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Q2 Holdings, Inc.: Q3 FY2025 earnings call

What management said about Q3 FY2025, from the documents filed with the SEC on 5 November 2025: press release. Guidance figures: 2 raised, 5 new. The quarter’s numbers.

Key takeaways

  • Revenue grew 15 percent year-over-year: Third-quarter revenue was $201.7 million, up 15 percent from the prior-year quarter and 3 percent from the second quarter. Nine-month revenue was $586.6 million. Source
  • Adjusted EBITDA rose to $48.8 million: Adjusted EBITDA was $48.8 million, up from $32.6 million a year earlier and $45.8 million in the second quarter. Adjusted EBITDA margin was 24.2 percent. Source
  • Record third-quarter bookings across products: Sales execution across key product lines in Enterprise and Tier 1 segments produced a record third quarter for bookings, according to the release. Source
  • GAAP gross margin improved year-over-year: GAAP gross margin was 54.0 percent against 50.9 percent a year earlier. Non-GAAP gross margin was 57.9 percent, compared with 56.0 percent in the prior-year quarter. Source
  • Partner data strategy for agentic innovation: The new partner data strategy would combine integrations and partners into one ecosystem to power agentic innovation, with customers and partners adding platform capabilities. Source
  • Free cash flow rose to $116.8 million: Nine-month free cash flow was $116.8 million, against $69.9 million a year earlier, after operating cash flow of $137.8 million. Source
  • Kirk Coleman leads new go-to-market: Kirk Coleman moves to Chief Business Officer, leading a newly formed go-to-market organization covering sales, customer success, marketing and product. Source

“We achieved strong sales success across key product lines, executing well in both Enterprise and Tier 1 segments, which drove a record for third quarter bookings,”

Matt Flake, Q2 Chairman and CEO

Guidance

AreaPeriodFigureAgainst last quarter
Total revenue Sourcefourth quarter 2025$202.4 million - $206.4 millionNew
Adjusted EBITDA Sourcefourth quarter 2025$47.2 million - $50.2 million, representing 23 to 24 percent of revenueNew
Total revenue Sourcefull year 2025$789.0 million - $793.0 millionRaised from $783.0 million - $788.0 million
Adjusted EBITDA Sourcefull year 2025$182.5 million - $185.5 million, representing 23 percent of revenueRaised from $177.0 million - $181.0 million
Subscription revenue growth Sourcefull year 2026approximately 13.5%New
Adjusted EBITDA margin Sourcefull year 2026expansion of approximately 250 basis pointsNew
Gross margin Sourcefull year 2026at least 60%New

What changed from last quarter

  • New guidance: Guidance given for the fourth quarter of 2025, which was not in the prior release. Source
  • New: Board authorized a share repurchase program of up to $150 million of common stock, through open market, privately negotiated, accelerated, block or Rule 10b5-1 transactions. Source
  • New: Hima Mukkamala, previously Chief Development Officer, appointed Chief Operating Officer effective November 6, 2025. Source
  • New: Kirk Coleman, previously President, appointed Chief Business Officer, leading a newly formed go-to-market organization. Source
  • Ended: Chief Revenue Officer role ends with Mike Volanoski's departure from the company. Source
  • New: New partner data strategy announced to combine integrations and partners into a unified data and capabilities ecosystem for AI innovation on the platform. Source

Third quarter results and growth

  • Revenue grew 15 percent year-over-year: Third-quarter revenue was $201.7 million, up 15 percent from the prior-year quarter and 3 percent from the second quarter. Nine-month revenue was $586.6 million. Source
  • Adjusted EBITDA rose to $48.8 million: Adjusted EBITDA was $48.8 million, up from $32.6 million a year earlier and $45.8 million in the second quarter. Adjusted EBITDA margin was 24.2 percent. Source
  • GAAP net income versus prior-year loss: GAAP net income was $15.0 million, compared with a net loss of $11.8 million a year earlier. Nine-month GAAP net income was $31.6 million. Source
  • Diluted earnings per share reported: Diluted net income per share was $0.23 for the third quarter, against a loss of $0.20 a year earlier. Nine-month diluted net income per share was $0.49. Source

Enterprise and Tier 1 bookings

  • Record third-quarter bookings across products: Sales execution across key product lines in Enterprise and Tier 1 segments produced a record third quarter for bookings, according to the release. Source
  • Net new Top 50 bank agreement: A net new agreement with a Top 50 U.S. Enterprise bank covers retail and small-to-medium sized bank digital banking solutions. Source
  • Expansions added to existing banks: A Top 50 U.S. Enterprise bank expanded to add retail digital banking, and an Enterprise bank expanded use of risk and fraud solutions. Source

“We are pleased with our financial performance in the third quarter, highlighted by both revenue and adjusted EBITDA results above the high end of our guidance,”

Jonathan Price, Q2 CFO

Margins and operating costs

  • GAAP gross margin improved year-over-year: GAAP gross margin was 54.0 percent against 50.9 percent a year earlier. Non-GAAP gross margin was 57.9 percent, compared with 56.0 percent in the prior-year quarter. Source
  • GAAP operating income of $11.0 million: GAAP income from operations was $11.0 million, against a loss of $12.8 million a year earlier. Nine-month operating income was $23.0 million. Source
  • Adjusted EBITDA margin reached 24.2 percent: Adjusted EBITDA margin was 24.2 percent for the quarter, against 18.6 percent a year earlier, and 23.1 percent for the nine months. Source
  • Research and development spend increased: Non-GAAP research and development expense was $34.6 million, up from $32.2 million a year earlier. Non-GAAP sales and marketing expense was $22.5 million. Source

Products and AI at Dev Days

  • AI copilot for account holders: The Dev Days conference demonstrated an AI copilot that uses natural language prompts to assist account holders and service representatives. It is in development. Source
  • AI-assisted coding in the SDK: An AI-assisted coding capability in the software development kit makes developer documentation available through conversational developer tools. Source
  • Partner data strategy for agentic innovation: The new partner data strategy would combine integrations and partners into one ecosystem to power agentic innovation, with customers and partners adding platform capabilities. Source
  • Internal AI assistant extended to customers: A customer-facing extension of the internal AI assistant indexes institutional documentation and operational context, made available through a large language model. Source

“I’m also excited about leadership changes we believe will better align our talent and focus with our long-term strategy, strengthening our ability to innovate through AI and deliver even greater impact for our customers.”

Matt Flake, Q2 Chairman and CEO

Cash, debt and balance sheet

  • Free cash flow rose to $116.8 million: Nine-month free cash flow was $116.8 million, against $69.9 million a year earlier, after operating cash flow of $137.8 million. Source
  • Cash balance higher than year-end: Cash and cash equivalents were $472.4 million at September 30, 2025, up from $358.6 million at December 31, 2024, with $96.3 million of investments. Source
  • Convertible notes classified as current: Convertible notes of $493.9 million are shown as a current liability at September 30, 2025, against $190.3 million current and $302.1 million long-term at year-end 2024. Source
  • Accounts receivable increased sharply: Accounts receivable, net was $69.9 million at September 30, 2025, up from $42.1 million at December 31, 2024. The release gives no reason for the change. Source

Leadership changes

  • Kirk Coleman leads new go-to-market: Kirk Coleman moves to Chief Business Officer, leading a newly formed go-to-market organization covering sales, customer success, marketing and product. Source
  • Hima Mukkamala becomes chief operating officer: Hima Mukkamala moves from Chief Development Officer to Chief Operating Officer, leading engineering, service delivery and customer experience. Source
  • Chief revenue officer departing: Mike Volanoski, Chief Revenue Officer, is leaving the company and will stay on during a transition period. Source

Coming up, as management said on 5 November 2025

  • Leadership roles take effect: The Chief Operating Officer appointment takes effect on November 6, 2025, the same date as the Chief Business Officer appointment. Source
  • Revenue chief stays through transition: Mike Volanoski remains with the company to support a transition until December 12, 2025. Source
  • Repurchases to be executed opportunistically: The CFO said the balance sheet and cash flow give flexibility to invest, retire debt and opportunistically execute the $150 million repurchase program. Source
  • Pipeline supports growth ahead: Management said the pipeline and continued momentum position the company for sustained growth as it closes out the year. Source
  • AI offerings still in development: Several AI offerings shown at Dev Days remain in development, illustrating the breadth of the company's AI strategy. Source

Figures management reported

FigureReported
Subscription Annualized Recurring Revenue Source$745.4 million, up 14 percent year-over-year
Remaining Performance Obligations (Backlog) Sourceapproximately $2.5 billion, up 7 percent sequentially and 24 percent year-over-year
Enterprise and Tier 1 contracts signed Sourceseven in the quarter

Earlier plans management reported on

  • Ahead: Third-quarter revenue of $201.7 million and adjusted EBITDA of $48.8 million were above the high end of the third-quarter guidance from the prior release. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.