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Citigroup Inc.: Q4 FY2025 earnings call

What management said about Q4 FY2025, from the documents filed with the SEC on 14 January 2026: press release. The quarter’s numbers.

Key takeaways

  • Revenue up 2% reported: Revenue rose 2% reported and 8% excluding the Russia-related notable item. Banking, Services, USPB and Wealth grew while All Other declined. Source
  • Net income lower on Russia item: Excluding the Russia-related notable item, net income was $3.6 billion. Higher expenses and the limited tax benefit of the item drove the reported decline. Source
  • Services revenue up 15%: Services net income was $2.2 billion, up 20%. Net interest income rose 18% on higher average deposits and spreads, and non-interest revenue rose 10%. Source
  • Advisory fees up 84%: Banking revenue rose 78% to $2.2 billion, with Investment Banking revenue up 38%. Equity capital markets fees fell 16% on lower follow-on volumes, partly offset by IPOs. Source
  • Corporate non-accrual loans up 45%: Corporate non-accrual loans reached $2.0 billion. The increase came from downgrades specific to individual borrowers in Banking and Services. Source
  • CET1 ratio 13.2%: The third-quarter release gave the CET1 ratio as 13.2% against 13.5% at second quarter-end, so the prior-quarter figure differs between the two releases. Source
  • Russia unit sale plan: The $1.2 billion loss was recorded in Other revenues while AO Citibank is held for sale. The release describes the related tax benefit as limited. Source

“Growth in Services was fueled by deeper client relationships and new client mandates; Markets maintained its top 3 position and improved its returns; Banking played a key role in many of the year’s major transactions;”

Jane Fraser, Chair and CEO

Guidance

AreaPeriodFigureAgainst last quarter
Return on tangible common equity (RoTCE) Source2026 full year10-11%

What changed from last quarter

  • New: Held-for-sale accounting applied to the planned sale of AO Citibank in Russia, producing a $1.2 billion loss on sale in Other revenues. Source
  • Ended: The Banamex 25% stake sale agreement described in the third quarter release was completed on December 15, 2025. Source

Results and growth drivers

  • Revenue up 2% reported: Revenue rose 2% reported and 8% excluding the Russia-related notable item. Banking, Services, USPB and Wealth grew while All Other declined. Source
  • Net income lower on Russia item: Excluding the Russia-related notable item, net income was $3.6 billion. Higher expenses and the limited tax benefit of the item drove the reported decline. Source
  • Full-year net income and revenue: Full-year 2025 revenue excluding the Russia item was $86.4 billion. Net income excluding the Russia item and the third-quarter Banamex impairment was $16.1 billion. Source
  • Diluted EPS fell, helped by buybacks: Diluted EPS was $1.19 against $1.34. The company said a lower share count from repurchases partly offset lower net income. Source

Services and Markets

  • Services revenue up 15%: Services net income was $2.2 billion, up 20%. Net interest income rose 18% on higher average deposits and spreads, and non-interest revenue rose 10%. Source
  • Securities Services revenue up 43%: Securities Services revenue was $1.8 billion, up 43%. Fee growth tied to custody assets and a Russia-related item both added to non-interest revenue. Source
  • Markets revenue down slightly: Markets revenue was $4.5 billion, down 1% from a higher prior-year quarter. Fixed Income and Equity both eased slightly, while prime balances reached a record. Source
  • Markets earnings fell on costs: Markets operating expenses rose 14%, mainly on legal costs, compensation, technology and volume-related expenses. Markets provision was a $104 million benefit. Source

“We returned over $17 billion of capital to our shareholders - the most since the pandemic - including $13 billion through share buybacks.”

Jane Fraser, Chair and CEO

Banking, Wealth and USPB

  • Advisory fees up 84%: Banking revenue rose 78% to $2.2 billion, with Investment Banking revenue up 38%. Equity capital markets fees fell 16% on lower follow-on volumes, partly offset by IPOs. Source
  • Corporate Lending revenue up 199%: Debt Capital Markets fees rose 19%, driven by investment grade and leveraged finance, partly offset by lower loan participation. Banking net income was $685 million. Source
  • Wealth fees offset by trust sale: Wealth revenue was $2.1 billion, up 7%, with net interest income up 12% on higher deposit spreads. Wealth net income was $338 million, up 1%. Source
  • USPB revenue up 3%: Branded Cards rose 5%, Retail Banking 21%, and Retail Services fell 7%. Non-interest revenue fell 42% on higher rewards costs. Source
  • USPB earnings more than doubled: USPB RoTCE was 14.3% against 6.2% a year earlier. US credit card spend rose 4% and new card account acquisitions rose 5% year on year. Source

All Other and Corporate

  • Legacy Franchises revenue down 79%: Mexico growth, including foreign exchange translation, partly offset the decline in Legacy Franchises revenue. Source
  • Corporate/Other revenue negative: Corporate/Other revenue was $(577) million against $(228) million a year earlier, reflecting lower benefit from cash and securities reinvestment. Source
  • All Other net loss widened: All Other expenses fell 6%, partly offsetting lower revenue and a higher provision for credit losses in the segment. Source

“We have ample capital to support our growth while continuing to return excess capital to our shareholders.”

Jane Fraser, Chair and CEO

Costs and margins

  • Operating expenses up 6%: Productivity savings and lower deposit insurance costs partly offset the increase in pay, non-income tax, legal and technology costs. Source
  • Non-interest revenue down 27%: Non-interest revenue fell led by Legacy Franchises, Markets, USPB and Wealth. The Russia-related item reduced Citigroup non-interest revenue by $1,173 million, with a $50 million tax benefit. Source
  • Effective tax rate rose to 34%: The effective tax rate was about 34%, against 24% a year earlier, because the Russia-related item gave only a limited tax benefit. Source

Credit quality and provisions

  • Corporate non-accrual loans up 45%: Corporate non-accrual loans reached $2.0 billion. The increase came from downgrades specific to individual borrowers in Banking and Services. Source
  • Consumer non-accrual rise from wildfire mortgages: Consumer non-accrual loans rose 24% to $1.6 billion, mainly in Legacy Franchises and Wealth. Source
  • Reserve coverage slightly lower: Total allowance across Citigroup fell to about $21.4 billion, partly because AO Citibank allowance moved to Other Assets. Source
  • Mexico credit losses up 33%: All Other net credit losses rose on consumer volume and seasoning in Mexico, with a net reserve build of $108 million. Source

Capital and shareholder returns

  • Capital returned to shareholders: Buybacks made up most of the 2025 return. The company said this was the most capital returned since the pandemic. Source
  • CET1 ratio 13.2%: The third-quarter release gave the CET1 ratio as 13.2% against 13.5% at second quarter-end, so the prior-quarter figure differs between the two releases. Source
  • Payout ratio of 133%: For 2025 the payout ratio was 133%, measured as common dividends plus buybacks over net income to common shareholders. Source

Loans, deposits and book value

  • Average loans up 7%: Loan growth came from Markets, USPB and Services, while Banking loans were lower year on year. Source
  • Average deposits up 8%: Services carried deposit growth. Wealth deposits were $324 billion, up 4% year on year. Source
  • Book value per share up 8%: Book value per share reached $110.01, up 8%. Tangible book value per share was $97.06, up 9%. Source

Strategy, divestitures and portfolio

  • Russia unit sale plan: The $1.2 billion loss was recorded in Other revenues while AO Citibank is held for sale. The release describes the related tax benefit as limited. Source
  • Banamex stake sale completed: The sale followed the third-quarter agreement, which carried a $726 million goodwill impairment recorded in Other expenses. Source
  • Mexico Consumer/SBMM divestiture planned: All Other is reported on a managed basis, excluding divestiture effects from the Asia consumer exits and the planned Mexico Consumer/SBMM sale. Source

Coming up, as management said on 14 January 2026

  • AO Citibank sale still planned: The AO Citibank sale remains planned, and the release gives no closing date. Related allowance was moved to Other Assets in the meantime. Source

Figures management reported

FigureReported
Net interest income Sourceincreased 14%
Loans Source$752 billion end of period, up 8%
Deposits Sourceapproximately $1.4 trillion end of period, up 9%
Net credit losses Source$2.2 billion, down 2%
Non-accrual loans Source$3.6 billion, up 35%
CET1 capital ratio Source13.2%
Efficiency ratio Source69.6%

Risks management discussed

  • Financial: Reduced asset sensitivity lowers net interest income from cash and securities reinvestment when interest rates decline. Source
  • Operational: Higher legal expenses were a named driver of the increase in Markets operating costs. Source

Earlier plans management reported on

  • Met: The Q3 release described an agreement to sell the stake; the Q4 release states the sale was completed on December 15, 2025.
  • Not stated: Management restated its commitment to the 2026 RoTCE target of 10-11%. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.