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Toast, Inc.: Q2 FY2026 earnings call

What management said about Q2 FY2026, from the documents filed with the SEC on 4 August 2026: press release. Guidance figures: 2 raised, 2 new. The quarter’s numbers.

Key takeaways

  • ARR reached $2.4 billion: Annualized recurring run-rate was $2.409 billion at June 30, 2026, against $1.928 billion a year earlier. Source
  • Adjusted EBITDA includes tariff refund: Adjusted EBITDA was $221 million against $161 million a year earlier, and includes a one-time benefit of about $10 million from tariff refunds. Source
  • Record 9,500 net location additions: The company added approximately 9,500 net new Locations in the quarter, described by the CEO as a record. Total Locations reached about 180,000. Source
  • Tariff refund to be reinvested: Management said the full-year guidance reflects a decision to re-invest the one-time $10 million tariff refund received in the second quarter. Source
  • Third-quarter gross profit guided: Non-GAAP subscription and fintech gross profit for the third quarter is expected at $615 million to $625 million, 22% to 24% growth. Source
  • Full-year guidance raised: Full-year gross profit and adjusted EBITDA guidance were both raised. Gross profit growth is now 23% to 25%, up from 21% to 23%. Source
  • Free cash flow down year over year: Free cash flow was $130 million against $208 million, and operating cash flow was $144 million against $223 million. Source

“The first half of 2026 reflects the strength we have across the business.”

Toast CEO Aman Narang

Guidance

AreaPeriodFigureAgainst last quarter
Non-GAAP subscription services and financial technology solutions gross profit Sourcethird quarter of 2026$615 million to $625 million (22-24% growth compared to Q3 2025)New
Adjusted EBITDA Sourcethird quarter of 2026$210 million to $220 millionNew
Non-GAAP subscription services and financial technology solutions gross profit Sourcefull year 2026$2,325 million to $2,355 million (23%-25% growth compared to 2025)Raised from $2,290 million to $2,320 million (21%-23% growth)
Adjusted EBITDA Sourcefull year 2026$805 million to $825 millionRaised from $790 million to $810 million

What changed from last quarter

  • Guidance raised: Full-year adjusted EBITDA guidance moved up to $805 million to $825 million from $790 million to $810 million. Source
  • Guidance raised: Full-year non-GAAP gross profit guidance moved up to $2,325 million to $2,355 million from $2,290 million to $2,320 million. Source
  • New: BWH Hotels, parent of Best Western, endorsed Toast as a point-of-sale option for its properties in the United States and Canada. Source
  • New: Toast launched Toast Lab, a new initiative with a Greater Boston restaurant operator to open a location and co-develop Toast technology. Source

Results and growth drivers

  • ARR reached $2.4 billion: Annualized recurring run-rate was $2.409 billion at June 30, 2026, against $1.928 billion a year earlier. Source
  • Adjusted EBITDA includes tariff refund: Adjusted EBITDA was $221 million against $161 million a year earlier, and includes a one-time benefit of about $10 million from tariff refunds. Source
  • Net income and EPS rose: Net income was $154 million against $80 million, and operating income was $152 million against $80 million. Source
  • Recurring gross profit up 31%: Subscription and fintech gross profit was $585 million, and the non-GAAP measure was $595 million, up 28%. Source

Segments and revenue lines

  • Payments and subscription ARR grew: Payments ARR was $1,199 million, up 23%. Subscription ARR was $1,210 million, up 27% from $950 million a year earlier. Source
  • Non-payments fintech gross profit rose: Non-GAAP non-payments fintech gross profit was $57 million for the quarter, against $40 million a year earlier. Source
  • Hardware gross profit negative: Hardware and professional services revenue was $48 million against $47 million, and gross profit on that line was negative $68 million. Source

“GAAP Operating Income margins expanded to 26%, and we added a record 9,500 net locations,”

Toast CEO Aman Narang

Locations and payment volume

  • Record 9,500 net location additions: The company added approximately 9,500 net new Locations in the quarter, described by the CEO as a record. Total Locations reached about 180,000. Source
  • Payment volume up 22%: Gross payment volume was $60.7 billion, up from $49.9 billion. Six-month GPV was $112.0 billion, also up 22%. Source

Customers and product launches

  • TGI Fridays rollout accelerated: TGI Fridays expanded its relationship with Toast and rolled out the platform in the UK, where it chose to accelerate the rollout after its pilot. Source
  • New customers across segments: Management said the company welcomed new customers ranging from enterprise hospitality partners to a bubble tea chain. Source

“We have incredible momentum across the business, and I have never been more confident in the long term opportunity.”

Toast CEO Aman Narang

Costs and operating expenses

  • Sales and marketing expense rose: Non-GAAP sales and marketing expense was $152 million against $124 million, and non-GAAP research and development was $85 million against $69 million. Source
  • G&A expense rose: Non-GAAP general and administrative expense was $74 million against $62 million in the prior-year quarter. Source
  • Stock-based compensation declined: Stock-based compensation expense and related payroll tax was $58 million against $64 million a year earlier. Source
  • Tariff refund to be reinvested: Management said the full-year guidance reflects a decision to re-invest the one-time $10 million tariff refund received in the second quarter. Source

Guidance raised and third-quarter set

  • Third-quarter gross profit guided: Non-GAAP subscription and fintech gross profit for the third quarter is expected at $615 million to $625 million, 22% to 24% growth. Source
  • Third-quarter adjusted EBITDA guided: Third-quarter adjusted EBITDA is expected at $210 million to $220 million. Source
  • Full-year guidance raised: Full-year gross profit and adjusted EBITDA guidance were both raised. Gross profit growth is now 23% to 25%, up from 21% to 23%. Source

Cash, capital and returns

  • Free cash flow down year over year: Free cash flow was $130 million against $208 million, and operating cash flow was $144 million against $223 million. Source
  • Share repurchases of $486 million: The company repurchased 19 million shares for $486 million year to date through June 30, 2026, including $163 million in the quarter. Source
  • Cash and securities at quarter end: Cash and cash equivalents were $1,015 million and marketable securities were $698 million at June 30, 2026, against $1,353 million and $638 million at December 31, 2025. Source

Strategy and AI platform

  • Toast IQ Grow named fastest-growing launch: Management described Toast IQ Grow as the fastest-growing new offering the company has launched, and tied it to using AI with customers. Source
  • AI to transform customer offerings: The CEO said the company can use AI to change what Toast does for customers, and expressed confidence in its long-term prospects. Source

Coming up, as management said on 4 August 2026

  • Third-quarter results to follow: Management expects to report third-quarter results against the non-GAAP gross profit and adjusted EBITDA guidance given in this release. Source
  • Toast Lab operator receives support: The selected operator in Toast Lab will receive strategic capital, executive mentorship and early access to Toast products. Source

Figures management reported

FigureReported
Annualized recurring run-rate (ARR) Source$2.4 billion
Subscription ARR Source$1,210 million
Total Locations Sourceapproximately 180,000
Net new Locations, second quarter Sourceapproximately 9,500

Risks management discussed

  • Demand: The release lists factors that could cause ARR to decline or fluctuate, including customer satisfaction, pricing, competition, economic conditions and guest spending levels. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.