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Jack Henry & Associates Inc.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 5 May 2026: press release. Guidance figures: 4 raised. The quarter’s numbers.

Key takeaways

  • Revenue and operating income grew: GAAP revenue rose 8.7% and GAAP operating income 11.8% in the quarter. Non-GAAP adjusted revenue rose 7.3% and adjusted operating income 7.3%. Source
  • Cloud revenue rose 9.4%: Private and public cloud revenue grew 9.4% in the quarter, within data processing and hosting, alongside higher deconversion revenue. Source
  • Sales pipeline increasing: Management said the sales pipeline is growing, driven by increased technology spending and competitive uncertainty. Source
  • Seventeen competitive core wins: Management reported 17 competitive core wins, its best third quarter for new core wins in the last seven years. Source
  • Guidance raised on several measures: Management said full-year non-GAAP revenue, non-GAAP margin expansion and GAAP EPS guidance were increased. Source
  • Fourth-quarter revenue growth to slow: Management expects year-over-year revenue growth to slow slightly in the fourth quarter, against tougher prior-year comparables from fiscal 2025. Source
  • Fourth-quarter margin contraction expected: Management expects some margin contraction in the fourth quarter relative to the fiscal year-to-date period. Source

“reflecting our differentiated set of modern solutions, unwavering focus on helping banks and credit unions win in the markets they serve, and disciplined execution across our business”

Greg Adelson, President and CEO

Guidance

AreaPeriodFigureAgainst last quarter
GAAP revenue SourceFY2026 (fiscal year ending June 30, 2026)$2,521 to $2,533 million
GAAP operating margin SourceFY202624.7% to 24.9%
GAAP diluted EPS SourceFY2026$6.78 to $6.87Raised
Non-GAAP adjusted revenue SourceFY2026$2,479 to $2,491 millionRaised
Non-GAAP adjusted operating margin SourceFY202623.9% to 24.1%Raised
GAAP operating income SourceFY2026$622 to $630 million
Non-GAAP adjusted operating income SourceFY2026$593 to $601 million
Deconversion revenueFY2026$37 millionRaised
Acquisition revenue SourceFY2026$5 million
Deconversion costs SourceFY2026$12 million

What changed from last quarter

  • Guidance raised: Full-year non-GAAP revenue, non-GAAP margin expansion and GAAP EPS guidance were increased from the prior quarter. Source
  • Guidance raised: Deconversion revenue estimate for fiscal 2026 was increased to $37 million in the April 28 release.
  • New: The company made an acquisition in the quarter; its revenue of $1.7 million is excluded from non-GAAP results. Source

Results and growth drivers

  • Revenue and operating income grew: GAAP revenue rose 8.7% and GAAP operating income 11.8% in the quarter. Non-GAAP adjusted revenue rose 7.3% and adjusted operating income 7.3%. Source
  • Quarterly diluted EPS rose: GAAP diluted EPS was $1.71 against $1.52, growth of 12.2%. Non-GAAP adjusted net income rose 6.3% to $112.4 million. Source
  • Nine-month results grew faster: For nine months, GAAP revenue rose 8.0%, GAAP operating income 20.6% and GAAP diluted EPS 20.4% to $5.41. Non-GAAP adjusted operating income rose 16.7%. Source

Segments and revenue lines

  • Segment revenue growth on GAAP basis: Core revenue rose 9.2%, payments 7.0%, complementary 8.7% and corporate services 27.5% on a GAAP basis in the quarter. Source
  • Adjusted core and payments growth lower: On a non-GAAP adjusted basis, core revenue rose 8.6% and payments 4.7%. Adjusted segment income margins were 57.8% for core and 47.6% for payments. Source
  • Nine-month segment growth by line: Nine-month GAAP revenue rose 5.9% in core and 8.0% in payments; complementary rose 9.5% and corporate services 14.5%. Source

“positioning Jack Henry well for driving long-term growth and value creation”

Greg Adelson, President and CEO

Products and customers

  • Cloud revenue rose 9.4%: Private and public cloud revenue grew 9.4% in the quarter, within data processing and hosting, alongside higher deconversion revenue. Source
  • Digital, card and faster payments grew: Processing revenue growth came from digital and transaction revenue up 9.9%, card revenue up 3.6% and faster payments revenue up 46.4%. Source
  • Client base of about 7,400: The company says it empowers approximately 7,400 clients with its products and services. Source

Costs and margins

  • GAAP operating margin rose to 24.4%: Quarterly GAAP operating margin was 24.4% against 23.7%. Non-GAAP adjusted operating margin was 22.9% in both periods. Source
  • Cost of revenue rose on personnel: Cost of revenue rose 6.9% to $363.9 million, mainly on personnel costs tied to a trailing twelve-month headcount increase, plus direct costs and intangible amortization. Source
  • R&D spending rose 14.5%: Research and development expense rose 14.5% to $45.1 million, mainly on higher personnel costs, net of capitalization. Source
  • Nine-month gain on assets: Nine-month SG&A reflected a higher gain on assets, net. A $6.8 million gain was excluded from non-GAAP adjusted operating income. Source

“including continued expansion in cloud revenue and solid performance from our faster payments products and digital offerings”

Mimi Carsley, CFO and Treasurer

Demand and sales pipeline

  • Sales pipeline increasing: Management said the sales pipeline is growing, driven by increased technology spending and competitive uncertainty. Source
  • Seventeen competitive core wins: Management reported 17 competitive core wins, its best third quarter for new core wins in the last seven years. Source
  • Deconversion revenue of $18.7 million: Deconversion revenue was $18.7 million in the quarter, up from $9.6 million a year earlier, and is excluded from non-GAAP adjusted revenue.

Cash, capital and shareholder returns

  • Nine-month free cash flow rose: Free cash flow was $294.2 million for nine months against $139.1 million. Operating cash conversion was 117.3%. Source
  • Share repurchases in the quarter: Repurchases were $159 million at an average of $162 per share. Year-to-date repurchases were $284 million at $160 per share. Source
  • Credit facility borrowings reduced: Borrowings were $90 million at March 31, 2026, against $170 million a year earlier. Cash was $20.6 million against $39.9 million. Source
  • Dividends paid rose modestly: Dividends paid were $127.5 million in nine months, against $122.5 million a year earlier. Source
  • Deferred revenue declined: Deferred revenue was $209 million, down from $222 million. Trade receivables were $282 million, flat year on year. Source

Fiscal 2026 guidance and fourth quarter

  • Guidance raised on several measures: Management said full-year non-GAAP revenue, non-GAAP margin expansion and GAAP EPS guidance were increased. Source
  • Fourth-quarter revenue growth to slow: Management expects year-over-year revenue growth to slow slightly in the fourth quarter, against tougher prior-year comparables from fiscal 2025. Source
  • Fourth-quarter margin contraction expected: Management expects some margin contraction in the fourth quarter relative to the fiscal year-to-date period. Source
  • Restructuring headwind adjusted in base: A restructured third-party agreement created a $16 million year-over-year revenue headwind. Comparison figures are adjusted for it. Source

Coming up, as management said on 5 May 2026

  • Fiscal year end June 30, 2026: The guidance table covers the fiscal year ending June 30, 2026. Source

Figures management reported

FigureReported
Cloud revenue growth, fiscal Q3 Source9.4%
Cloud revenue growth, nine months Source8.9%
Clients Sourceapproximately 7,400

Risks management discussed

  • External: Management said deconversion revenue is driven by factors outside its control and does not represent ongoing operations.
  • Operational: Year-to-date margins benefited from lower-than-normal self-insured medical claims, a benefit management identified as affecting the margin comparison. Source

Earlier plans management reported on

  • Not stated: Management anticipates relative weakness year to date in fiscal Q4 non-GAAP revenue and margins, consistent with previously stated expectations. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.