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Pinnacle West Capital Corp.: Q4 FY2025 earnings call

What management said about Q4 FY2025, from the documents filed with the SEC on 25 February 2026: press release. Guidance figures: 1 kept. The quarter’s numbers.

Key takeaways

  • Full-year diluted EPS was $5.05: Full-year 2025 net income attributable to common shareholders was $616.5 million, or $5.05 per diluted share, compared with $5.24 in 2024. Source
  • Usage and customer growth lifted results: The company attributed the full-year increase of about $8 million mainly to customer usage, customer growth and related pricing, partly offset by weather and higher interest and other expenses. Source
  • Customer growth of 2.4% in 2025: APS customer growth was 2.4% in 2025. Management said the growth is driving a significant increase in energy consumption. Source
  • Large facilities expected to lift sales: Management expects future sales to rise 5% to 7% annually over five years, due largely to several large commercial and manufacturing facilities expected to be added. Source
  • Reliability placed in top quartile: Management said APS is among the top quartile of utilities nationwide for reliability, with the system performing at a high level under intense demand. Source
  • Three all-time peak demand records: APS set three all-time peak demand records in 2025, each higher than the last, and peak demand rose more than 5% over the prior year. Source
  • Earning well below allowed return: Management said APS continues to earn well below its allowed return, and cited constructive regulatory outcomes and timely investment recovery as important. Source

“APS, our principal subsidiary, continues to experience significant customer and sales growth as more people move to Arizona, and businesses and commercial operations choose our service territory to locate and expand”

Pinnacle West Chairman, President and CEO Ted Geisler

Guidance

AreaPeriodFigureAgainst last quarter
Consolidated earnings per diluted share Source2026, weather-normalized$4.55 to $4.75Kept
APS customer growth Sourceannual average, through 20301.5% to 2.5%
Retail electricity sales growth Sourcenext five years, annual5% to 7%

What changed from last quarter

  • Guidance kept: The 2026 diluted EPS range of $4.55 to $4.75 on a weather-normalized basis is the same as in the third-quarter release. Source
  • Ended: The 2025 EPS range of $4.90 to $5.10 from the third-quarter release is replaced by reported full-year 2025 diluted EPS of $5.05. Source

Results and earnings drivers

  • Full-year diluted EPS was $5.05: Full-year 2025 net income attributable to common shareholders was $616.5 million, or $5.05 per diluted share, compared with $5.24 in 2024. Source
  • Fourth-quarter EPS was $0.13: Fourth-quarter net income attributable to common shareholders was $15.4 million, or $0.13 per diluted share, against a net loss of $6.8 million, or $0.06 per share, a year earlier. Source
  • Usage and customer growth lifted results: The company attributed the full-year increase of about $8 million mainly to customer usage, customer growth and related pricing, partly offset by weather and higher interest and other expenses. Source
  • Fourth-quarter revenue and fuel costs rose: Fourth-quarter operating revenues were $1,128,167 thousand, against $1,095,408 thousand a year earlier; fuel and purchased power cost $420,372 thousand, against $396,148 thousand. Source

Customer and sales growth

  • Customer growth of 2.4% in 2025: APS customer growth was 2.4% in 2025. Management said the growth is driving a significant increase in energy consumption. Source
  • Weather-normalized sales up 5.0%: Weather-normalized year-over-year retail electricity sales grew 5.0% in 2025, measured at the midpoint of projections. Source
  • Large facilities expected to lift sales: Management expects future sales to rise 5% to 7% annually over five years, due largely to several large commercial and manufacturing facilities expected to be added. Source

“Geisler emphasized that employees remain focused on delivering value by keeping costs in check, strengthening reliability, and raising customer satisfaction”

Pinnacle West Chairman, President and CEO Ted Geisler

Reliability and operations

  • Reliability placed in top quartile: Management said APS is among the top quartile of utilities nationwide for reliability, with the system performing at a high level under intense demand. Source
  • Fleet performed in peak demand: Geisler said the diverse generation fleet performed when customers needed it most, during Arizona's third-hottest summer on record. Source
  • Three all-time peak demand records: APS set three all-time peak demand records in 2025, each higher than the last, and peak demand rose more than 5% over the prior year. Source

Costs, bills and returns

  • Earning well below allowed return: Management said APS continues to earn well below its allowed return, and cited constructive regulatory outcomes and timely investment recovery as important. Source
  • Bills kept as low as possible: Management said it is committed to keeping bills as low as possible for customers amid national inflationary pressures. Source
  • Operating income and expenses for quarter: Fourth-quarter operating income was $121,010 thousand, against $84,538 thousand a year earlier; total operating expenses were $1,007,157 thousand, against $1,010,870 thousand. Source

“our 2025 earnings reflect this positive growth pattern and the significant investments being made to expand and reinforce the infrastructure needed to support the collective demand for electricity across our service territory”

Pinnacle West Chairman, President and CEO Ted Geisler

Customer experience and assistance

  • Customer assistance reached about $70 million: In 2025 APS expanded customer assistance programs, connecting Arizonans to about $70 million in annual support, most of it in the state. Source
  • Heat-relief funding since 2021: Since 2021 the company has provided more than $6 million for statewide heat-relief initiatives and helped sustain 211 Arizona, a service for health and housing support. Source
  • Survey rankings for residential and business: In an Escalent survey, APS ranked first quartile among large IOUs for residential overall satisfaction and second quartile for business customers. Source

Guidance, workforce and capacity

  • Key assumptions in 2025 slides: Key factors and assumptions behind the 2026 range are in the year-end and fourth-quarter 2025 earnings presentation slides. Source
  • Employees kept power on through summer: Geisler said employees worked to keep the lights on and air conditioners running through Arizona's intense 2025 summer. Source
  • Capacity and headcount rose: The company reported about 6,200 megawatts of generating capacity and about 6,600 employees, against about 6,500 megawatts and 6,400 employees in the third-quarter release. Source

Figures management reported

FigureReported
Customer growth Source2.4% in 2025
Load growth Source5.0% weather-normalized retail sales growth in 2025
Rate cases Source2022 rate case impacts in 2025 results
Capital planmore than $2.5 billion a year through 2028
EPS growth target Source2026 diluted EPS $4.55 to $4.75, weather-normalized

Risks management discussed

  • Regulatory: Management said returns sit below the allowed level and tied investment recovery to constructive regulatory outcomes. Source
  • External: Management cited national inflationary pressures and the need to keep customer bills as low as possible. Source
  • Operational: Intense summer demand and record peaks tested the system, and management said it continued to perform at a high level. Source

Earlier plans management reported on

  • Not stated: The 2026 diluted EPS range of $4.55 to $4.75 on a weather-normalized basis matches the estimate in the third-quarter release.
  • Not stated: Management referred to keeping customer bills as low as possible, a point also made in the third-quarter release.

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.