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Insperity, Inc.: Q4 FY2025 earnings call

What management said about Q4 FY2025, from the documents filed with the SEC on 10 February 2026: press release. Guidance figures: 12 new. The quarter’s numbers.

Key takeaways

  • Revenue rose on pricing and volume: Fourth-quarter revenues rose 3% to $1.7 billion. Full-year revenues rose 4% to $6.8 billion, with revenue per WSEE up 3%. Source
  • Fourth-quarter net loss reported: Fourth-quarter net loss was $33 million, diluted EPS was $(0.88), adjusted EBITDA was $(13) million and adjusted EPS was $(0.60). Source
  • Fourth-quarter gross profit down 21%: Fourth-quarter gross profit fell to $172 million from $218 million, due primarily to continued elevated benefits costs, partly offset by pricing. Source
  • Claims trends drove benefits costs: Management cited inpatient, outpatient and pharmacy trends, and the frequency of large claim activity, as the drivers of elevated benefits costs. Source
  • Growth to come from HR360 and HRScale: Management expects regained growth momentum to be achieved through HR360 sales and retention initiatives and the roll out of HRScale, alongside margin and profit recovery. Source
  • Adjusted EBITDA ranges for 2026: Q1 2026 adjusted EBITDA is guided at $81 million to $111 million. Full-year 2026 is guided at $170 million to $230 million, up 30% to 76%. Source
  • Shareholder returns of $109 million: 2025 returns to shareholders totaled $109 million: $19 million for about 232,000 repurchased shares and $90 million in cash dividends. Source

“We accomplished the key objective of our year-end transition with a step up in gross profit margin, which we believe positions the company for a significant recovery in profitability this year,”

Paul J. Sarvadi, Insperity chairman and chief executive officer

Guidance

AreaPeriodFigureAgainst last quarter
Average WSEEs paid SourceQ1 2026303,000 - 305,000New
Average WSEEs paid SourceFull year 2026305,400 - 314,700New
Adjusted EPS SourceQ1 2026$1.03 - $1.50New
Adjusted EPS SourceFull year 2026$1.69 - $2.72New
Adjusted EBITDA (in millions) SourceQ1 2026$81 - $111New
Adjusted EBITDA (in millions) SourceFull year 2026$170 - $230New
Diluted EPS (GAAP) SourceQ1 2026$0.57 - $1.04New
Diluted EPS (GAAP) SourceFull year 2026$0.47 - $1.50New
Net income (GAAP, in millions) SourceQ1 2026 and full year 2026$22 - $40 (Q1); $18 - $57 (full year)New
Effective tax rate SourceQ1 2026 and full year 202639% (Q1); 34% (full year)New
Stock-based compensation (in millions) SourceQ1 2026 and full year 2026$14 (Q1); $53 (full year)New
Restructuring charge (in millions) SourceQ1 2026 and full year 2026$9 (Q1); $9 (full year)New

What changed from last quarter

  • New guidance: First 2026 guidance issued, covering Q1 and full-year 2026 average WSEEs paid, adjusted EPS and adjusted EBITDA. Source
  • New: Adjusted EBITDA and adjusted EPS now also exclude the restructuring charge. The prior definitions excluded only non-cash stock-based compensation. Source
  • New: Fourth-quarter 2025 includes $3 million of accelerated lease costs from consolidating sales offices. The prior release did not mention this item. Source

Fourth quarter and full-year results

  • Revenue rose on pricing and volume: Fourth-quarter revenues rose 3% to $1.7 billion. Full-year revenues rose 4% to $6.8 billion, with revenue per WSEE up 3%. Source
  • Fourth-quarter net loss reported: Fourth-quarter net loss was $33 million, diluted EPS was $(0.88), adjusted EBITDA was $(13) million and adjusted EPS was $(0.60). Source
  • Full-year profit fell to a loss: Full-year net loss was $7 million, against net income of $91 million in 2024. Diluted EPS was $(0.19), against $2.42 in 2024. Source
  • Full-year adjusted measures reported: Full-year 2025 adjusted EBITDA was $131 million and adjusted EPS was $1.03, compared with $270 million and $3.58 in 2024. Source

Worksite employee volumes and pricing

  • Paid WSEEs rose 1%: Average paid WSEEs rose 1% to 312,377 in the fourth quarter and 1% to 310,089 for full-year 2025. Source
  • Revenue per WSEE rose on pricing: Revenue per WSEE per month was $1,780 in the fourth quarter, up 2%, and $1,831 for 2025, up 3%. Source
  • Payroll cost growth by measure: Fourth-quarter payroll cost rose 5% in total and 4% per WSEE. Non-bonus payroll cost rose 4% in total and 3% per WSEE. Source

“We confronted the profitability challenges in 2025 and have taken significant steps designed to produce margin recovery through pricing and client selection, our new contract and plan design changes with UnitedHealthcare, and operating expense efficiencies,”

James D. Allison, executive vice president of finance, chief financial officer and treasurer

Benefits costs and gross profit

  • Fourth-quarter gross profit down 21%: Fourth-quarter gross profit fell to $172 million from $218 million, due primarily to continued elevated benefits costs, partly offset by pricing. Source
  • Claims trends drove benefits costs: Management cited inpatient, outpatient and pharmacy trends, and the frequency of large claim activity, as the drivers of elevated benefits costs. Source
  • Full-year gross profit down 14%: Full-year gross profit fell 14% to $900 million, mainly from results in the benefits program, partly offset by pricing. Source
  • Gross profit per WSEE fell: Gross profit per WSEE per month was $184 in the fourth quarter, down 22%, and $242 for 2025, down 15%. Source

Operating expenses and Workday costs

  • Fourth-quarter operating expenses down 6%: Fourth-quarter operating expenses fell 6% to $218 million from $233 million a year earlier. Source
  • Full-year Workday costs reported: Operating expenses included $48 million for the Workday strategic partnership in 2025. Source
  • Sales office lease costs accelerated: The fourth quarter included $3 million of accelerated lease costs tied to consolidating sales offices. Source
  • Full-year operating expenses down 3%: Full-year operating expenses fell 3% to $910 million, compared with $935 million in 2024. Source

“We plan to continue executing our strategy throughout 2026, furthering our efforts to drive a meaningful increase in adjusted EBITDA.”

James D. Allison, executive vice president of finance, chief financial officer and treasurer

Strategy, restructuring and 2026 priorities

  • Growth to come from HR360 and HRScale: Management expects regained growth momentum to be achieved through HR360 sales and retention initiatives and the roll out of HRScale, alongside margin and profit recovery. Source
  • Restructuring charge excluded from adjusted results: The 2026 guidance reconciliation adds back a $9 million restructuring charge for Q1 and for the full year. Source
  • Workday partnership costs declined: Workday strategic partnership costs were $10 million in the fourth quarter of 2025, against $19 million in the fourth quarter of 2024. Source

2026 guidance ranges

  • Adjusted EBITDA ranges for 2026: Q1 2026 adjusted EBITDA is guided at $81 million to $111 million. Full-year 2026 is guided at $170 million to $230 million, up 30% to 76%. Source
  • Adjusted EPS ranges for 2026: Adjusted EPS is guided at $1.03 to $1.50 for Q1 2026 and $1.69 to $2.72 for full-year 2026. Source
  • WSEE volume ranges for 2026: Average WSEEs paid are guided at 303,000 to 305,000 for Q1 2026 and 305,400 to 314,700 for full-year 2026. Source

Cash, equity and shareholder returns

  • Adjusted cash fell to $57 million: Adjusted cash was $57 million at December 31, 2025, against $134 million a year earlier. Borrowings were $370 million under a $750 million facility. Source
  • Shareholder returns of $109 million: 2025 returns to shareholders totaled $109 million: $19 million for about 232,000 repurchased shares and $90 million in cash dividends. Source
  • Stockholders' equity fell to $46 million: Stockholders' equity was $46 million at December 31, 2025, from $97 million a year earlier. Retained earnings were $638 million. Source

Coming up, as management said on 10 February 2026

  • HR360 and HRScale rollout in 2026: Management expects regained growth momentum to come through HR360 sales and retention initiatives and the roll out of HRScale. Source
  • Restructuring charge in Q1 2026: A $9 million restructuring charge is included in the Q1 2026 guidance and in the full-year 2026 guidance. Source

Figures management reported

FigureReported
Average WSEEs paid, Q4 2025 Source312,377
Average WSEEs paid, 2025 Source310,089
Revenue per WSEE per month, Q4 2025 Source$1,780
Revenue per WSEE per month, 2025 Source$1,831
Gross profit per WSEE per month, Q4 2025 Source$184

Risks management discussed

  • Operational: Elevated benefits costs from inpatient, outpatient and pharmacy trends and large claims are cited as the main cause of lower gross profit. Source
  • Demand: Management lists regaining growth momentum as a 2026 task, alongside margin and profit recovery. Source

Earlier plans management reported on

  • Met: Management says the key objective of the year-end transition was accomplished with a higher gross profit margin. Source
  • Not stated: Management plans to continue executing its strategy throughout 2026 to drive a meaningful increase in adjusted EBITDA. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.