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WW International, Inc.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 5 November 2026: press release. The quarter’s numbers.

Key takeaways

  • Revenue fell 11 percent: Revenue was $152.9 million, down 11.2% from $172.1 million a year earlier; at constant currency the decline was 10.9%. Clinical revenue rose to 25% of total. Source
  • Net income positive versus prior loss: Net income was $15.1 million, a 9.9% net income margin, against a net loss of $57.5 million in Q3 2025. Source
  • Adjusted EBITDA up 21 percent: Adjusted EBITDA was $51.7 million, a 33.8% margin, up from $42.8 million; management attributed the increase to continued expense discipline. Source
  • Clinical members grew 40 percent: Clinical end-of-period subscribers reached 174 thousand, up 40.4% year-over-year, from 124 thousand a year earlier. Source
  • Core+ subscribers reached 546 thousand: Core+ subscribers rose 16% year-over-year, the fourth straight quarter of sequential growth in the higher-value Behavioral tier. Source
  • Bye listened to members and staff: Stephen Bye, President and CEO, said he spent time since joining October 1 listening to members, coaches, clinicians, dietitians and colleagues, and identified two core truths. Source

“Our strength lies in the commitment of our team and our ability to bring together science-backed behavioral programs, clinical care, and the human connection that has defined this brand for more than 60 years.”

Stephen Bye, President and Chief Executive Officer

Guidance

AreaPeriodFigureAgainst last quarter
Revenue Sourcefull year fiscal 2026$625 million to $630 million
Adjusted EBITDA Sourcefull year fiscal 2026$110 million to $115 million

What changed from last quarter

  • New: Stephen Bye is President and CEO; the prior release described an interim office of the chief executive. He joined October 1. Source

Quarter results and growth drivers

  • Revenue fell 11 percent: Revenue was $152.9 million, down 11.2% from $172.1 million a year earlier; at constant currency the decline was 10.9%. Clinical revenue rose to 25% of total. Source
  • Net income positive versus prior loss: Net income was $15.1 million, a 9.9% net income margin, against a net loss of $57.5 million in Q3 2025. Source
  • Adjusted EBITDA up 21 percent: Adjusted EBITDA was $51.7 million, a 33.8% margin, up from $42.8 million; management attributed the increase to continued expense discipline. Source

Behavioral and Clinical businesses

  • Behavioral revenue declined 21.5 percent: Behavioral Subscription Revenue was $113.9 million, down 21.5% from $145.2 million; at constant currency the decline was 21.3%. Source
  • Clinical members grew 40 percent: Clinical end-of-period subscribers reached 174 thousand, up 40.4% year-over-year, from 124 thousand a year earlier. Source
  • Clinical revenue per subscriber held steady: Monthly Clinical Subscription Revenue per Average Subscriber was $68.25, down 0.4% from $68.52 a year earlier. Source

“That approach helped drive sustained progress in these offerings with four quarters of quarter-over-quarter growth in Core+ subscribers, and the largest year-over-year Clinical Subscription Revenue growth percentage in any quarter of 2026 to date.”

Felicia DellaFortuna, Chief Financial Officer

Core+ and subscriber base

  • Core+ subscribers reached 546 thousand: Core+ subscribers rose 16% year-over-year, the fourth straight quarter of sequential growth in the higher-value Behavioral tier. Source
  • Total subscribers down 23 percent: End of Period Subscribers totaled 2,296 thousand, down 23.1% from 2,986 thousand a year earlier; Behavioral end-of-period subscribers were 2,122 thousand. Source
  • Blended revenue per subscriber up 14 percent: Monthly Subscription Revenue per Average Subscriber reached $21.17, up 14% year-over-year, which the company tied to Clinical mix and Core+ growth. Source

Demand and subscriber recruitment

  • Incoming subscribers fell 21 percent: Incoming Subscribers, the count at period start, were 2,489 thousand, down 21.4% from 3,167 thousand a year earlier. Source
  • Incoming Clinical recruitment rose: Incoming Clinical Subscribers were 197 thousand, up 55.7% from 127 thousand a year earlier. Source

Margins, marketing and operating income

  • Gross margin 71.1 percent: Gross margin was 71.1% and adjusted gross margin 74.6%, against 72.1% and 75.1% in Q3 2025; management described both as the highest of the first three 2026 quarters. Source
  • Marketing spend below prior year: Marketing expenses were $33.1 million, against $48.4 million in Q3 2025, a period management said included product launch investment. Source
  • Operating income rose sharply: Operating income was $36.5 million against $8.0 million in Q3 2025; interest expense was $10.9 million compared with $12.1 million. Source

Cash, debt and cash flow

  • Cash balance rose in quarter: Cash and cash equivalents were $126.4 million at quarter end, up from $101.5 million at the end of Q2 2026. Source
  • Long-term debt declined on payments: Long-term debt, net, was $424.0 million at September 30, against $465.5 million at December 31, 2025; nine-month payments on long-term debt totaled $36.8 million. Source
  • Nine-month operating cash flow positive: Cash provided by operating activities was $23.0 million for the nine months ended September 30, 2026; capitalized software spending was $18.9 million. Source

Leadership and strategic focus

  • Bye listened to members and staff: Stephen Bye, President and CEO, said he spent time since joining October 1 listening to members, coaches, clinicians, dietitians and colleagues, and identified two core truths. Source
  • Two higher-value products in focus: The CFO said the company stayed focused on its two higher-value product offerings while proactively calibrating spend across the portfolio. Source

Figures management reported

FigureReported
Total End of Period Subscribers Source2.3 million
Core+ End of Period Subscribers Source546 thousand
Clinical End of Period Subscribers Source174 thousand
Incoming Subscribers Source2,489 thousand

Earlier plans management reported on

  • Not stated: The company narrowed the full-year fiscal 2026 guidance it had previously provided, as shown in the guidance section. Source
  • Not stated: Bye said his focus is on the member experience, products and applications, building on work already underway. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.