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Block, Inc.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 3 November 2026: letter to shareholders. Guidance figures: 6 raised, 5 new, 1 kept. The quarter’s numbers.

Key takeaways

  • Gross profit up 22% to $3.24B: Gross profit was $3.24 billion, up 22% year over year, with Cash App gross profit up 27% and Square gross profit up 14%. Source
  • Adjusted Operating Income up 92%: Adjusted Operating Income was $923 million, a 29% margin of gross profit. GAAP operating income was $428 million, up 5% year over year. Source
  • Square GPV up 14% to $76.4B: Square GPV reached $76.4 billion, up 14% on both reported and constant currency bases. Square gross profit grew in line with GPV, at 14%. Source
  • ISO-sourced sellers up 90%: New sellers joining Square through Independent Sales Organization partners grew 90% quarter over quarter, with over 400 ISO partners onboarded. Source
  • Builderlab launched for other companies: Builderlab is a new ecosystem with Block as its first customer. Buzz pilots with prospective customers began in October, and first machine intelligence revenue is expected in the fourth quarter. Source
  • Neighborhoods sellers reach $5B GPV: Sellers on Neighborhoods represent nearly $5 billion in annualized GPV, up nearly 5x since June, after over 30,000 seller locations were auto-enrolled in August. Source
  • Square GPV growth to accelerate again: Management expects Square GPV growth to accelerate for a third consecutive year in 2027, with gross profit growing roughly in line with GPV. Source

“We exceeded our guidance with 22% gross profit growth, 92% Adjusted Operating Income growth, and 109% Adjusted Diluted EPS growth, and we raised our guidance across each of these metrics for the year.”

Block, Inc., letter to shareholders

Guidance

AreaPeriodFigureAgainst last quarter
Gross profit, full year 2026 Sourcefull year 2026$12.626 billion, up 22% year over yearRaised from $11.980 billion
Adjusted Operating Income, full year 2026 Sourcefull year 2026$3.519 billion, 28% margin, up 69%Raised from $2.700 billion
Adjusted Diluted EPS, full year 2026 Sourcefull year 2026$4.15, up 75%Raised
Gross profit, fourth quarter 2026 Sourcefourth quarter 2026$3.315 billion, up 15% year over yearNew
Adjusted Operating Income, fourth quarter 2026 Sourcefourth quarter 2026$1.005 billion, 30% marginNew
Adjusted Diluted EPS, fourth quarter 2026 Sourcefourth quarter 2026$1.15, up 77%New
Rule of X Sourcefourth quarter 2026 and full year 202646% for fourth quarter; 50% for full yearNew
Gross profit growth, 2027 preliminary Source2027at least 15% year over yearKept
Gross profit, 2027 preliminary Source2027$14.519 billionRaised from $13.770 billion
Adjusted Operating Income, 2027 preliminary Source2027$4.575 billion, up 30% year over yearRaised from $3.510 billion
Adjusted Operating Income margin, 2027 preliminary Source202732% of gross profitRaised from 25%
Cash App monthly transacting actives growth Source2027at least low-single-digit growthNew

What changed from last quarter

  • Guidance raised: Full-year 2026 guidance was raised for gross profit, Adjusted Operating Income and Adjusted Diluted EPS, according to management. Source
  • New guidance: Fourth-quarter 2026 guidance was given for gross profit, Adjusted Operating Income and Adjusted Diluted EPS. Source
  • Guidance raised: 2027 preliminary gross profit of $14.519 billion is shown as 5% above the November 2025 Investor Day figure. Source
  • New: Builderlab was created as a new ecosystem to bring Block's AI tooling to other companies. Source
  • New: Squaremates was launched in October as a rebranded AI product for Square sellers. Source
  • New: Dessa, a full-duplex speech model, was created as a voice interface for the company's products. Source
  • New: Cash App Score was announced as available to lenders through Nova Credit. Source

Results and growth drivers

  • Gross profit up 22% to $3.24B: Gross profit was $3.24 billion, up 22% year over year, with Cash App gross profit up 27% and Square gross profit up 14%. Source
  • Adjusted Operating Income up 92%: Adjusted Operating Income was $923 million, a 29% margin of gross profit. GAAP operating income was $428 million, up 5% year over year. Source
  • GAAP and adjusted EPS reported: GAAP diluted EPS was $0.92, up 24% year over year. Net income attributable to common stockholders was $566 million and Adjusted EBITDA was $1.2 billion. Source

Square and Cash App segments

  • Square GPV up 14% to $76.4B: Square GPV reached $76.4 billion, up 14% on both reported and constant currency bases. Square gross profit grew in line with GPV, at 14%. Source
  • U.S. and international GPV growth: U.S. GPV growth accelerated to 10.4% year over year. International GPV grew 26%. Food and beverage GPV rose 20% year over year. Source
  • Cash App gross profit up 27%: Cash App gross profit was $2.07 billion. Financial Solutions gross profit rose 32% and Commerce Enablement gross profit rose 19%. Source
  • Consumer lending originations up 40%: Consumer Lending origination volume was $19.0 billion, up 40%, driven by Cash App Borrow and Afterpay Post-Purchase. Source
  • Bitcoin gross profit down 50%: Bitcoin Ecosystem gross profit fell 50% year over year, driven mainly by a decision to lower the fee on certain bitcoin transactions on Cash App. Source

“We expect Block to perform meaningfully better in 2026 than the expectations we outlined at Investor Day in November 2025.”

Block, Inc., letter to shareholders

Products and customers

  • ISO-sourced sellers up 90%: New sellers joining Square through Independent Sales Organization partners grew 90% quarter over quarter, with over 400 ISO partners onboarded. Source
  • Mid-market sellers grew fastest: Mid-market sellers above $500K in annualized GPV grew fastest of the seller segments. Retail GPV rose 13% and services GPV rose 8%. Source
  • Square Kiosk launched in October: Square Kiosk is a voice-enabled self-ordering device aimed at larger sellers. Franchise operators who were skeptical of kiosks now want them across national footprints. Source
  • Cash App Tags and Afterpay growth: Tags became generally available in August, and one in five Tag orderers is a new or re-engaged Card active. Afterpay Post-Purchase originations more than tripled year over year. Source

Costs, losses and margins

  • G&A rose on legal accruals: General and administrative expenses rose 56% on a GAAP basis, while non-GAAP G&A fell 21%. Source
  • Product development spending fell: Product development fell 11% on a GAAP basis and 12% non-GAAP, due to lower personnel costs after the February organizational changes. Source
  • Sales and marketing up 15%: Sales and marketing grew 15% on a GAAP basis and 14% non-GAAP, driven by an increase in go-to-market investment. Source
  • Consumer lending margin held steady: Consumer Lending variable profit margin was in line with the prior-year quarter and improved modestly from the second quarter. Source

“We believe the most valuable investments we can make are in sustaining long-term gross profit growth, which is where we are focused in 2027 as we drive toward 30% Adjusted Operating Income growth.”

Block, Inc., letter to shareholders

Capital, cash and returns to shareholders

  • Free cash flow of $972 million: Free cash flow was $972 million in the third quarter and $3.453 billion over the trailing twelve months. Source
  • $10.1 billion of liquidity: Total liquidity was $10.1 billion, including $900 million available under the revolving credit facility and $809 million under warehouse facilities. Source
  • $1.4 billion deployed into lending: Capital deployed to grow lending products over the last 12 months was $1.4 billion, measured as the change in lending balances net of warehouse financing. Source
  • Nine-month buybacks of $701 million: Repurchases of common stock totaled $700.9 million in the first nine months of 2026, compared with $1,540.5 million in the same period of 2025. Source

Strategy and AI product development

  • Builderlab launched for other companies: Builderlab is a new ecosystem with Block as its first customer. Buzz pilots with prospective customers began in October, and first machine intelligence revenue is expected in the fourth quarter. Source
  • Buzz positioned as shared workspace: Buzz is an AI environment for solo and team work, designed to scale from Block's size to much larger companies. It is model agnostic and can run on a private network. Source
  • AI merging routine code changes: AI has been reviewing and merging a growing number of low-risk, routine production code changes. Model routing began rolling out to all employees in October. Source
  • Dessa speech model introduced: Dessa is a full-duplex voice model that management describes as a significant contribution to deep learning, with audio samples shared publicly. Source

Neighborhoods and Cash App growth

  • Neighborhoods sellers reach $5B GPV: Sellers on Neighborhoods represent nearly $5 billion in annualized GPV, up nearly 5x since June, after over 30,000 seller locations were auto-enrolled in August. Source
  • Cash App annualized gross profit over $8B: Cash App is now over $8 billion in annualized gross profit, with annualized consumer lending origination volume over $75 billion. Source
  • Focus on modern earners: Management says it is focused on modern earners, an estimated 70% of Cash App monthly transacting actives, through direct deposit and pay-access products. Source

2027 plans and lending growth

  • Square GPV growth to accelerate again: Management expects Square GPV growth to accelerate for a third consecutive year in 2027, with gross profit growing roughly in line with GPV. Source
  • Investment to ramp beyond lending: Management plans to ramp 2027 investments in initiatives beyond lending, mainly scaling Neighborhoods and AI externally. It says growth guidance does not rely on these initiatives. Source
  • Cash App lending originations compounding: Over the past two years, Cash App Consumer Lending originations growth compounded at 45%, and variable profit compounded at nearly the same rate. Source

Coming up, as management said on 3 November 2026

  • First machine intelligence revenue in Q4: Management expects to generate its first machine intelligence revenue in the fourth quarter, after Buzz pilots with prospective customers began in October. Source
  • Builderlab event on November 10: Management plans an event in San Francisco on November 10 to introduce Builderlab. Source
  • Buzz to join Squaremates: Management plans to bring Buzz into Squaremates as a team communication and task management platform with AI agents as participants. Source
  • Moneybot to follow Squaremates approach: Management said it plans to do the same with Moneybot, to predict and present the right interface across Cash App's capabilities. Source
  • Borrow limits to expand near term: With the six-week Borrow construct now complete, management expects to begin expanding Borrow limits again in the near term. Source
  • More Cash App Score partnerships: Management expects to sign more partnerships for Cash App Score in the future. Source

Figures management reported

FigureReported
Cash App monthly transacting actives Source60 million (September)
Cash App Card monthly transacting actives Source28 million (September)
U.S. sellers using monetized software Source16% (as of September)

Risks management discussed

  • Demand: Holding Borrow limits constant during the six-week loan migration lowered Borrow originations per customer by 7% quarter over quarter. Source
  • Financial: Transaction, loan and consumer receivable losses rose with loan volume growth and product mix shifts, according to management. Source
  • Regulatory: Accrued legal contingencies drove the GAAP general and administrative increase. Details are in the commitments and contingencies footnote of the 10-Q. Source
  • Financial: Contingencies, restructuring and other charges were $435 million in the third quarter, a reconciling item excluded from Adjusted Operating Income. Source

Earlier plans management reported on

  • Ahead: Management says third-quarter results exceeded its guidance for gross profit, Adjusted Operating Income and Adjusted Diluted EPS. Source
  • Ahead: Management expects 2026 performance to be meaningfully better than the expectations set at the November 2025 Investor Day. Source
  • Not stated: Management continues to expect Square gross profit to grow roughly in line with Square GPV for the remainder of the year. Source
  • Not stated: Management expects year-over-year growth in transaction, loan and consumer receivable losses to moderate further in the fourth quarter. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.