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Legalzoom.Com, Inc.: Q2 FY2026 earnings call

What management said about Q2 FY2026, from the documents filed with the SEC on 5 August 2026: press release. Guidance figures: 2 lowered, 3 new, 1 kept. The quarter’s numbers.

Key takeaways

  • Revenue up 7% to $205.3 million: Revenue for the quarter was $205.3 million, up 7% year-over-year. Management linked the growth to subscription revenue, which rose 11% and was described as the fifth straight quarter of double-digit subscription growth. Source
  • Adjusted EBITDA rose 18%: Adjusted EBITDA was $45.9 million, or 22% of revenue, up 18% from $39.0 million. The margin rose approximately 220 basis points year-over-year. Source
  • Subscription revenue up 11%: Subscription revenue was $133.4 million, up 11%, which management attributed to strength in human-in-the-loop offerings and pricing initiatives. Source
  • Customer discovery moving away from search: Management attributed the revenue guidance update to a recent industry-wide shift in customer discovery away from traditional search. Source
  • Revenue guidance trimmed on acquisition: Management said the revenue range reflects scaling of higher-value initiatives and partner-channel momentum, partly offset by a more cautious view of customer acquisition. Source
  • Free cash flow of $33.7 million: Operating cash flow was $39.5 million and free cash flow $33.7 million, after $5.9 million of capital expenditures. Six-month free cash flow was $74.7 million. Source
  • Share repurchases of $45.5 million: The company completed $45.5 million of repurchases in the quarter, with about $80.4 million left under the existing authorization. Six-month repurchases were $89.0 million. Source
  • 13% workforce reduction announced: The release says a 13% workforce reduction was announced with the results and that its benefits are reflected in the Adjusted EBITDA range. Source

“Since late 2024, we've deliberately repositioned LegalZoom around subscription relationships that pair AI with trusted human expertise,”

Jeff Stibel, Chairman and Chief Executive Officer

Guidance

AreaPeriodFigureAgainst last quarter
Revenue Sourcefull year 2026$795 million to $805 millionLowered from $810 million to $830 million
Adjusted EBITDA Sourcefull year 2026$190 million to $195 millionLowered from $190 million to $200 million
Adjusted EBITDA margin Sourcefull year 202624%Kept
Revenue Sourcethird quarter 2026 (ending September 30, 2026)$192 million to $196 millionNew
Adjusted EBITDA Sourcethird quarter 2026 (ending September 30, 2026)$49 million to $51 millionNew
Adjusted EBITDA margin Sourcethird quarter 2026 (ending September 30, 2026)26%New

What changed from last quarter

  • Guidance lowered: Full-year 2026 revenue guidance was lowered from $810 million to $830 million to $795 million to $805 million. Source
  • Guidance lowered: Full-year 2026 Adjusted EBITDA guidance top end was lowered from $200 million to $195 million; the $190 million low end was kept. Source
  • New guidance: Third-quarter 2026 revenue and Adjusted EBITDA ranges appear in this release; the prior release gave second-quarter ranges. Source
  • New: A 13% workforce reduction was announced with the results. Source

Results and growth drivers

  • Revenue up 7% to $205.3 million: Revenue for the quarter was $205.3 million, up 7% year-over-year. Management linked the growth to subscription revenue, which rose 11% and was described as the fifth straight quarter of double-digit subscription growth. Source
  • Net income compared with prior-year loss: Net income was $5.2 million, or 3% of revenue, against a net loss of $0.3 million a year earlier. Diluted net income per share was $0.03; non-GAAP diluted per share was $0.16, against $0.15. Source
  • Adjusted EBITDA rose 18%: Adjusted EBITDA was $45.9 million, or 22% of revenue, up 18% from $39.0 million. The margin rose approximately 220 basis points year-over-year. Source

Transaction and subscription revenue

  • Subscription revenue up 11%: Subscription revenue was $133.4 million, up 11%, which management attributed to strength in human-in-the-loop offerings and pricing initiatives. Source
  • Transaction revenue edged down: Transaction revenue was $71.9 million, down 1% year-over-year, compared with $133.4 million of subscription revenue in the quarter. Source
  • Six-month revenue up 10%: Revenue for the six months ended June 30, 2026 was $412.1 million, up 10%. Six-month transaction revenue rose 6% and subscription revenue rose 12%. Source

“While demand for what we do is intact, discovery is moving.”

Jeff Stibel, Chairman and Chief Executive Officer

Customers, units and pricing

  • Transaction units up 1%: Transaction units rose 1% to 281 in the quarter, and average order value fell 2% to $256. Source
  • Business formations fell 5%: Business formations were 125 in the quarter, down from 131, and rose 2% to 267 over six months. Source
  • Six-month transaction units up 6%: Over six months, transaction units rose 6% to 656, and average order value rose 1% to $227. Source

Costs, gross margin and profitability

  • Gross margin rose to 68%: Gross margin was 68% against 65% a year earlier. Gross profit rose 12% to $139.9 million on revenue of $205.3 million. Source
  • Sales and marketing spend increased: Sales and marketing expense was $78.8 million, up from $69.6 million, while general and administrative expense fell to $30.4 million from $37.0 million. Source
  • Non-GAAP net income fell 3%: Non-GAAP net income was $27.4 million against $28.3 million, and the non-GAAP net income margin was 13% against 15%. Source

“In the AI channels where discovery is heading, every visit is incremental.”

Jeff Stibel, Chairman and Chief Executive Officer

Customer discovery and demand

  • Customer discovery moving away from search: Management attributed the revenue guidance update to a recent industry-wide shift in customer discovery away from traditional search. Source
  • No search recovery assumed in guidance: The company said its full-year view fully reflects current conditions, with no recovery in traditional search assumed. Source
  • Subscription units declined 3%: Subscription units at period end were 1,892, down 3% from 1,955. The release gives no separate explanation of the decline. Source

Guidance revisions

  • Revenue guidance trimmed on acquisition: Management said the revenue range reflects scaling of higher-value initiatives and partner-channel momentum, partly offset by a more cautious view of customer acquisition. Source
  • Adjusted EBITDA top end lowered: The Adjusted EBITDA range's top end was lowered. Management said the range reflects disciplined cost management and ongoing gross margin improvement. Source
  • Third-quarter ranges given: The release gives third-quarter revenue and Adjusted EBITDA ranges, with Adjusted EBITDA margin expected at 26%. Source

Cash, capital and shareholder returns

  • Free cash flow of $33.7 million: Operating cash flow was $39.5 million and free cash flow $33.7 million, after $5.9 million of capital expenditures. Six-month free cash flow was $74.7 million. Source
  • Share repurchases of $45.5 million: The company completed $45.5 million of repurchases in the quarter, with about $80.4 million left under the existing authorization. Six-month repurchases were $89.0 million. Source
  • Cash balance with no debt: Cash and cash equivalents were $167.2 million at June 30, 2026, down from $203.1 million at December 31, 2025, with no debt outstanding. Source
  • Deferred revenue increased: Deferred revenue was $221.2 million at June 30, 2026, up from $203.7 million at December 31, 2025. Source

Strategy, AI channels and transactions

  • Partner channels and brand references: Management said it has partnered with leading AI companies, has more brand references across AI platforms than any competitor, and has not assumed how quickly that scales. Source
  • Human-in-the-loop positioning: The company describes itself as at the forefront of a human-in-the-loop approach, with AI speed backed by professional judgment and accountability. Source
  • Strategic transactions under evaluation: Transaction-related expenses in 2026 relate to evaluating and pursuing strategic transactions; none was recorded in the quarter. Source

Workforce reduction and restructuring

  • 13% workforce reduction announced: The release says a 13% workforce reduction was announced with the results and that its benefits are reflected in the Adjusted EBITDA range. Source
  • Restructuring costs tied to headcount: Restructuring costs were $0.4 million in the quarter and $1.0 million for six months, all tied to reducing global headcount. Source

In management's words

“We're updating our revenue expectations based on recent changes in the customer acquisition environment, while our profitability outlook reflects the discipline of our operating model,”

Noel Watson, Chief Operating Officer and Chief Financial Officer

Figures management reported

FigureReported
Subscription revenue Source$133.4 million, up 11% year-over-year
Subscription units at period end Source1,892
Average revenue per subscription unit (ARPU) at period end Source$270
Transaction units Source281 in the quarter; 656 over six months

Risks management discussed

  • Demand: Management cited a more cautious view of customer acquisition for the rest of the year. Source
  • External: The revenue update reflects an industry-wide shift in how customers discover legal services, away from traditional search. Source

Earlier plans management reported on

  • Ahead: Management said second-quarter Adjusted EBITDA was above the high end of the range given in the prior release. Source
  • Not stated: In May, management said core growth drivers would scale through the back half of the year, supporting the full-year revenue guidance then given.

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.