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Paysign, Inc.: Q2 FY2026 earnings call

What management said about Q2 FY2026, from the documents filed with the SEC on 5 August 2026: press release. Guidance figures: 7 raised, 9 new. The quarter’s numbers.

Key takeaways

  • Revenue rose 48.1% year over year: Total revenue was $28.25 million, up $9.17 million from $19.08 million a year earlier. Management tied growth to pharma programs and to plasma donations and card loads. Source
  • Adjusted EBITDA rose 113.0%: Adjusted EBITDA was $9.61 million, or $0.16 per fully diluted share, compared with $4.51 million and $0.08 a year earlier. Source
  • Pharma revenue rose 88.9%: Pharma revenue was $14.65 million, up from $7.75 million. Management linked this to 51 net programs added over twelve months and higher management, setup and claim fees. Source
  • Plasma center count fell to 561: Net plasma centers ended at 561, down from 607. Management said customer closures and a sale of some centers to a company using another provider drove the decline. Source
  • Gross margin rose to 63.3%: Gross profit margin was 63.3%, up from 61.6%. Management attributed the increase to a greater mix of pharma revenue. Source
  • Operating margin excluding one-time item 21.3%: Excluding the $990,000 contingent consideration benefit, operating margin was 21.3%, still above the prior year's 7.5%. Source
  • Active programs reached 148: Active patient affordability programs ended the quarter at 148 after 51 net additions over the past twelve months. Source
  • Unrestricted cash reached $27.37 million: Unrestricted cash ended the quarter at $27.37 million, and the company reported zero bank debt. Source

“Paysign delivered a strong second quarter, achieving record revenue, net income, and adjusted EBITDA while continuing to expand margins,”

Mark Newcomer, President and CEO of Paysign

Guidance

AreaPeriodFigureAgainst last quarter
Revenue Sourcefull year 2026$114.0M - $117.0MRaised from $106.5M - $110.5M
Revenue Sourcethird quarter 2026$28.5M - $30.0MNew
Revenue growth (YoY) Sourcefull year 202639.0% - 43.0%Raised from 30% - 35%
Revenue growth (YoY) Sourcethird quarter 202632.0% - 38.9%New
Gross margin Sourcefull year 202662.0% - 63.0%Raised from 60% - 62%
Gross margin Sourcethird quarter 202661.0% - 63.0%New
Net income Sourcefull year 2026$21.5M - $23.0MRaised from $13.0M - $16.0M
Net income Sourcethird quarter 2026$5.7M - $6.0MNew
Diluted EPS Sourcefull year 2026$0.35 - $0.37Raised from $0.21 - $0.26
Diluted EPS Sourcethird quarter 2026$0.09 - $0.10New
Adjusted EBITDA Sourcefull year 2026$35.0M - $38.0MRaised from $30.0M - $33.0M
Adjusted EBITDA Sourcethird quarter 2026$9.5M - $10.0MNew
Adjusted EBITDA per diluted share Sourcefull year 2026$0.57 - $0.61Raised from $0.49 - $0.53
Adjusted EBITDA per diluted share Sourcethird quarter 2026$0.15 - $0.16New
Active patient affordability programs (exit count) Sourceend of third quarter 2026165 - 170New
Plasma centers (exit count) Sourceend of third quarter 2026561 - 563New

What changed from last quarter

  • Guidance raised: Full-year 2026 ranges for revenue, revenue growth, gross margin, net income, diluted EPS, Adjusted EBITDA and Adjusted EBITDA per share were raised from the prior ranges. Source
  • New guidance: Third-quarter 2026 ranges and exit counts for programs and plasma centers were given; the prior release gave second-quarter ranges instead. Source

Results and growth drivers

  • Revenue rose 48.1% year over year: Total revenue was $28.25 million, up $9.17 million from $19.08 million a year earlier. Management tied growth to pharma programs and to plasma donations and card loads. Source
  • Adjusted EBITDA rose 113.0%: Adjusted EBITDA was $9.61 million, or $0.16 per fully diluted share, compared with $4.51 million and $0.08 a year earlier. Source
  • Net income rose to $6.76 million: Net income was $6.76 million, or $0.11 per fully diluted share, against $1.39 million, or $0.02, a year earlier. Source

Pharma and plasma segments

  • Pharma revenue rose 88.9%: Pharma revenue was $14.65 million, up from $7.75 million. Management linked this to 51 net programs added over twelve months and higher management, setup and claim fees. Source
  • Plasma revenue rose 21.4%: Plasma revenue was $13.04 million, up from $10.74 million. Management attributed the rise to more donations and dollars loaded, partly offset by 46 fewer net centers. Source
  • Plasma revenue per center rose: Average monthly revenue per plasma center rose to $7,699 from $7,098. Management said loads per center also increased, which it described as stronger utilization at existing centers. Source

“Strong growth in our patient affordability business, steady performance in plasma donor compensation, and disciplined execution across the company drove meaningful operating leverage and profitability,”

Mark Newcomer, President and CEO of Paysign

Volumes, claims and plasma centers

  • Dollar load and spend volumes rose: Gross dollar load volume was up 24.3% and gross spend volume was up 24.2%, each versus the second quarter of 2025. Source
  • Processed claims rose about 54%: Processed claims rose approximately 54% compared with the second quarter of 2025. Source
  • Plasma center count fell to 561: Net plasma centers ended at 561, down from 607. Management said customer closures and a sale of some centers to a company using another provider drove the decline. Source

Costs and operating expenses

  • Cost of revenues rose 41.4%: Cost of revenues was $10.36 million, up 41.4%, on network costs, call center support, higher employee costs and a contact center that went live in November 2025. Source
  • Operating expenses rose 5.5%: Total operating expenses were $10.89 million, up 5.5%. Excluding the one-time benefit, management said they would have been $11.9 million, up 15.1%. Source
  • Stock compensation rose 31.2%: Stock compensation expense rose 31.2% to $1.25 million, within selling, general and administrative expense of $8.55 million, up 4.3%. Source
  • Amortization rose on Gamma intangibles: Depreciation and amortization rose $219 thousand, or 10.4%, mainly from Gamma intangible amortization and capitalized software and equipment. Source
  • Effective tax rate was 14.5%: Income tax provision was $1.15 million, an effective rate of 14.5%. Management said a discrete item tied to the June 30, 2026 stock price increase drove the adjustment. Source

“We delivered another strong quarter, with results in both plasma and patient affordability reflecting the momentum we have been building,”

Jeff Baker, Chief Financial Officer of Paysign

Margins and pricing

  • Gross margin rose to 63.3%: Gross profit margin was 63.3%, up from 61.6%. Management attributed the increase to a greater mix of pharma revenue. Source
  • Operating margin was 24.8%: Operating margin was 24.8%, against 7.5% a year earlier. Management said the one-time contingent consideration benefit is included. Source
  • Operating margin excluding one-time item 21.3%: Excluding the $990,000 contingent consideration benefit, operating margin was 21.3%, still above the prior year's 7.5%. Source
  • Mix shift drove margin expansion: Management attributed gross and operating margin expansion to mix shift and expense discipline. Source

Demand, programs and launches

  • Active programs reached 148: Active patient affordability programs ended the quarter at 148 after 51 net additions over the past twelve months. Source
  • Plasma inventory correction easing: Management said high plasma inventory levels weighed on 2025 results and that recent plasma trends show improvement from them. Source
  • Program launches support raised ranges: Management cited visibility into additional program launches and seasonal trends as support for the raised full-year ranges. Source

Cash, balance sheet and capital

  • Unrestricted cash reached $27.37 million: Unrestricted cash ended the quarter at $27.37 million, and the company reported zero bank debt. Source
  • Unrestricted cash increase attributed: Unrestricted cash rose $6.31 million over six months. Management attributed this to net income, non-cash items and timing of operating payments, partly offset by capital investment and Gamma-related payments. Source
  • Restricted cash rose to $149.11 million: Restricted cash rose $5.19 million, mainly from higher funds on card, offset by lower customer program deposits. The company said restricted cash funds card funding and pharma claim reimbursements. Source
  • Treasury stock rose to $5.34 million: Treasury stock at cost rose to $5.34 million, covering 1,459,689 shares, up from $2.15 million and 934,708 shares at year-end 2025. Source

Strategy, acquisitions and investment

  • Gamma earn-out fair value benefit: A one-time, non-cash fair value gain of $990,000 on Gamma contingent consideration was recorded as a reduction to selling, general and administrative expense. Source
  • Platform spending continued: Management said software development and equipment purchases for the processing platform continued to be capitalized. Source
  • Multiyear strategy reinforced: The CEO said the quarter reinforced the multiyear strategy the company has been building. Source

Coming up, as management said on 5 August 2026

  • More program launches expected: Management cited visibility into additional program launches as support for the raised full-year ranges. Source

Figures management reported

FigureReported
Active patient affordability programs Source148
Net plasma centers Source561 (607 a year earlier)
Average monthly revenue per plasma center Source$7,699 (versus $7,098)
Processed claims growth Sourceapproximately 54%
Gross dollar load volume growth Source24.3%
Gross spend volume growth Source24.2%

Risks management discussed

  • Demand: Net plasma centers fell because customers closed centers and sold some to a provider that uses another vendor. Source
  • Demand: Management said high plasma inventory levels weighed on 2025 results and that recent trends show improvement. Source
  • Operational: Cost of revenues rose with a new call center and higher employee costs, which management tied to business growth. Source
  • Financial: Operating expenses include a one-time $990,000 benefit; excluding it, expenses rose 15.1% rather than 5.5%. Source

Earlier plans management reported on

  • Ahead: Revenue, operating margin and net income finished above the high end of prior second-quarter guidance. Source
  • Not stated: Management said the second quarter follows a seasonal pattern it had laid out earlier, with pharma revenue peaking in the first quarter.

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.