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Otis Worldwide Corp.: Q2 FY2026 earnings call

What management said about Q2 FY2026, from the documents filed with the SEC on 22 July 2026: press release. Guidance figures: 3 lowered, 2 kept. The quarter’s numbers.

Key takeaways

  • Net sales rose 7 percent: Net sales were $3.9 billion, up 7% at actual currency and 6% organic, with growth in all Service lines. Six-month net sales rose 7% to $7.4 billion. Source
  • Adjusted operating profit fell $25 million: Adjusted operating profit was $587 million, down $25 million at actual currency and $32 million at constant currency. Service growth was more than offset by New Equipment and corporate items. Source
  • Service margin contracted 170 basis points: Service segment operating profit margin was 23.2%, against 24.9% a year earlier. At constant currency, segment operating profit rose $16 million. Source
  • New Equipment margin fell to 3.1%: New Equipment segment operating profit was $40 million, down $28 million at actual currency. Management cited lower volume, unfavorable price and mix. Source
  • Adjusted operating margin fell 180 basis points: Adjusted operating profit margin was 15.2%, down 180 basis points, on unfavorable segment performance and other corporate adjustments, partly offset by segment mix. GAAP margin was 14.9%, down 30 basis points. Source
  • New Equipment orders fell 5 percent: New Equipment orders were down 5% at constant currency. Americas and EMEA growth was more than offset by a decline of over 20% in Asia Pacific, with China down high teens. Source
  • Adjusted operating profit guidance lowered: Full-year adjusted operating profit is now about $2.4 billion, down $45 million to $15 million at constant currency. The prior guidance was about $2.5 billion, up $20 million to $60 million at constant currency. Source
  • Adjusted EPS and cash flow guidance lowered: Full-year adjusted EPS guidance is $4.01 to $4.05, from $4.20 to $4.24. Adjusted free cash flow guidance is $1.50 to 1.55 billion, from $1.60 to 1.65 billion. Source

“Otis delivered a solid quarter, with net sales up 7%, supported by growth across all Service lines and sequential improvement in New Equipment trends.”

Chair, CEO & President Judy Marks

Guidance

AreaPeriodFigureAgainst last quarter
Net sales Sourcefull year 2026$15.1 to $15.3 billionKept
Organic New Equipment sales Sourcefull year 2026down low single digits to flatKept
Adjusted operating profit Sourcefull year 2026approximately $2.4 billion, down $45 to $15 million at constant currency; down $30 million to flat at actual currencyLowered from approximately $2.5 billion, up $20 to $60 million at constant currency; up $60 to $100 million at actual currency
Adjusted EPS Sourcefull year 2026$4.01 to $4.05Lowered from $4.20 to $4.24
Adjusted free cash flow Sourcefull year 2026$1.50 to 1.55 billionLowered from $1.60 to 1.65 billion

What changed from last quarter

  • Guidance lowered: Full-year adjusted operating profit guidance changed from about $2.5 billion to about $2.4 billion. Source
  • Guidance lowered: Full-year adjusted EPS guidance changed from $4.20 to $4.24 to $4.01 to $4.05. Source
  • Guidance lowered: Full-year adjusted free cash flow guidance changed from $1.60 to 1.65 billion to $1.50 to 1.55 billion. Source
  • Guidance kept: Full-year net sales guidance range of $15.1 to $15.3 billion was not changed. Source
  • Guidance kept: Full-year organic sales and organic segment ranges were not changed from the first quarter release. Source

Results and growth drivers

  • Net sales rose 7 percent: Net sales were $3.9 billion, up 7% at actual currency and 6% organic, with growth in all Service lines. Six-month net sales rose 7% to $7.4 billion. Source
  • GAAP operating profit rose $28 million: GAAP operating profit was $575 million. The company attributed the increase mainly to the absence of prior-year UpLift transformation costs, separation-related adjustments and other non-recurring items. Source
  • Adjusted operating profit fell $25 million: Adjusted operating profit was $587 million, down $25 million at actual currency and $32 million at constant currency. Service growth was more than offset by New Equipment and corporate items. Source
  • Adjusted EPS fell 4 percent: Adjusted EPS was $1.01, down 4%, reflecting operational performance, higher interest and a higher tax rate, partly offset by currency, a lower share count and lower noncontrolling interest. GAAP EPS was $1.12, up 13%. Source

Segments and regions

  • Service sales up 11 percent: Service net sales were $2.6 billion, up 11% at actual currency and 9% organic. Segment operating profit rose $21 million to $599 million at actual currency. Source
  • Service margin contracted 170 basis points: Service segment operating profit margin was 23.2%, against 24.9% a year earlier. At constant currency, segment operating profit rose $16 million. Source
  • New Equipment sales flat by region: New Equipment net sales were $1.3 billion, flat at actual currency and down 1% at constant currency. The Americas grew about 10% organically, China fell high teens and EMEA fell mid-single digits. Source
  • New Equipment margin fell to 3.1%: New Equipment segment operating profit was $40 million, down $28 million at actual currency. Management cited lower volume, unfavorable price and mix. Source

“Our strategy, actions and investments in service quality are gaining traction as evidenced by double-digit growth in both modernization and repair sales”

Chair, CEO & President Judy Marks

Service lines and modernization

  • Maintenance and repair grew 6 percent: Organic maintenance and repair sales rose 6% and organic modernization sales rose 24%. Including currency and acquisitions, the two lines rose 8% and 26%. Source
  • Maintenance growth accelerated: Management said maintenance growth also accelerated, and Service sales growth matched the highest level achieved since the spin. Source
  • Modernization orders and backlog grew: Modernization orders were up 9% at constant currency. Modernization backlog was up 24% at actual currency and 26% at constant currency. Source

Costs, margins and pricing

  • Service costs rose with labor and materials: Service profit gains came from higher volume and pricing. These were offset by higher labor cost tied to strategic initiatives and productivity, material cost headwinds and unfavorable mix. Source
  • Service growth investment expanded: Management said investment in key Service growth initiatives was expanded this year to capture repair and modernization demand, improve Service excellence and build long-term pricing capabilities. Source
  • Adjusted operating margin fell 180 basis points: Adjusted operating profit margin was 15.2%, down 180 basis points, on unfavorable segment performance and other corporate adjustments, partly offset by segment mix. GAAP margin was 14.9%, down 30 basis points. Source
  • Cost of sales rose with sales: Cost of products and services sold was $2,723 million, up from $2,506 million a year earlier, while net sales rose 7%. Source

“As we look to the second half of the year and take a measured approach to our outlook, we remain confident in the durability of our Service-led growth model.”

Chair, CEO & President Judy Marks

Demand and order book

  • New Equipment orders fell 5 percent: New Equipment orders were down 5% at constant currency. Americas and EMEA growth was more than offset by a decline of over 20% in Asia Pacific, with China down high teens. Source
  • New Equipment backlog rose 3 to 4 percent: New Equipment backlog increased 3% at actual currency and 4% at constant currency. Source
  • Installed base aging drives demand: Management attributed favorable modernization and repair demand to an aging installed base and customers' focus on reliability, uptime and Service quality. Source

Cash flow, capital and shareholder returns

  • Operating cash flow rose to $267 million: Operating cash flow was $267 million in the quarter and $680 million for the six months, against $405 million a year earlier. Source
  • Working capital drove cash change: Management said quarterly cash flow changes reflected higher net income and changes in working capital. Source
  • Six-month adjusted free cash flow up: Adjusted free cash flow was $290 million in the quarter against $243 million, and $562 million for six months against $429 million. Source
  • Share repurchases and dividends: Repurchases of common stock were $407 million in the quarter and $807 million for six months. Dividends paid were $167 million in the quarter. Source
  • Acquisition spending increased: Acquisitions of businesses and intangible assets used $190 million in the quarter, against $46 million a year earlier. Capital expenditures were $44 million. Source
  • German tax refunds continue through 2026: German tax litigation refunds are shown as deductions in adjusted free cash flow: $3 million in the quarter and $129 million for six months. The refund process is expected to continue through 2026. Source

Full-year 2026 guidance revised

  • Adjusted operating profit guidance lowered: Full-year adjusted operating profit is now about $2.4 billion, down $45 million to $15 million at constant currency. The prior guidance was about $2.5 billion, up $20 million to $60 million at constant currency. Source
  • Adjusted EPS and cash flow guidance lowered: Full-year adjusted EPS guidance is $4.01 to $4.05, from $4.20 to $4.24. Adjusted free cash flow guidance is $1.50 to 1.55 billion, from $1.60 to 1.65 billion. Source
  • Net sales and organic ranges kept: Full-year net sales guidance of $15.1 to $15.3 billion and organic sales guidance were kept at the prior ranges. Source
  • New Equipment and Service ranges kept: Full-year organic New Equipment sales guidance is down low single digits to flat, and organic Service sales guidance is up mid to high single digits, both unchanged. Source

Strategy and Service investment

  • Investment priorities continue: Management said it continues to invest in Service quality, pricing initiatives and digital technology, with a focus on front-line operating excellence and execution. Source
  • Long-term growth across Service portfolio: Management said it remains confident in long-term growth across its Service portfolio. Source

Coming up, as management said on 22 July 2026

  • Growth expected in quarters ahead: Management said backlog in modernization and New Equipment supports its expectation for continued growth in the quarters ahead. Source

Figures management reported

FigureReported
Customer units maintained Sourceapproximately 2.5 million

Risks management discussed

  • Operational: Management identified higher labor cost, material cost headwinds and unfavorable mix as pressures on Service profit. Source
  • Demand: New Equipment orders declined in Asia Pacific and China, with the company reporting declines of over 20% and high teens respectively. Source
  • Financial: Adjusted net interest expense rose to $68 million from $57 million, and higher interest was cited in the adjusted EPS decline. Source

Earlier plans management reported on

  • Not stated: Management said the Service growth investments were expanded this year to capitalize on repair and modernization demand. Source
  • Not stated: Management said it is revising full-year guidance: net sales and organic ranges were kept, while profit, EPS and free cash flow ranges were lowered. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.