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Hims & Hers Health, Inc.: Q1 FY2026 earnings call

What management said about Q1 FY2026, from the documents filed with the SEC on 11 May 2026: press release. Guidance figures: 1 lowered, 1 new, 1 kept. The quarter’s numbers.

Key takeaways

  • Revenue grew 4% year-over-year: Revenue was $608.1 million against $586.0 million a year earlier. The regional split shows United States revenue down and Rest of the World revenue up sharply. Source
  • Net loss against prior-year profit: Net loss was $92.1 million, or diluted EPS of $(0.40), against net income of $49.5 million and diluted EPS of $0.20 a year earlier. Operating loss was $78.3 million. Source
  • Adjusted EBITDA fell to $44.3 million: Adjusted EBITDA margin was 7% against 16%. The reconciliation adds back $33.5 million of restructuring charges and $13.4 million of acquisition and transaction costs, among other items. Source
  • United States revenue declined 8%: United States revenue was $529.9 million against $578.7 million, a decline of 8% year-over-year. Source
  • Subscribers reached nearly 2.6 million: Subscribers at quarter end were 2,584 thousand, up 9% from 2,366 thousand a year earlier. The CFO described the base as spanning a diverse breadth of specialties. Source
  • Branded GLP-1 assortment widened: The CFO said a first-quarter strategic pivot expanded the branded GLP-1 range and that early demand data show consumer reach broadening meaningfully. Source
  • Gross margin fell to 65%: Gross margin was 65% against 73%. Cost of revenue included $28.5 million of non-cash restructuring charges; adjusted gross margin, excluding them, was 70%. Source

“2026 is a defining year for Hims & Hers. We’re not just growing, we’re pulling away from the field on our path to becoming the world’s largest consumer health platform,”

Andrew Dudum, co-founder and CEO

Guidance

AreaPeriodFigureAgainst last quarter
Adjusted EBITDA Sourcesecond quarter 2026$35 million to $55 million; margin 5% to 8%New
Adjusted EBITDA Sourcefull year 2026$275 million to $350 million; margin 10% to 12%Lowered from $300 million to $375 million; margin 11% to 13%
Long-term targets Source2030at least $6.5 billion in revenue; $1.3 billion in Adjusted EBITDAKept

What changed from last quarter

  • Guidance raised: Full-year 2026 revenue range raised to $2.8 billion to $3.0 billion, from $2.7 billion to $2.9 billion in the prior release. Source
  • Guidance lowered: Full-year Adjusted EBITDA range updated to $275 million to $350 million, from $300 million to $375 million in the prior release. Source
  • New guidance: Second-quarter 2026 guidance given for revenue and Adjusted EBITDA. The prior release gave first-quarter 2026 ranges instead. Source
  • New: United States weight-loss offering moved to branded GLP-1 medications, with compounded GLP-1 medications offered on a limited scale. Source
  • Ended: Online Revenue and Wholesale Revenue are no longer reported. Total revenue is now split into United States and Rest of the World, as the prior release said.
  • Ended: Quarterly shareholder letter replaced by an annual letter. Quarterly earnings calls, releases and supplemental materials continue. Source
  • New: Adjusted EBITDA definition now adds back restructuring and other related charges considered non-recurring, linked to the weight-loss shift. Source

Quarter results and growth drivers

  • Revenue grew 4% year-over-year: Revenue was $608.1 million against $586.0 million a year earlier. The regional split shows United States revenue down and Rest of the World revenue up sharply. Source
  • Net loss against prior-year profit: Net loss was $92.1 million, or diluted EPS of $(0.40), against net income of $49.5 million and diluted EPS of $0.20 a year earlier. Operating loss was $78.3 million. Source
  • Adjusted EBITDA fell to $44.3 million: Adjusted EBITDA margin was 7% against 16%. The reconciliation adds back $33.5 million of restructuring charges and $13.4 million of acquisition and transaction costs, among other items. Source
  • Operating cash and free cash flow: Net cash from operating activities was $89.4 million against $109.1 million. Free cash flow was $53.0 million against $50.1 million, with lower purchases of property and equipment. Source

Segments and regions

  • United States revenue declined 8%: United States revenue was $529.9 million against $578.7 million, a decline of 8% year-over-year. Source
  • Rest of the World revenue rose sharply: Rest of the World revenue was $78.2 million against $7.3 million, up 969%. During 2025 the company launched operations in the European Union and Canada and deepened its UK presence. Source

“In the first quarter, we made a strategic pivot that expanded our assortment of branded GLP-1 products”

Yemi Okupe, Chief Financial Officer

Subscribers and demand

  • Subscribers reached nearly 2.6 million: Subscribers at quarter end were 2,584 thousand, up 9% from 2,366 thousand a year earlier. The CFO described the base as spanning a diverse breadth of specialties. Source
  • Revenue per subscriber fell 6%: Monthly revenue per average subscriber was $80 against $85, down 6%. This metric replaces monthly online revenue per subscriber, which the company no longer reports. Source
  • Branded GLP-1 assortment widened: The CFO said a first-quarter strategic pivot expanded the branded GLP-1 range and that early demand data show consumer reach broadening meaningfully. Source
  • Growth expected to accelerate: Management said it expects growth to accelerate from the first-quarter level. The release gives no date for that acceleration. Source

Costs, margins and charges

  • Gross margin fell to 65%: Gross margin was 65% against 73%. Cost of revenue included $28.5 million of non-cash restructuring charges; adjusted gross margin, excluding them, was 70%. Source
  • Restructuring charges of $33.5 million: Restructuring and other related charges totalled $33.5 million: $28.5 million in cost of revenue and $5.0 million in operations and support. Both are excluded from Adjusted EBITDA. Source
  • Operations and G&A costs rose: Operations and support rose to $96.5 million from $63.0 million. General and administrative rose to $109.7 million from $48.6 million, including $15.0 million of legal settlement costs. Source
  • Stock-based compensation climbed: Technology and development rose to $46.9 million from $29.9 million. Total stock-based compensation was $36.9 million against $24.9 million. Source

Cash, capital and balance sheet

  • Payables and receivables both rose: Since December 31, accounts payable rose to $306.9 million from $143.3 million, and receivables rose to $149.6 million from $32.1 million. Source
  • Acquisitions and earn-outs used cash: Cash paid for acquisitions, net of cash acquired, was $137.9 million, and earn-out payments were $43.7 million. Goodwill rose to $342.8 million. Source
  • Capital spending below prior year: Purchases of property, equipment and intangible assets were $29.8 million against $55.3 million. Website and internal-use software investment was $6.5 million against $3.7 million. Source
  • Convertible notes and share-settlement payments: Convertible senior notes, net, were $974.1 million. Payments for taxes on net share settlement of equity awards were $39.2 million, against $25.7 million. Source

Strategy and investment

  • Scale to lower the cost structure: The CFO said the subscriber base gives scale to invest in technology and operations, elevate the subscriber experience and reach an industry-leading cost structure. Source
  • Expansion into new categories and countries: The CEO said the domestic business is accelerating and that the company is expanding into new categories and countries. Source

Reporting and disclosure changes

  • Shareholder letter becomes annual: The company will move from a quarterly to an annual shareholder letter, and keep quarterly earnings calls, earnings releases and supplemental materials. Source
  • Online and wholesale revenue retired: Online and wholesale revenue splits and monthly online revenue per subscriber are no longer reported from the first quarter of 2026, replaced by the United States and Rest of the World split.
  • Adjusted EBITDA definition widened: Adjusted EBITDA now adds back restructuring charges linked to the weight-loss shift. Prior-period figures were not affected, because no such charges were recorded earlier. Source

Coming up, as management said on 11 May 2026

  • Eucalyptus acquisition expected mid-2026: The Eucalyptus acquisition is expected to close in mid-2026, subject to customary conditions and approvals. The second-quarter and full-year guidance excludes any contribution from it. Source

Figures management reported

FigureReported
Subscribers (end of period) Source2,584 thousand, up 9% year-over-year

Risks management discussed

  • Operational: Management said the non-recurring charges consist of inventory write-downs and third-party costs tied to the 2026 weight-loss announcement, and that future such charges will be presented consistently. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.