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Toast, Inc.: Q3 FY2025 earnings call

What management said about Q3 FY2025, from the documents filed with the SEC on 4 November 2025: press release. Guidance figures: 2 raised, 2 new. The quarter’s numbers.

Key takeaways

  • ARR crossed $2.0 billion: Annualized recurring run-rate grew 30% year over year, with both payments and subscription run-rates contributing to the total. Source
  • Adjusted EBITDA rose to $176 million: Adjusted EBITDA was $176 million, against $113 million a year earlier. Diluted EPS was $0.16, against $0.07. Source
  • Fintech gross profit line up 34%: Non-GAAP subscription and financial technology gross profit was $506 million, against $378 million; the GAAP figure was $490 million. Source
  • About 7,500 net new locations: Net new Locations were approximately 7,500 in the quarter. Second quarter 2025 recorded a record 8,500 net new Locations, per the prior release. Source
  • Toast IQ assistant expanded: Toast IQ expanded to a conversational assistant for restaurants and food and beverage retailers that answers plain-language questions and takes action in one interface. Source
  • Non-GAAP operating expenses rose: Non-GAAP sales and marketing was $128 million, against $105 million. Non-GAAP R&D was $73 million, against $66 million, and non-GAAP G&A was $78 million, against $59 million. Source
  • Free cash flow reached $153 million: Free cash flow was $153 million, against $97 million; nine-month free cash flow was $430 million, against $172 million. Operating cash flow was $165 million. Source
  • Multi-year Uber partnership: The partnership centers on product innovation and go-to-market initiatives meant to help restaurants grow and better serve guests. Source

“We have an incredible opportunity to drive sustained growth over the next decade as we expand our leadership across U.S. restaurants, scale in new markets, and further expand our TAM.”

Aman Narang, Toast CEO

Guidance

AreaPeriodFigureAgainst last quarter
Non-GAAP subscription services and financial technology solutions gross profit SourceFourth quarter 2025$480 million to $490 millionNew
Adjusted EBITDA SourceFourth quarter 2025$140 million to $150 millionNew
Non-GAAP subscription services and financial technology solutions gross profit SourceFull year 2025$1,865 million to $1,875 millionRaised from $1,815 million to $1,835 million
Adjusted EBITDA SourceFull year 2025$610 million to $620 millionRaised from $565 million to $585 million

What changed from last quarter

  • Guidance raised: Full-year non-GAAP subscription services and financial technology solutions gross profit range raised, with growth now 32% against 28-29% previously. Source
  • Guidance raised: Full-year Adjusted EBITDA range raised from $565 million to $585 million. Source
  • New guidance: Fourth-quarter 2025 guidance given for non-GAAP gross profit and Adjusted EBITDA; the prior release gave guidance for the third quarter only. Source
  • New: Multi-year global partnership with Uber announced, focused on product innovation and go-to-market initiatives. Source
  • New: Conversational AI assistant added to the Toast IQ ecosystem. Source
  • New: Collaboration with The Coca-Cola Company on an AI-powered Toast IQ feature for beverage sales. Source
  • New: Anu Bharadwaj appointed to the Board of Directors. Source

Results and growth drivers

  • ARR crossed $2.0 billion: Annualized recurring run-rate grew 30% year over year, with both payments and subscription run-rates contributing to the total. Source
  • Adjusted EBITDA rose to $176 million: Adjusted EBITDA was $176 million, against $113 million a year earlier. Diluted EPS was $0.16, against $0.07. Source
  • Fintech gross profit line up 34%: Non-GAAP subscription and financial technology gross profit was $506 million, against $378 million; the GAAP figure was $490 million. Source
  • Operating and net income rose: Income from operations was $84 million, against $34 million, and net income was $105 million, against $56 million. Source

Locations and payments volume

  • About 7,500 net new locations: Net new Locations were approximately 7,500 in the quarter. Second quarter 2025 recorded a record 8,500 net new Locations, per the prior release. Source
  • Gross payment volume up 24%: Gross payment volume was $51.5 billion, and nine-month gross payment volume grew 23% to $143.6 billion. Source
  • Subscription run-rate grew 28%: Subscription run-rate reached $1,002 million, up 28% from a year earlier, slower than the 31% growth in payments run-rate. Source
  • Payments fintech gross profit rose: Payments financial technology gross profit was $255 million, against $189 million; non-payments financial technology gross profit was $58 million, against $43 million. Source

“With the momentum we have and the investments we’re making in our platform, in AI, and in our partner ecosystem, I’ve never been more confident in the opportunity ahead.”

Aman Narang, Toast CEO

Products and customers

  • Toast IQ assistant expanded: Toast IQ expanded to a conversational assistant for restaurants and food and beverage retailers that answers plain-language questions and takes action in one interface. Source
  • Coca-Cola beverage-sales feature: An exclusive AI-powered feature within Toast IQ, built with The Coca-Cola Company, is designed to help improve beverage sales. Source
  • Large operators signed recently: TGI Fridays and Everbowl were named among several large-scale operators recently signed to the platform, alongside Nordstrom. Source
  • Bon Appétit partner count: Toast partnered with 14 of the 20 Bon Appétit Best New Restaurants for 2025. Source

Costs and margins

  • Non-GAAP operating expenses rose: Non-GAAP sales and marketing was $128 million, against $105 million. Non-GAAP R&D was $73 million, against $66 million, and non-GAAP G&A was $78 million, against $59 million. Source
  • Stock-based compensation rose: Stock-based compensation and related payroll tax was $70 million, against $61 million, and is excluded from the adjusted measures. Source
  • Fintech cost of revenue rose: Financial technology solutions costs of revenue were $1,032 million, against $835 million; hardware and professional services costs were $101 million, against $91 million. Source
  • Hardware gross profit negative: Hardware and professional services gross profit was negative $57 million, against negative $42 million; non-GAAP was negative $51 million, against negative $36 million. Source

Cash, capital and shareholder returns

  • Cash and equivalents rose: Cash and cash equivalents were $1,357 million at September 30, 2025, against $903 million at December 31, 2024; marketable securities were $500 million. Source
  • Free cash flow reached $153 million: Free cash flow was $153 million, against $97 million; nine-month free cash flow was $430 million, against $172 million. Operating cash flow was $165 million. Source
  • Class A share repurchases: Class A repurchases were $23 million in the quarter and $54 million for nine months; diluted weighted-average shares were 609 million, against 590 million. Source
  • Warrant fair-value gain: The change in fair value of the warrant liability was a gain of $7 million in the quarter, against a $1 million loss a year earlier. Source

Strategy, partnerships and board

  • Multi-year Uber partnership: The partnership centers on product innovation and go-to-market initiatives meant to help restaurants grow and better serve guests. Source
  • Toast Advertising and IQ launches: Management cited Toast IQ and Toast Advertising as recent launches already helping customers increase revenue and operate more efficiently. Source
  • Nordstrom rollout across stores: Nordstrom is implementing the platform across its dining locations in the United States, with the rollout covering stores and concepts from cafes to full-service restaurants. Source
  • Anu Bharadwaj joins board: Ms. Bharadwaj, President at Atlassian, has enterprise software experience and a record of scaling businesses and leading product innovation. Source

Coming up, as management said on 4 November 2025

  • Uber integration deepens in US and Canada: Toast and Uber plan deeper integration to better manage digital ordering, enhance the guest experience and grow sales, starting in the US and Canada. Source

Figures management reported

FigureReported
Annualized recurring run-rate (ARR) Source$2,016 million, up 30% year over year
Locations (customer count) Sourceapproximately 156,000, up 23% year over year
Subscription services revenue Source$244 million, against $189 million

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.