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Jack Henry & Associates Inc.: Q4 FY2026 earnings call

What management said about Q4 FY2026, from the documents filed with the SEC on 18 August 2026: press release. The quarter’s numbers.

Key takeaways

  • Fourth-quarter revenue rose, operating income fell: GAAP revenue rose 4.7% to $644.0 million in the fourth quarter and GAAP operating income fell 12.2% to $136.8 million; diluted EPS was $1.57, against $1.75. Source
  • Full-year revenue and operating income grew: For fiscal 2026, GAAP revenue rose 7.1% to $2,544.3 million, GAAP operating income rose 11.7% to $635.0 million, and diluted EPS was $6.98, up 11.9%. Source
  • Fourth-quarter operating margin fell: Operating margin was 21.2% in the fourth quarter against 25.3%, and non-GAAP adjusted operating margin was 21.1% against 23.2%. Source
  • Competitive core wins for fiscal 2026: Management reported 58 competitive core wins for the year, including 14 institutions with more than $1 billion in assets. Source
  • Free cash flow rose to $539.3 million: Free cash flow for fiscal 2026 was $539.3 million against $410.3 million; operating cash conversion was 151.6% against 140.8%. Source
  • Repurchases totaled $448 million for year: Fiscal 2026 stock repurchases were $448 million at an average price of $152 per share; fourth-quarter repurchases were $164 million at $140 per share. Source

“We are extremely pleased to report record sales and financial results for fiscal 2026.”

Greg Adelson, President and CEO

Guidance

AreaPeriodFigureAgainst last quarter
GAAP revenue Sourcefiscal year 2027$2,684 low, $2,709 high (millions); growth 5.5% to 6.5%
Non-GAAP adjusted revenue Sourcefiscal year 2027$2,659 low, $2,684 high (millions); growth 6.3% to 7.3%
GAAP operating margin Sourcefiscal year 202724.5% low, 24.7% high
Non-GAAP adjusted operating margin Sourcefiscal year 202724.1% low, 24.3% high
GAAP diluted EPS Sourcefiscal year 2027$7.33 low, $7.38 high; growth 5.0% to 5.7%
GAAP operating income Sourcefiscal year 2027$658 low, $670 high (millions); growth 3.7% to 5.5%
Non-GAAP adjusted operating income Sourcefiscal year 2027$641 low, $653 high (millions); growth 7.2% to 9.1%
Non-GAAP adjusted operating expenses Sourcefiscal year 2027$2,018 low, $2,031 high (millions); growth 6.0% to 6.7%
Deconversion revenue Sourcefiscal year 2027$23 million

What changed from last quarter

  • New guidance: Fiscal 2027 guidance first appears in these documents; the previous release covers deconversion revenue only and gives no earlier fiscal 2027 figures. Source

Results and growth drivers

  • Fourth-quarter revenue rose, operating income fell: GAAP revenue rose 4.7% to $644.0 million in the fourth quarter and GAAP operating income fell 12.2% to $136.8 million; diluted EPS was $1.57, against $1.75. Source
  • Full-year revenue and operating income grew: For fiscal 2026, GAAP revenue rose 7.1% to $2,544.3 million, GAAP operating income rose 11.7% to $635.0 million, and diluted EPS was $6.98, up 11.9%. Source
  • Non-GAAP growth higher than GAAP in quarter: Excluding deconversions, the acquisition and other items, fourth-quarter non-GAAP adjusted revenue rose 6.6% to $633.1 million and adjusted operating income fell 3.1% to $133.3 million. Source
  • Deconversion revenue excluded from non-GAAP: Deconversion revenue was $9.3 million in the fourth quarter and $42.8 million for fiscal 2026; the company excludes it from non-GAAP revenue.

Segment results

  • Corporate Services grew fastest in quarter: Fourth-quarter GAAP segment revenue rose 1.9% in core, 4.9% in payments, 4.7% in complementary and 30.4% in corporate services. Source
  • Full-year segment growth led by Corporate Services: For fiscal 2026, GAAP segment revenue rose 4.8% in core, 7.2% in payments, 8.3% in complementary and 18.3% in corporate services. Source
  • Adjusted segment growth higher in quarter: On a non-GAAP adjusted basis, fourth-quarter core revenue rose 6.0%, payments 6.1% and complementary 5.6%; corporate services rose 31.3%. Source
  • Core and complementary margins eased in quarter: Fourth-quarter core segment income margin was 60.5% against 63.1% a year earlier, complementary 61.3% against 61.8%, and payments 49.6% against 49.4%. Source

“We delivered a record 58 competitive core wins for the year, including 14 institutions with more than $1 billion in assets, and both fourth-quarter and full-year non-GAAP revenue reached new highs.”

Greg Adelson, President and CEO

Products and revenue lines

  • Cloud revenue grew, license and hardware rose: Data processing and hosting revenue within private and public cloud rose 7.4% in the quarter; license and hardware revenue rose 27.3%. Source
  • Card and digital revenue both rose: Card revenue rose 5.4% on monthly service and risk management fees; Jack Henry digital and transaction revenue rose 8.6% on more active users of the digital platform. Source
  • Faster payments revenue rose 47.0%: Faster payments revenue rose 47.0% in the fourth quarter and 49.5% for fiscal 2026. Source

Costs and margins

  • Fourth-quarter operating margin fell: Operating margin was 21.2% in the fourth quarter against 25.3%, and non-GAAP adjusted operating margin was 21.1% against 23.2%. Source
  • Full-year operating margin rose: For fiscal 2026, operating margin was 25.0% against 23.9%, and non-GAAP adjusted operating margin was 24.1% against 23.2%. Source
  • Cost of revenue rose on personnel costs: Cost of revenue rose 7.6% in the quarter and 5.4% for the year, mainly on personnel costs tied partly to trailing twelve month headcount growth, and on amortization of capitalized software. Source
  • Selling and R&D costs grew faster: Research and development rose 17.0% and selling, general and administrative expense rose 19.2% in the quarter, with SG&A driven by medical costs and compensation tied to headcount growth. Source

“Looking ahead to full-year 2027, our non-GAAP revenue growth should remain consistent, but margin comparisons will be impacted by tough comparisons from the first half of last year.”

Mimi Carsley, CFO and Treasurer

Demand and sales pipeline

  • Competitive core wins for fiscal 2026: Management reported 58 competitive core wins for the year, including 14 institutions with more than $1 billion in assets. Source
  • Sales pipeline linked to technology spending: Management linked its sales pipeline to technology spending and to expanded use of artificial intelligence in its solutions for banks and credit unions. Source
  • Processing revenue outgrew services revenue: Processing revenue rose 7.5% in the quarter and 8.2% for fiscal 2026; services and support revenue rose 2.5% and 6.3%. Source

Cash, capital and shareholder returns

  • Free cash flow rose to $539.3 million: Free cash flow for fiscal 2026 was $539.3 million against $410.3 million; operating cash conversion was 151.6% against 140.8%. Source
  • Repurchases totaled $448 million for year: Fiscal 2026 stock repurchases were $448 million at an average price of $152 per share; fourth-quarter repurchases were $164 million at $140 per share. Source
  • Debt rose and dividends paid rose: Credit facility debt was $40 million at June 30, 2026, against none a year earlier; dividends paid were $170.4 million in fiscal 2026. Source
  • Cash balance fell to $12.1 million: Cash and cash equivalents were $12.1 million at June 30, 2026, down from $102.0 million; receivables rose to $349 million from $318 million. Source
  • Return on capital and equity rose: NOPAT ROIC was 23.2% against 21.5%, and return on average stockholders' equity was 24.0% against 22.9%. Source

Strategy, investment and acquisitions

  • Software development spend rose: Computer software developed was $184.2 million in fiscal 2026 against $172.4 million; capital expenditures were $67.1 million against $53.4 million. Source
  • Asset gain and acquisition loss excluded: A $6.8 million gain on assets, net, and a $3.0 million operating loss from the acquisition in fiscal 2026 are excluded from non-GAAP figures. Source
  • Management cites fiscal 2027 focus areas: Management said the company is well positioned for consistent revenue growth, margin expansion and long-term value in fiscal 2027, through its stated focus areas. Source

Coming up, as management said on 18 August 2026

  • Victor revenue joins organic base: The Victor acquisition's one-year anniversary falls September 30, 2026; its ongoing revenue joins non-GAAP adjusted revenue from October 1, 2026. Source
  • No acquisitions assumed in fiscal 2027: Fiscal 2027 guidance assumes no acquisitions or dispositions will be made during the year, and the non-GAAP measures exclude deconversions and the acquisition. Source

Figures management reported

FigureReported
Customer count Sourceover 7,200 clients
Large customers Source14 institutions with more than $1 billion in assets (competitive core wins)
Cloud revenue Sourceprivate and public cloud revenue growth of 8.5% for fiscal 2026 (7.4% in the fourth quarter)

Risks management discussed

  • External: Management said recognition of deconversion revenue is driven by factors outside the company's control, mainly when a client agrees to be acquired by another institution.
  • Financial: Management said margin comparisons for fiscal 2027 will be affected by tough comparisons from the first half of fiscal 2026, while non-GAAP revenue growth is expected to stay consistent. Source

Earlier plans management reported on

  • Not stated: The company refers readers to its August 3, 2023 Form 8-K for how deconversion revenue estimates are developed.

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.