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Sally Beauty Holdings, Inc.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 3 August 2026: press release. Guidance figures: 2 lowered, 5 kept. The quarter’s numbers.

Key takeaways

  • Quarter sales edged higher: Consolidated net sales were $935 million, up 0.2%. Nine-month net sales rose 1.0% to $2.78 billion. Source
  • Adjusted EPS rose 8%: Adjusted diluted EPS was $0.55, up 8%. GAAP diluted EPS was $0.55, up 25%; diluted weighted shares fell to 97.9 million from 103.2 million. Source
  • BSG sales and comparables fell: BSG net sales fell 2.4% to $396.9 million. Comparable sales fell 2.1%, after a 0.5% gain a year earlier. Segment operating earnings fell 3.4% to $49.0 million, with margin at 12.3%. Source
  • Sally U.S. and Canada comps 3.5%: Sally U.S. and Canada comparable sales grew 3.5%. Management attributed the growth to hair color, digital growth and new customer acquisition. Source
  • Gross margin up 90 basis points: GAAP consolidated gross margin was 52.4%, up 90 basis points. Adjusted gross margin rose 40 basis points to 52.4%. Source
  • Free cash flow $62 million: Third-quarter operating cash flow was $81 million and free cash flow was $62 million, up from $49.1 million a year earlier. Source

“Our third quarter results reflect the progress we are making against our long-term strategy and the underlying strength of our operating model,”

Denise Paulonis, president and chief executive officer

Guidance

AreaPeriodFigureAgainst last quarter
Consolidated net sales SourceFiscal 2026 full year$3.725 billion to $3.733 billionLowered from $3.725 billion to $3.750 billion
Comparable sales SourceFiscal 2026 full yearApproximately 0.5%Kept
Adjusted operating earnings SourceFiscal 2026 full year$329 million to $335 millionLowered from $328 million to $342 million
Adjusted diluted EPS SourceFiscal 2026 full year$2.04 to $2.08Kept
Capital expenditures SourceFiscal 2026 full yearApproximately $100 millionKept
Free cash flow SourceFiscal 2026 full yearApproximately $200 millionKept
Share repurchases SourceFiscal 2026 full year50% of free cash flowKept

What changed from last quarter

  • Guidance lowered: Full-year net sales range narrowed; the top end was reduced from $3.750 billion to $3.733 billion. Source
  • Guidance lowered: Adjusted operating earnings range narrowed; the top end was reduced from $342 million to $335 million. Source
  • Guidance kept: Adjusted diluted EPS range narrowed to $2.04 to $2.08; the midpoint of $2.06 is unchanged. Source
  • Guidance kept: Comparable sales guidance is now approximately 0.5%, with the midpoint of the prior flat-to-up-1% range unchanged. Source
  • Guidance kept: Capital expenditure guidance of approximately $100 million is stated as no change. Source
  • Guidance kept: Free cash flow guidance of approximately $200 million is stated as no change. Source

Results and growth drivers

  • Quarter sales edged higher: Consolidated net sales were $935 million, up 0.2%. Nine-month net sales rose 1.0% to $2.78 billion. Source
  • Adjusted EPS rose 8%: Adjusted diluted EPS was $0.55, up 8%. GAAP diluted EPS was $0.55, up 25%; diluted weighted shares fell to 97.9 million from 103.2 million. Source
  • Operating margin rose 80 basis points: GAAP operating margin was 9.2%, against 8.4% a year earlier. Adjusted operating margin was 9.3%. Source
  • Nine-month operating earnings declined: Nine-month operating earnings were $234.3 million, down 5.5%. Nine-month diluted EPS was $1.43, up 2.1%. Source

Segments and regions

  • Sally sales and comparables rose: Sally segment net sales rose 2.2% to $538.6 million. Its comparable sales grew 1.6%, after a 1.1% decline a year earlier. Segment operating earnings rose 7.3% to $89.4 million. Source
  • BSG sales and comparables fell: BSG net sales fell 2.4% to $396.9 million. Comparable sales fell 2.1%, after a 0.5% gain a year earlier. Segment operating earnings fell 3.4% to $49.0 million, with margin at 12.3%. Source
  • Nine-month Sally sales outpaced BSG: Nine-month Sally segment net sales rose 2.5% to $1.59 billion. BSG nine-month net sales fell 0.9% to $1.19 billion. Source

“Importantly, the traction we are seeing across our strategic initiatives has helped drive 9% adjusted EPS growth year-to-date, underscoring our ability to deliver profitable growth while investing in the future.”

Denise Paulonis, president and chief executive officer

Products and customers

  • Sally U.S. and Canada comps 3.5%: Sally U.S. and Canada comparable sales grew 3.5%. Management attributed the growth to hair color, digital growth and new customer acquisition. Source
  • E-commerce sales rose 11%: Global e-commerce sales rose 11% to $110 million, equal to 12% of net sales. Second-quarter e-commerce sales were $108 million, up 13%. Source
  • BSG salon consultants declined: BSG salon business consultants numbered 558, down from 611 a year earlier. Franchisees employed 193 of them, up from 191. Source

Costs and margins

  • Gross margin up 90 basis points: GAAP consolidated gross margin was 52.4%, up 90 basis points. Adjusted gross margin rose 40 basis points to 52.4%. Source
  • Segment gross margins both rose: Sally gross margin was 61.5%, up 60 basis points. BSG gross margin was 40.1%, up 70 basis points from 39.4%. Source
  • Quarter SG&A held flat: Quarterly SG&A was $404 million, up $1 million, and 43.2% of sales, unchanged. Nine-month SG&A rose 4.0% to $1.22 billion. Source
  • Fuel for Growth costs fell: Fuel for Growth and other adjustments were $0.2 million in the quarter, against $7.8 million a year earlier. Nine-month amounts were $3.4 million, against $16.5 million. Source

Demand and inventory

  • Consolidated comparable sales flat: Consolidated comparable sales were flat in the quarter, against a 0.4% decline a year earlier. Nine-month consolidated comparable sales rose 0.4%. Source
  • Comparable sales lower than second quarter: Second-quarter comparable sales were Sally 2.5%, BSG (0.3)% and consolidated 1.3%. Third-quarter figures were Sally 1.6%, BSG (2.1)% and consolidated flat.
  • Inventory down 1%: Inventory was $996 million at quarter end, down 1% from a year earlier. Source

Capital, cash and returns to shareholders

  • Free cash flow $62 million: Third-quarter operating cash flow was $81 million and free cash flow was $62 million, up from $49.1 million a year earlier. Source
  • Term loan repaid and shares bought: The company repaid $20 million of term loan B debt and repurchased 1.9 million shares for $25 million in the quarter. Source
  • Cash balance and leverage: Cash and equivalents were $173 million, with no revolver borrowings outstanding. The net debt leverage ratio was 1.4x at quarter end. Source
  • Nine-month free cash flow rose 18%: Nine-month free cash flow was $163.2 million, up 18.0%, after $84.3 million of capital expenditures. Source

Strategy and investment

  • Investing behind growth initiatives: Management said the company kept investing in initiatives that reshape the customer experience and expand reach, while reporting EPS growth and cash flow. Source
  • Fuel for Growth excluded from adjusted results: Fuel for Growth costs are excluded from adjusted measures. The company describes them as expenses tied to the initiative and other non-recurring items. Source
  • Headquarters relocation rent costs: Nine-month relocation costs of $1.9 million were duplicate rent on the new office before the move from the Denton headquarters. Source

Store footprint and consultants

  • Total store count down 39: The company operated 4,386 stores at quarter end, against 4,425 a year earlier. Sally had 3,066 stores and BSG had 1,320. Source
  • BSG franchise stores held at 131: Franchise stores stayed at 131, while BSG company-operated stores fell to 1,189 from 1,198. Source
  • Store count down from prior quarter: Total stores were 4,386, compared with 4,399 at the end of the second quarter. Sally stores fell from 3,079.

Coming up, as management said on 3 August 2026

  • Final quarter investment focus: Management said it remains focused on investing behind growth initiatives in the final quarter of fiscal 2026. Source

Risks management discussed

  • External: Full-year net sales guidance assumes about 30 basis points of favorable foreign currency impact. Source

Earlier plans management reported on

  • Not stated: Narrowed full-year fiscal 2026 ranges sit within the earlier guidance ranges. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.