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Affirm Holdings, Inc.: Q1 FY2027 earnings call

What management said about Q1 FY2027, from the documents filed with the SEC on 5 November 2026: letter to shareholders. The quarter’s numbers.

Key takeaways

  • GMV grew 34% to $14.4 billion: GMV reached $14.4 billion, up 34%. Direct-to-consumer GMV rose 55% to $5.1 billion, driven almost entirely by Affirm Card GMV, which rose 117% to $3.3 billion. Source
  • Revenue rose 35% to $1.26 billion: Total revenue was $1,262 million, up 35%. Revenue as a percentage of GMV was 8.79%, an increase of 11 basis points from the prior-year quarter. Source
  • Operating income reached $187 million: Operating income was $187 million, against $64 million a year earlier, with operating margin of 14.8% compared with 6.8%. RLTC grew 36% to $617 million. Source
  • Adjusted operating income rose 44%: Adjusted operating income was $380 million, up 44%, with adjusted operating margin of 30.1% against 28.3%. Non-GAAP operating expenses excluding transaction costs rose 24%. Source
  • Credit loss provision rose: Provision for credit losses was $259 million, against $163 million. The allowance was 6.3% of loans held for investment, up from 5.9%. In RLTC as a percentage of GMV, the provision was a 29 basis point headwind. Source
  • Net cash reached $1.9 billion: Net cash was $1.9 billion, up $761 million year over year and $402 million sequentially, as cash and securities available for sale increased. Source
  • Transformer model lifted conversion: The first version of a transformer-based underwriting model added 3.4% end-to-end conversion through higher approvals, with credit losses flat. Decisions remain deterministic and explainable. Source

“We opened fiscal ‘27 with another set of stellar results, from the top line to the bottom.”

Affirm Holdings, Inc., letter to shareholders

Guidance

AreaPeriodFigureAgainst last quarter
GMV SourceFiscal Q2 2027$17.9 to $18.2 billion
GMV SourceFiscal 2027More than $65.25 billion
Revenue SourceFiscal Q2 2027$1,435 to $1,465 million
Revenue as % of GMV SourceFiscal 2027Similar to FY'26 as a % of GMV (~8.49%)
Revenue Less Transaction Costs SourceFiscal Q2 2027$705 to $720 million
Revenue Less Transaction Costs as % of GMV SourceFiscal 2027Similar to FY'26 as a % of GMV (~4.16%)
Operating margin SourceFiscal Q2 202711.50 to 13.50%
Operating margin SourceFiscal 2027More than 14.75%
Adjusted operating margin SourceFiscal Q2 202729.50 to 31.50%
Adjusted operating margin SourceFiscal 2027More than 30.75%
Weighted average basic shares SourceFiscal Q2 2027343 million
Weighted average basic shares SourceFiscal 2027345 million
Weighted average diluted shares SourceFiscal Q2 2027354 million
Weighted average diluted shares SourceFiscal 2027355 million
ECR ratio SourceFiscal 2027At or below 5%
Monthly installment loan net charge-offs SourceRecent cohorts, ultimateApproximately 3.5% of cohort GMV
Annual GMV supported by funding capacity SourceBased on end of FQ1 2027 capacityMore than $70 billion
Revenue as % of GMV, medium-term range SourceMedium term7.5% to 8.5%
RLTC as % of GMV, medium-term target SourceMedium term3.75 to 4%

What changed from last quarter

  • New: Affirm launched with AliExpress and Antom and signed or announced further merchant partnerships. Source
  • New: The company rolled out an updated Card-specific risk model to extend more purchasing power to responsible Card users. Source
  • New: Borrowers with connected bank accounts can now make down payments from those accounts instead of debit cards. Source
  • New: Management said the company added a second major rating agency to its ABS program. Source
  • New: The 2026-5 ABS transaction was the first issuance of five-year notes by the company. Source

Results and growth drivers

  • GMV grew 34% to $14.4 billion: GMV reached $14.4 billion, up 34%. Direct-to-consumer GMV rose 55% to $5.1 billion, driven almost entirely by Affirm Card GMV, which rose 117% to $3.3 billion. Source
  • Revenue rose 35% to $1.26 billion: Total revenue was $1,262 million, up 35%. Revenue as a percentage of GMV was 8.79%, an increase of 11 basis points from the prior-year quarter. Source
  • Operating income reached $187 million: Operating income was $187 million, against $64 million a year earlier, with operating margin of 14.8% compared with 6.8%. RLTC grew 36% to $617 million. Source
  • Diluted EPS was $0.47: Net income was $164 million, against $81 million. Diluted EPS was $0.47 compared with $0.23, and the company reported eight consecutive quarters of GAAP profitability. Source

Revenue mix and loan products

  • Interest income rose 45%: Interest income grew 45% to $658 million, above the 38% rise in average net loans held for investment. The average APR on interest-bearing loans rose about 40 basis points year over year. Source
  • Network revenue grew more slowly: Network revenue grew 23%, slower than GMV, partly because of mix toward D2C GMV, which carries lower network revenue as a share of GMV. Network revenue fell 24 basis points as a percent of GMV. Source
  • Gain on sale rose with loans sold: Gain on sales of loans grew 36% to $162 million. Loans sold rose 27%, and gain on sale as a percentage of loans sold rose 17 basis points on more favorable loan sale pricing. Source
  • Card reached 23% of GMV: Card alone accounted for 23% of GMV during the quarter. Card GMV skews heavily toward interest-bearing loans, which contributed to a slight mix shift toward that product type. Source
  • Funding costs fell year over year: Average annualized cost of funds was 6.0%, down about 69 basis points year over year but up 27 basis points sequentially on higher benchmark rates. Source

“It feels great to print another no-apologies quarter.”

Affirm Holdings, Inc., letter to shareholders

Operating costs and margins

  • Adjusted operating income rose 44%: Adjusted operating income was $380 million, up 44%, with adjusted operating margin of 30.1% against 28.3%. Non-GAAP operating expenses excluding transaction costs rose 24%. Source
  • Infrastructure costs rose with volume: Infrastructure expenses rose $19 million, or 41%, with transaction count up 34%. Non-GAAP technology and data analytics expense rose 28%. Source
  • Software amortization drove tech costs: GAAP technology and data analytics expense rose 21%, mainly from a $21 million, or 33%, increase in amortization of internally developed software. Source
  • Lower stock compensation cut G&A: General and administrative expense fell 3% as a $19 million drop in stock-based compensation more than offset higher customer service, software and professional service costs. Source
  • Enterprise warrant expense of $51 million: Operating income includes $51 million of enterprise warrant and share-based expense tied to warrants granted to two enterprise partners. Source

Credit quality and delinquencies

  • Credit loss provision rose: Provision for credit losses was $259 million, against $163 million. The allowance was 6.3% of loans held for investment, up from 5.9%. In RLTC as a percentage of GMV, the provision was a 29 basis point headwind. Source
  • Delinquencies rose sequentially: 30+ day delinquencies excluding Peloton and Pay in X loans reached 2.9%, up 9 basis points year over year and 35 basis points sequentially. Source
  • Pay in 4 losses tracking under 1%: Recent Pay in 4 vintages continue to track to loss rates below 1% of GMV, according to management. Source

“Instead of running from it, we embrace uncertainty as a key dimension to manage, as we plot our path to scaling our network to $100 billion and beyond.”

Affirm Holdings, Inc., letter to shareholders

Demand, merchants and consumers

  • Active consumers rose 19%: Active consumers reached 28.7 million, up 19%, and transactions per active consumer rose 19% to 7.3 over the trailing twelve months. Source
  • Top five partners' GMV share fell: Top five partners accounted for 40% of GMV, down from 44% a year earlier, as GMV diversified across merchants and platform partners and Card grew. Source
  • Average order value edged down: Transactions rose 34% to 56 million while average order value declined 1% to $258. Management attributed this to efforts to lower cart floors for a wider range of transactions. Source
  • Cardholders more than doubled: Active cardholders rose to 6.0 million, more than doubling year over year, with card attach rate of approximately 21% of active consumers. Source

Funding, capital and liquidity

  • Funding capacity rose to $31.7 billion: Funding capacity was $31.7 billion, up from $26.6 billion a year earlier and $30.0 billion at the end of FQ4'26. Source
  • ABS issuance of $1.7 billion: The company closed the 2026-3, 2026-4 and 2026-5 ABS transactions, issuing about $1.7 billion of notes. ABS capacity rose about $1.3 billion year over year. Source
  • Forward flow and warehouse capacity grew: Forward flow capacity rose about $1.6 billion year over year, mostly from insurance and asset management partners. Warehouse capacity rose about $2.0 billion, mostly at multinational banks. Source
  • Fixed-cost funding above 70%: Fixed-cost funding helped offset higher interest rates and represented more than 70% of outstanding on-balance-sheet funding at quarter end. Source

Cash, liquidity and shareholder capital

  • Net cash reached $1.9 billion: Net cash was $1.9 billion, up $761 million year over year and $402 million sequentially, as cash and securities available for sale increased. Source
  • Operating cash flow declined: Net cash provided by operating activities was $207 million, against $375 million in the prior-year quarter. Source
  • Convertible repurchase authority in place: The board authorized repurchase of up to $176 million of the $221 million of 2026 convertible notes through November 13, 2026. No repurchases occurred in FQ1'27. Source
  • Software and property spend rose: Additions to property, equipment and software were $63 million, against $54 million a year earlier. Source
  • Net share settlement taxes fell: Taxes paid related to net share settlement of equity awards were $45 million, against $112 million in the prior-year quarter. Source

Strategy and AI underwriting

  • Transformer model lifted conversion: The first version of a transformer-based underwriting model added 3.4% end-to-end conversion through higher approvals, with credit losses flat. Decisions remain deterministic and explainable. Source
  • Shared AI gateway routes models: A double-digit and growing share of AI inference traffic runs through an Affirm-developed gateway, which routes between frontier and open-weight models to manage speed and token cost. Source
  • Agentic commerce integration: Management said agents will free shoppers from filling out forms and clicking buttons, and that Affirm offers will be easier to find through them. Source

Partnerships and international expansion

  • Seatgeek renewed, Canada added: The company renewed its Seatgeek partnership and expanded it to include Canada. Source
  • Wallet, ISV and invoicing drove merchants: Merchant count growth came from scaling a wallet partnership, serving long-tail merchants through ISV partners, and ramping a large digital invoicing platform partnership. Source
  • Canada and UK added merchants: International expansion into Canada and the UK accounted for about 20% of the quarter-over-quarter increase in active merchants, which rose 48% to 621 thousand. Source

Leadership and company statements

  • CEO time shifts to zt1 team: The CEO said a meaningful part of his Affirm time is now spent with the zt1 team, which he said improves his job satisfaction. Source
  • Executives hosting results call: Max Levchin, Michael Linford and Rob O’Hare were named as hosts of the first fiscal quarter 2027 conference call, webcast live. Source
  • No late or hidden fees: Affirm states that it never charges late or hidden fees, unlike most credit cards and other pay-over-time options. Source

Coming up, as management said on 5 November 2026

  • Affirm Edge pilots expected in 2027: Management expects the first Affirm Edge pilots to go live in the first calendar half of 2027. Source
  • UK enterprise launch to speed warrant earning: The late-FQ1 launch at a large UK enterprise partner is expected to accelerate enterprise warrant earning in FQ2'27 and beyond. Source
  • Convertible repurchase window ends November 13: The board authorized repurchase of up to $176 million of 2026 convertible notes through November 13, 2026. Source
  • Citi FinTech Conference appearance: The company will attend the Citi FinTech Conference in New York. Source
  • UBS technology and AI conference: The company will attend the UBS Global Technology and AI Conference in Scottsdale. Source

Figures management reported

FigureReported
Gross merchandise volume Source$14.4 billion
Active consumers Source28.7 million
Transactions per active consumer Source7.3
Transactions Source56 million
Active merchants Source621 thousand
Active cardholders Source6.0 million

Risks management discussed

  • Financial: Funding costs rose sequentially with higher benchmark interest rates during the quarter. Source
  • External: Management cited inflation fears, interest rate speculation and other news as ongoing uncertainty it manages. Source
  • Operational: Infrastructure expense is closely linked to transaction count, which rose 34% in the quarter. Source
  • Demand: A small group of partners still accounts for a large share of GMV, at 40% from the top five. Source
  • Financial: Loss on loan origination for self-originated 0% APR loans rose $6 million year over year. Source

Earlier plans management reported on

  • Not stated: Management continues to expect the first Affirm Edge pilots to go live in the first calendar half of 2027. Source
  • On track: Management said all recent Pay in 4 vintages continue to track to loss rates below 1% of GMV. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.