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EverCommerce Inc.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 5 November 2026: press release. Guidance figures: 1 raised, 2 lowered. The quarter’s numbers.

Key takeaways

  • Revenue grew 2.7 percent: Revenue from continuing operations was $151.4 million, up 2.7%. Pro forma revenue rose 2.1% to $151.4 million against $148.3 million. Source
  • Adjusted EBITDA down year on year: Adjusted EBITDA from continuing operations was $45.0 million, compared with $46.5 million a year earlier. Source
  • Non-MRR items and search softness: Management attributed the revenue shortfall primarily to non-MRR items, including vendor rebates and Security & Alarm milestone delays, and to softness in organic search-driven acquisition. Source
  • Full-year revenue guidance lowered: Full-year 2026 revenue is now expected at approximately $600 million, down from the prior $612 million to $632 million range. Source
  • Full-year Adjusted EBITDA lowered: Full-year 2026 Adjusted EBITDA is now expected at approximately $170 million, down from the prior $183 million to $191 million range. Source
  • Fundamentals over pricing: Management said its priority is stronger business fundamentals, not pricing, to return the company to long-term profitable growth. Source

“Third quarter revenue was below the low end of our guidance, while Adjusted EBITDA came in at the midpoint,”

Alex Goor, CEO of EverCommerce

Guidance

AreaPeriodFigureAgainst last quarter
Revenue Sourcefull year 2026approximately $600 millionLowered from $612 million to $632 million
Adjusted EBITDA Sourcefull year 2026approximately $170 millionLowered from $183 million to $191 million
Share repurchase authorization Sourcethrough December 31, 2027$25.0 million increase; $325.0 million total authorizationRaised

What changed from last quarter

  • Guidance lowered: Full-year revenue guidance moved to approximately $600 million from $612 million to $632 million. Source
  • Guidance lowered: Full-year Adjusted EBITDA guidance moved to approximately $170 million from $183 million to $191 million. Source
  • New: The Board increased the repurchase authorization by $25.0 million on September 11, 2026. Source
  • New: The prior release stated Alex Goor would lead the company as CEO, starting its next chapter under him.
  • New: The updated figures include targeted paid media investment for PLG businesses to drive new customer acquisition. Source

Results and growth drivers

  • Revenue grew 2.7 percent: Revenue from continuing operations was $151.4 million, up 2.7%. Pro forma revenue rose 2.1% to $151.4 million against $148.3 million. Source
  • Subscription revenue grew faster: Subscription and transaction fees revenue was $148.2 million, up 4.2%; pro forma growth was 3.6%. Other revenue was $3.3 million, down from $5.3 million. Source
  • Net income and per-share earnings: Net income from continuing operations was $6.0 million, or $0.03 per basic and diluted share, compared with $5.8 million, or $0.03, a year earlier. Source
  • Adjusted EBITDA down year on year: Adjusted EBITDA from continuing operations was $45.0 million, compared with $46.5 million a year earlier. Source

Demand and customer acquisition

  • Non-MRR items and search softness: Management attributed the revenue shortfall primarily to non-MRR items, including vendor rebates and Security & Alarm milestone delays, and to softness in organic search-driven acquisition. Source
  • Paid media to fund acquisition: The updated figures include targeted paid media investment for PLG businesses to drive new customer acquisition. Source
  • Customer base exceeds 745,000: The company said it enables more than 745,000 SMB customers worldwide with its software. Source

“Our priority is to strengthen performance through better business fundamentals, not pricing.”

Alex Goor, CEO of EverCommerce

Full-year guidance

  • Full-year revenue guidance lowered: Full-year 2026 revenue is now expected at approximately $600 million, down from the prior $612 million to $632 million range. Source
  • Full-year Adjusted EBITDA lowered: Full-year 2026 Adjusted EBITDA is now expected at approximately $170 million, down from the prior $183 million to $191 million range. Source
  • Update reflects quarter-end exit rate: Management said the updated figures reflect where the company exited the quarter, and include targeted paid media investment. Source

Costs and margins

  • Sales and marketing costs rose: Sales and marketing expense was $33.3 million, up from $26.5 million; product development was $21.5 million, up from $19.4 million. Cost of revenues fell to $31.4 million from $33.5 million. Source
  • Adjusted gross profit increased: Adjusted gross profit from continuing operations was $120.0 million, up from $114.0 million in the prior-year quarter. Source
  • Stock compensation rose sharply: Stock-based compensation expense was $11.5 million, up from $6.7 million, while transaction-related and other costs fell to $3.5 million from $5.4 million. Source

“We're realistic that this work will take time, but I’m confident we’re taking the right steps to return EverCommerce to long-term profitable growth”

Alex Goor, CEO of EverCommerce

Capital and returns to shareholders

  • 1.6 million shares repurchased: The company repurchased and retired 1.6 million shares for about $15.7 million in the quarter and expects to fund repurchases with cash on hand. Source
  • $28.5 million remains available: Of the repurchase program, $28.5 million remained available at September 30, 2026. Source
  • Nine-month repurchases lower: Repurchase and retirement of common stock totaled $44.2 million for the nine months, against $60.5 million a year earlier. Source

Cash, debt and balance sheet

  • Nine-month operating cash flow lower: Net cash provided by operating activities was $86.0 million for the nine months, against $90.2 million a year earlier. Source
  • Cash balance higher than year-end: Cash and cash equivalents were $139.0 million at September 30, 2026, up from $129.7 million at December 31, 2025. Source
  • Long-term debt declined: Long-term debt, net of current maturities, was $514.2 million, down from $517.9 million at December 31, 2025. Source

Strategy and leadership

  • Fundamentals over pricing: Management said its priority is stronger business fundamentals, not pricing, to return the company to long-term profitable growth. Source
  • Broad review of product portfolio: Goor said he has spent time across the full product portfolio and sees potential in many areas of the business. Source
  • Leadership team changed recently: Management said it has made meaningful changes to the leadership team over the last several months. Source

Coming up, as management said on 5 November 2026

  • Revenue reacceleration expected by 2027: Management expects revenue to reaccelerate as the company exits 2027. Source
  • Dynamic investment to accelerate growth: Management said it will invest dynamically as it identifies ways to accelerate growth, with no dated plan given. Source

Figures management reported

FigureReported
SMB customers Sourcemore than 745,000
Subscription and transaction fees revenue Source$148.2 million
Pro forma subscription and transaction fees revenue growth Source3.6%

Risks management discussed

  • Operational: Management said the work to return to profitable growth will take time. Source
  • Demand: Management cited continued softness in organic search-driven customer acquisition as a factor affecting revenue. Source
  • Operational: Management cited vendor rebates and Security & Alarm milestone delays among the non-MRR items affecting revenue. Source

Earlier plans management reported on

  • Not stated: Third quarter revenue came in below the low end of the range given in August, while Adjusted EBITDA was at the midpoint. Source
  • Not stated: The August release said full-year results would trend toward the lower end of guidance; full-year figures have since been lowered.

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.