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Neighborhood Intelligence, Inc.: Q2 FY2026 earnings call

What management said about Q2 FY2026, from the documents filed with the SEC on 4 August 2026: press release, letter to shareholders. Guidance figures: 1 new. The quarter’s numbers.

Key takeaways

  • Revenue rose 28% year over year: Net revenue was $361 million, up 28.0%, the second straight quarter of year-over-year growth after nineteen quarters of decline. The prior quarter was $248 million, up 6.9%. Source
  • Active customers and orders both rose: Active customers reached 6.4 million, up 47%, and orders delivered reached 2.8 million, up 117%. The release says both figures include acquired brands. Source
  • Net loss widened to $39 million: Net loss was $39 million, against $19 million a year earlier. The current period includes $21 million of special items, mainly acquisition costs, restructuring, and non-cash store-closure impairments. Source
  • Adjusted EBITDA loss was $12 million: Adjusted EBITDA (non-GAAP) was negative $12 million, compared with negative $8 million a year earlier and negative $8 million in the first quarter. Source
  • Free cash flow was negative $55 million: Six-month free cash flow was negative $54.7 million, against negative $38.1 million a year earlier, with operating cash use of $50.0 million. Source
  • Three pillars organize the business: The company is organized around Omni-Channel Retail, Home Services and Home Ownership, described as one ecosystem serving customers across the homeownership cycle. Source
  • Cost program consolidates onto one platform: The cost work consolidates businesses onto one platform, retires non-performing assets, and removes duplicative third-party services, software agreements, and locations. Source

“Our second quarter results show that the transformation of this business is taking hold,”

Marcus Lemonis, Executive Chairman and Chief Executive Officer

Guidance

AreaPeriodFigureAgainst last quarter
Annualized cost removal Sourcenext twelve monthsmore than $50 millionNew

What changed from last quarter

  • New guidance: New target of more than $50 million of annualized cost removal over twelve months. Source
  • New guidance: New positioning as a mid-to-high EBITDA business in a mid-cycle housing market. Source
  • New: Parent company to be renamed Neighborhood Intelligence, listing moving from NYSE to Nasdaq under ticker NXH, and headquarters relocating to Nashville. Source
  • New: Organization now described as three interconnected pillars; the prior release referred to an Everything Home 3 pillar ecosystem. Source
  • New: The Brand House Collective acquisition closed during the quarter. Source
  • New: The Container Store, Elfa and Closet Works acquisitions closed on July 8, 2026, after quarter end. Source
  • New: Definitive agreements announced to acquire Fathom Holdings in June and F9 Brands in July 2026. Source

Revenue and growth drivers

  • Revenue rose 28% year over year: Net revenue was $361 million, up 28.0%, the second straight quarter of year-over-year growth after nineteen quarters of decline. The prior quarter was $248 million, up 6.9%. Source
  • Base marketplace and acquisition drove growth: Management attributes growth to the base online marketplace, improved assortment, customer experience investments, and the inclusion of The Brand House Collective. Source
  • Active customers and orders both rose: Active customers reached 6.4 million, up 47%, and orders delivered reached 2.8 million, up 117%. The release says both figures include acquired brands. Source
  • Orders per customer rose to 1.79: Orders per active customer rose to 1.79 from 1.32, an increase of 36%, which management links to engagement and conversion. Source

Margins and costs

  • Gross profit rose to $97 million: Gross profit was $97 million, or 26.8% of net revenue, compared with $59 million, or 23.9%, in the first quarter. Source
  • Sales and marketing ratio improved: Sales and marketing expense was $43 million, or 11.9% of net revenue, a 160 basis point improvement year over year. Source
  • Technology and G&A costs rose: Technology and general and administrative expense rose to $82 million from $37 million. Management ties the increase to the expanded physical retail footprint, including store labor, occupancy, distribution, and The Brand House Collective. Source
  • Net loss widened to $39 million: Net loss was $39 million, against $19 million a year earlier. The current period includes $21 million of special items, mainly acquisition costs, restructuring, and non-cash store-closure impairments. Source
  • Adjusted EBITDA loss was $12 million: Adjusted EBITDA (non-GAAP) was negative $12 million, compared with negative $8 million a year earlier and negative $8 million in the first quarter. Source
  • Diluted loss per share $0.53: Diluted net loss per share was $0.53, compared with $0.34 in the prior year period, on 74.3 million weighted diluted shares. Source

“Two quarters is not a victory and we have no intention of treating it as one, but it is hard evidence that the direction of this business has changed.”

Marcus Lemonis, Executive Chairman and Chief Executive Officer

Demand and the housing market

  • Housing turnover below long-run norm: Management cites about four million existing homes changed hands over the past year, against a long-run norm above five million, and assumes a return to normal rather than to peak. Source
  • Owner-occupied base described as growing: Management describes more than eighty-five million owner-occupied homes as a population that grows every year and needs furnishing, maintenance, improvement, and insurance. Source
  • Business built on existing homes: Management says the company is built on that population rather than on new home sales, and operates in neighborhoods where growth justifies the investment. Source

Acquisitions and integration

  • The Brand House Collective closed: The Brand House Collective, owner of Kirkland's and Kirkland's Home, closed during the quarter. Non-cash consideration for it and SFV Services was $95 million. Source
  • Buying in the trough: Management says good assets are inexpensive at this point in the cycle, and it intends to keep buying while that window stays open. Source
  • Acquisition and restructuring costs rose: Acquisition-related costs were $8.7 million and restructuring costs $6.3 million in the quarter, excluded from adjusted EBITDA as special items. Source
  • Store-closure impairments recorded: Non-cash impairments of $5.2 million tied to store-closure decisions were excluded from adjusted EBITDA as special items. Source

“We would not call it cost cutting; we would call it finishing the merger.”

Marcus Lemonis, Executive Chairman and Chief Executive Officer

Cash, balance sheet and returns

  • Cash balance fell to $126 million: Cash, cash equivalents, and restricted cash totaled $126 million at June 30, down from $202 million at December 31, 2025 and $163 million at March 31, 2026. Source
  • Free cash flow was negative $55 million: Six-month free cash flow was negative $54.7 million, against negative $38.1 million a year earlier, with operating cash use of $50.0 million. Source
  • Short- and long-term debt rose: Short-term debt was $23.0 million and long-term debt $13.5 million at June 30, against $15.5 million and none at year-end 2025. The company drew $25.9 million and repaid $18.1 million on its revolving line. Source
  • Notes receivable disbursements of $27.2 million: Disbursements on notes receivable totaled $27.2 million in the first six months, against $5.2 million a year earlier. Source
  • No share repurchases this year: No shares were repurchased in the six months ended June 30, 2026, against $1.3 million in the same period of 2025. Source

Strategy and the three pillars

  • Three pillars organize the business: The company is organized around Omni-Channel Retail, Home Services and Home Ownership, described as one ecosystem serving customers across the homeownership cycle. Source
  • Blockchain and tokenization as capabilities: Blockchain and tokenization, including GrainChain and tZERO, are described as capabilities the company already holds and expects to matter for property ownership. Source

Supply chain and cost base

  • Cost program consolidates onto one platform: The cost work consolidates businesses onto one platform, retires non-performing assets, and removes duplicative third-party services, software agreements, and locations. Source
  • Supply chain is the largest investment: Management calls supply chain the largest and longest of its investments, covering inventory management, procurement, vendor diversification, and regionalized sourcing. Source
  • Inventory turns and sourcing lag: Management says some inventory turns too slowly and brands still source, warehouse and negotiate separately. The stated measure is gross margin return on inventory investment. Source
  • Tuck-in integration to cost less: Management is building an integration process so each tuck-in acquisition costs less than the one before it, and acquired capabilities reach the platform faster. Source

Leadership and culture

  • Leaders joined through acquisitions: Management says many leaders who joined through acquisitions bring entrepreneurial experience and operating discipline, complementing talent already at the company. Source
  • Relocation to Nashville: The Nashville headquarters move is described as reflecting the culture being built and the talent the company intends to attract, since several large businesses already sit there. Source
  • Culture built on accountability: Management describes the culture as embracing accountability, collaboration, innovation, and execution. Source

Reporting basis

  • Adjusted EPS matches diluted this quarter: No equity-method adjustment applies to the second quarter, so adjusted diluted EPS equals diluted EPS at a loss of $0.53 per share. Source
  • Prior periods revised for error corrections: Prior-period columns were revised for immaterial error corrections and for presentation, to conform to the current period. Source
  • Adjusted EBITDA definition: Adjusted EBITDA is defined as net loss before depreciation, stock-based compensation, interest, other income and expense, taxes and special items; the release gives the reconciliation. Source

Coming up, as management said on 4 August 2026

  • Norm customer version later this year: The proprietary agent Norm is being built now, with its first customer-facing version planned for later this year. Source
  • Fathom and F9 Brands deals pending: Definitive agreements to buy Fathom Holdings and F9 Brands are signed; the release gives no closing date for either. Source
  • Revenue growth expected to continue: Management expects continued revenue growth in the base marketplace, and growth in total revenue and active customers, as signed deals close over coming quarters. Source
  • Operating footprint set by year-end: Through the pending closings, the operating footprint the company set out to build is expected to be in place by year-end. Source
  • NXH trading starts August 17: The last day of NYSE trading is August 14, 2026, and the first day of Nasdaq trading under NXH is August 17, 2026. Source

Figures management reported

FigureReported
Average ticket (average order value) Source$129 in Q2 2026, vs $219 in the prior-year quarter; $205 in Q1 2026
Gross margin Source26.8% (Q1 2026: 23.9%)
Inventory Source$52.2 million at June 30, 2026; $5.2 million at December 31, 2025
Store openings and closings SourceNot stated; store-closure impairments of $5.2 million

Risks management discussed

  • Operational: Integration, technology transformation, and process redesign are described as demanding exceptional execution. Source
  • Operational: Management says supply chain execution is not yet sharp enough and treats the gap as one that responds to attention and money. Source
  • Financial: Timing of closings and sourcing commitments is uneven, so management keeps flexibility over when and how it funds the work. Source
  • Regulatory: Use of customer and business data is subject to customer choice, privacy and consumer-protection rules, and contractual and licensing limits. Source
  • Demand: Home transaction volume is cyclical; management frames the installed base of owner-occupied homes as the more stable driver. Source

Earlier plans management reported on

  • Met: The acquisition announced in the prior quarter's release closed on July 8, 2026. Source
  • Not stated: The prior-quarter release referred to continuing cost reduction; this release does not state a status against that plan.
  • Not stated: The letter says the first letter set out the intent, followed by the three pillars, examples, and deals. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.