earlier. Source

Strategy and investment

  • Three-pillar strategic plan: Strategy rests on Operational Excellence, Integrated Marketing and Disciplined Development, supported by Financial Rigor and Discipline. Source
  • Growth in higher-return markets: The Company will prioritize markets with favorable development economics, balancing infill sites with adjacent new markets. Source
  • Technology and equipment investment: Restaurant technology and equipment are being evaluated and invested in to improve reliability, product quality and consistency. Source

People, operations and leadership

  • Leadership team strengthened: Management says it strengthened the leadership team and right-sized the corporate structure over the past nine months. Source
  • Restaurant Support Center cut: Restructuring charges of $1.4 million relate to a workforce reduction at the Restaurant Support Center. Source
  • Field leader spans narrowed: Field leaders now oversee fewer restaurants, with less distance between them, to spend more time in each restaurant. Source
  • Training programs being updated: All hourly and management training programs are being updated, with certified trainers supporting the programs. Source
  • Incentives tied to restaurant results: Incentive compensation is being aligned with sales and profit growth at the restaurant level. Source

Coming up, as management said on 5 November 2026

  • Chicago in-line restaurant in Q4: One more restaurant is planned for fiscal Q4 2026, the second in-line location, in Chicago, Illinois. Source

Risks management discussed

  • Financial: Closures are expected to bring material cash and non-cash charges, mostly in fiscal Q4 2026. Source
  • Demand: Management said one quarter does not establish a trend, so the early progress is not yet a settled pattern. Source

Earlier plans management reported on

  • Ahead: Management said third-quarter results came in ahead of its own expectations. Source
  • Not stated: The August release said a roadmap would be shared soon; this release introduces the strategic plan.

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.