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Neighborhood Intelligence, Inc.: Q1 FY2026 earnings call

What management said about Q1 FY2026, from the documents filed with the SEC on 27 April 2026: press release. The quarter’s numbers.

Key takeaways

  • Revenue grew 6.9 percent: Net revenue was $247.8 million, up 6.9% from $231.7 million. Management called it the first quarter of significant revenue growth in 19 quarters. Source
  • Net loss narrowed by $24 million: Net loss was $16.4 million against $39.9 million. Diluted EPS was $(0.24) against $(0.74) on 69.0 million weighted average shares. Source
  • Average order value rose to $205: Average order value was $205 against $194 in the prior-year quarter, per the supplemental operating data table. Source
  • Gross profit at 23.9% of revenue: Gross profit was $59.2 million, or 23.9% of net revenue, against $58.1 million in the prior-year quarter. Source
  • Free cash flow use narrowed: Free cash flow was $(12.8) million against $(52.1) million. Net cash used in operating activities was $11.8 million against $50.9 million. Source
  • Digital and financial link to products: Management says connecting product categories and home services with digital and financial capabilities builds an ecosystem that keeps customers engaged longer. Source

“We delivered real year-over-year revenue growth, something we haven’t seen meaningfully in several years, while continuing to take costs out of the business and operate more efficiently. That combination matters.”

Marcus Lemonis, Executive Chairman and Chief Executive Officer

What changed from last quarter

  • New: Announced acquisition of The Container Store, Elfa and Closet Works, described as the company's most recent announcement. Source
  • New: The release describes the TBHC merger as completed and The Container Store merger as planned. Source

Results and growth drivers

  • Revenue grew 6.9 percent: Net revenue was $247.8 million, up 6.9% from $231.7 million. Management called it the first quarter of significant revenue growth in 19 quarters. Source
  • Net loss narrowed by $24 million: Net loss was $16.4 million against $39.9 million. Diluted EPS was $(0.24) against $(0.74) on 69.0 million weighted average shares. Source
  • Adjusted EBITDA improved $5 million: Adjusted EBITDA (non-GAAP) was $(7.9) million, compared with $(13.2) million a year earlier, per the reconciliation table. Source
  • Growth excluding Canada 9.4%: Net revenue excluding the Canada exit rose 9.4% year-over-year, a non-GAAP measure, against 6.9% reported. Source

Brands, Canada and product engines

  • Owned brands span affinity retail: Owned brands listed are Bed Bath & Beyond, Overstock, buybuy BABY and Kirkland's and Kirkland's Home, plus a blockchain asset portfolio. Source
  • Canadian website sales ended: Canadian website sales stopped on July 4, 2025. Canada revenue was $0 this quarter against $5 million in the first quarter of 2025. Source
  • Product categories drive demand: Management calls product categories and home services the engines that drive demand, feeding the company's digital and financial capabilities. Source

“We’re seeing better engagement, stronger conversion and improvements in average order value, which tells us the customer is responding to the investment we’ve made.”

Marcus Lemonis, Executive Chairman and Chief Executive Officer

Customers and order metrics

  • Average order value rose to $205: Average order value was $205 against $194 in the prior-year quarter, per the supplemental operating data table. Source
  • Active customers declined year-over-year: Active customers were 3,951 thousand against 4,779 thousand. LTM net revenue per active customer rose to $268 from $260. Source
  • Orders delivered edged higher: Orders delivered were 1,209 thousand against 1,196 thousand in the prior-year quarter. Source

Costs, gross margin and marketing

  • Gross profit at 23.9% of revenue: Gross profit was $59.2 million, or 23.9% of net revenue, against $58.1 million in the prior-year quarter. Source
  • Sales and marketing ratio edged lower: Sales and marketing expense was $32.3 million, or 13.0% of net revenue, a 50 basis point reduction year-over-year. Source
  • Technology and G&A down $5 million: Technology and general and administrative expense was $36 million against $41 million. Technology alone was $21.2 million against $26.7 million. Source
  • Restructuring charges fell sharply: Restructuring costs were $96 thousand against $4.4 million a year earlier. Restructuring costs are excluded from adjusted EBITDA as special items. Source

Blockchain investments and adjusted EPS

  • Equity method loss narrowed: Loss from equity method securities was $2.4 million against $17.1 million. Management describes these holdings as ancillary to the retail business. Source
  • Adjusted diluted EPS $(0.25): Adjusted diluted EPS was $(0.25) against $(0.42), after the non-GAAP adjustments for equity method losses and the loan commitment gain. Source
  • Loan commitment gain excluded: Management describes the $2.8 million gain on derecognition of loan commitment as non-cash and tied to non-operating investments. Source

Cash, cash flow and capital

  • Free cash flow use narrowed: Free cash flow was $(12.8) million against $(52.1) million. Net cash used in operating activities was $11.8 million against $50.9 million. Source
  • Cash and restricted cash $163 million: Cash, cash equivalents and restricted cash were $163 million at quarter end, down from $202 million at December 31, 2025. Source
  • Notes receivable funded with cash: Investing outflows included a $26.2 million disbursement for notes receivable in the quarter. Source
  • No equity raise this quarter: The prior-year quarter included $19.5 million of net proceeds from common stock sales. The first quarter 2026 cash flow shows no such proceeds. Source

Strategy, leadership and reporting

  • Digital and financial link to products: Management says connecting product categories and home services with digital and financial capabilities builds an ecosystem that keeps customers engaged longer. Source
  • Acquisition costs within special items: Acquisition-related costs of $5.5 million are among special items totaling $5.6 million, excluded from adjusted EBITDA. The prior-year quarter had none. Source
  • Lemonis is sole quoted executive: Marcus Lemonis, Executive Chairman and Chief Executive Officer, is the only executive quoted in this release. Source
  • CFO not named in this release: The prior release quoted Adrianne Lee as President and Chief Financial Officer. This release does not name her, and no change in role is stated.
  • Prior-period columns revised: Prior-period amounts were revised to match current presentation after correction of immaterial errors. Source

Figures management reported

FigureReported
Gross margin Source23.9% of net revenue
Average ticket (average order value) Source$205 vs $194 in prior-year quarter
Inventory Source$496 thousand at March 31, 2026 vs $5,162 thousand at December 31, 2025

Risks management discussed

  • External: Blockchain asset investments are subject to material volatility from external factors unrelated to the retail business, management states. Source

Earlier plans management reported on

  • Not stated: Management says the work to stabilize and rebuild the business is taking hold. No dated target is given. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.